Northeast Frontier Railway Complaints & Reviews

Train no. 12551 is not a good train, it lack of first aid kit, train runs very slow with more than 8 hours delay and a bad service. It keeps on stopping everywhere and don’t run fast....

Sir, today i go to the ticket counter of paltan bazaar guwahati (Back side counter), but i feel very bad due the rude behavior of the lady employee of your company regarding the change of rs.100 only. She replied me as i am doing something wrong. So, you should provide some training or coaching regarding "how to behave with a customer and how to solve the problem"....

Sir,
With due respect and honour. I would like to state that, i am the inhabitants of sivasagar town in assam.in my knowledge i have seen the surrounding of sivasagar railway station stand 2 has become a loise environment.in this reason the parking lessee has open a hotel in railway parking plot which is full of vodka, gambling and so on. On the otherhand, the railway parking lessee does not used receipt of the parking stand 2. Recently,...

Train no. 15904 on 5 th december 17 keeps on delaying and now i've been waiting for 9 hours straight. At first it was for only a couple of hours. Now the train is supposed to arrive at 21: 00. But i think, that number will increase like it did the whole day.
I don't know your problems but since you are the service provider i expect the organisation to atleast let those people suffering utilise the dorm available.
But still then,...

Sir, i have booked ticket on Rajdhani and the ticket was in Waiting list, when i tried to board on train then TTE denied then i go to ticket counter for cancell the ticket but they also refuse it, there is rule they said that ticket should be cancelled before half hour before departure, yes it is but problem is that waiting list passenger why cant board on train and if he is denied to do so then why ticket cant be cancelled if ticket is on...

Journey details:- PNR:[protected], TRAIN:15904, DOJ:[protected], TIME:23:15, 3A, CDG TO KIR, A K Modi+ 1, B3 49 B3 52, FARE:2739, SC:22.47+PG CHGS. I travel from Chandigarh to katihar Jn. on[protected]. I reached at the Chandigarh station of schedule time but on arrival of the station, it was announced that the train was late by one hour and fifteen minutes. After waiting such a period on the platform, when the train was placed on the platform,...

sir,
it is to inform you with high regret that we are a regular passenger of Train no.15469&15470 new alipurduar lumding passenger n same vice versa .and in this summer most of the fans n lights in various coaches of this train are either not fittedor not working .and even there is no water n maintanence of bathroom n coaches. we have complaint many times to the DRM Rangia and DRM lumding. but no necessary action is being taken...

I Tanu Agarwal have send my parcel containing clothes from guwahati to lucknow via railway on[protected]. I was told that it will be sent to lucknow via awadh assam on the same day and would received at lucknow on[protected].
But it has not been received in lucknow till now.I am worried about my luggage.

Please look into the matter and make me oblige by sending my luggage as soon as possible.

my pacel no....