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Newme Complaints & Reviews

N
Nandini koundal
Jun 20, 2024
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Order delay problem

Address:Vill umri teh jaisinghpur disst kangra

Maine apna order bahaut time pehle hi recieve kar liya tha but size same na hone se maine use exchange ki 1 Tarik se order Kiya hua hai itna time ho gya hai bc ye na toh msg dekh rhe hain na kuch paise bhi pehle hi de diye the kya ye isliye Aisa kar rhe hai muje Mera order lotao ya mere paise lotao😡😡...
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R
Rohitmatta
Jun 18, 2024
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Refund money

Website:newme.com

This is too much like I was asking about my refund status they're keep on telling it's refunded but it's not reflecting on bank account... If I raise a query again they are responding too late I'm facing lots of trouble i need my refund back...
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Address:1552, urban estate 2

I had ordered 2 tops from bogo sale, after doing the payment i received a mail from fraucher limited that my payment has failed and the debited money will be returned back to my account in 3-5 days . So the next day i tried the payment again as it was showing on app also that payment failed and try again . When I tried the payment then is was successful but then there were 2 same orders showing on the app that were placed . But how is that...
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T
Trisha06
from New Delhi, Delhi
May 24, 2024
Jul 13, 2024
This thread was updated on Jul 13, 2024
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Not refunded after the cancellation of the product.

I ordered a dress from them on 16th May 2024 but I ordered the wrong size so I cancelled the order.and it was a prepaid order.I got a message from them on watsapp that I can expect my money to be back by 2-3 buisness days on the same day I got another message around 11:34 pm that they have processed my refund and I'll get my money back in 3-5 working days . These are their exact words and when I checked on their app it says that I've been...
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R
Reyna Avila
May 14, 2024
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Refund not received

In the app it says that my money has been refunded but I've not received it....
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P
Pikkuu
from Kolkata, West Bengal
Apr 22, 2024
May 14, 2024
This thread was updated on May 14, 2024
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I havent gotten my refund and their is no way to contact the company

The item was prepaid i wanted to return it . The company delayed in taking back the item and even the refund is still not yet been given
It maybe has been more than 1 week since the item got picked from my house . They took no initiative to refund my money ....
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Address:Bengaluru Karnataka
Website:consumercomplain.in

I'm complaining because i didn't receive any refund money back but it's shows that I have been refunded but I didn't get any refund money back please give me back my refund money...
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P
Pritimalik85
from Pune, Maharashtra
Mar 14, 2024
Mar 14, 2024
This thread was updated on Mar 14, 2024
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Not taking Returns

Address:Second Floor, Forum Mall Rd, Anjanadri Layout, Konanakunte, Bengaluru, Karnataka 560062
Website:newme.asia

I placed the order of a nude beige blazer.In the first order they called me saying the product did not qualified in internal quality check so they themselves are canceling my order.I liked the blazer in the image so I placed another order but when it came it was very tight on my arms so I wanted to return it Infact quality was not that great. When pickup guy came.He scanned the bar and told me that the app is showing quality check failed...
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A
Annie Phasge
Feb 16, 2024
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New doesn't deliever orders

Address:India
Website:www.instagram.com/newme.asia?igsh=cmE5czkxN2sxeTlh

My order ID is - 1157721
Idk what app is newme but it's totally ridiculous👿👎... I've ordered two times from here n now l gonna uninstall it... I ordered a dress n it's taking 2 months n still now not delivered to me.. I spoke to the customer service n i think they r robots n useless... Now they r saying it will take more 1 week... What the hellllll... They r fraud.. Right now what m scared about the most it if i get the order...
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H
Heena Rehman
Dec 21, 2023
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Received a different product

Address:FRAICHEUR RETAIL PRIVATE LIMITED Tower T1 Flat no. 22A,22flr Pashmina Waterfront, Bhattarahalli, Bangalore South, Bangalore-560049, Karnataka
Website:www.newme.asia

I have ordered a lingerie set which includes mini dress and a shrug along with it, but i have Received totally different product.
I am trying to connect them for return/exchange on WhatsApp but they are not properly available for resolving my concern and they are saying that they had been delivered the same product which i have ordered, they have very cheap and inconvenient service, they are nit
Listening me.
I am trying...
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R
Ruchi Ranveera
Nov 11, 2023
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I am complaining about my product

Website:newme.asia

I want to return my product, it's been 5-6 days as I applied for return request.. Delivery partner didn't pick the order, I called him more then 3 times he was giving excuses..I want to return the product because I ordered xxl size it doesn't fit me well..size is too tight..I also called newme customer care but I am not getting proper answer of my issues

My order I'd -674736
I ordered solid mini dress...
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K
Keerthi7999
Nov 1, 2023
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Breaching standard timelines

Before making payment, the timelines were different and after making the payment the timeline changed. How come I’m just couple of minutes?

And while tracking, the product shows its at Indian warehouse and the customer support executive says it hasn’t reached India yet. How come?

You guys are breaching your own standard timelines and the product is not in India yet? Very dissatisfied....
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T
Taniya Dey
from Kolkata, West Bengal
Sep 29, 2023
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No Courier partner appointed for picking up the product

Address:Bangalore
Website:Newme Asia

I ordered an item from an called Newme Asia. The day i got this order I opt for return because it did not fit me well. Its been 4 days but courier partner is not appointed still now. And according to their site policy if item is not returned within 7 days its not eligible for refund. This is so disappointing that this site cannot even provide a delivery partner still now. To be precise i got delievery on 25 September I opted for return on...
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K
Khushi Chhetri
May 22, 2023
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Stappy croset

While tracking the order it's said the product has already been delivered but I couldn't get it anywhere please tell where my product is or return my money it's very disappointing...
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A
Ashi zs
from Delhi, Delhi
May 7, 2023
Sep 1, 2023
This thread was updated on Sep 1, 2023
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Refund not initiated for debited amount

Website:newme.asia

I ordered two tops from https://newme.asia/ website .My order Id is 145374 .I paid for the order on 11 march but since I haven’t received it, i was asked to cancel it from my end. But when I cancel it, neither can I canel the order nor I’m getting any refund .After constantly contacting them for over 20 days on whatsapp daily and calling them over their customer no. Around 10 times ( which they never pick), I’m still at loss of my money....
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A
anupam27
from Kolhapur, Maharashtra
Jan 5, 2023
Jul 18, 2023
This thread was updated on Jul 18, 2023
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Not refunding

I placed order 63338 on newme on 3 december 22 through simpl pay in 3 emi. But as joggers had fitting issue i asked the to exchange with size or refund. The return pick up was successful. But i didnt recieve refund nor exchange. Hence i mailed them to know the status if they are exchanging or refunding. They said that i will recieve payment link for refund. Which i didnt recieved. I emailed them thrice as 2nd installment of emi was due on...
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