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Octa Fx Complaints & Reviews

Address: Chennai

I have deposited Rs.5000 today and money is credited from my bank account and not reflecting in my octa fx trading account.

This is the second time it's happening to me. Already I have lost Rs.7000 whole depositing, struggled around 4-5 months and no use. So I have raised a complaint.

And this happened today and lost Rs. 5000 while depositing.

Need my money to be refunded or added in my octa...
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Cresfrank
from Chennai, Tamil Nadu
Aug 14, 2023
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Deposit successful but amount not reflecting in my octa fx account

Address: CHENNAI

I have made a deposit of Rs.5000 today. Deposit was successful, but money not credited to my octa fx trading account. They told me to wait for 3 hours and now it's 7 hours now and they still give me lame excuses.

I need my money refunded or deposited in oct fx account. As soon as possible.

This is the second time deposit problem happening to me. Already I have submitted a complaint for Rs.7000 deposit today....
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Cresfrank
from Chennai, Tamil Nadu
Aug 14, 2023
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Address: One BKC, C Wing 810, 8th floor, Bandra Kurla Complex, Bandra East, Mumbai Mumbai City MH 400051 IN

I have made a deposit of 7 thousand on the whole, as three transactions 1) Rs.2000, 2) Rs.2000, 3) Rs.3000, i have been begging around with the octa fx for the past 4 months and nobody is bothered to give a resolution, every time we contact the chat support it gets timed out in 2 minutes, and a new person comes to chat again, octa fx is having a faulty payment gateway and making the innocent customers to suffer.

I have been contacting them for the past 4 months, i have given n number of payment proofs, but again im recieving the same email as like an automated reply.

Finally i spent one day going to bank in person and getting the payment proof hard copy and soft copy signed and sealed by the manager for the octa fx refund, even after sending this there is same reply for asking payment proof again. im literally tierd and exhausted with the octa fx support team.

i need to file a complaint for my money loss, time loss, and mental pressure they gave me when i was shouting for my money they cooly send automated reply keeping the fault on them.
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    zeead
    from Jammu, Jammu and Kashmir
    Jun 3, 2022
    Resolved
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    Resolved

    Withdrawal of funds from the website is not happening

    Address: Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines
    Website: www.octafx.com

    Good evening!
    I started Forex trade on Octa Fx few days back. I added funds on the portal. Initially i made 2 small withdrawals which happened timely. Now today i.e June 2, 2022, i tried to make a withdrawal of my funds as I am in desperate need of funds due to some family emergency but my funds have not reflected in my account till now. As the transaction is still in process, I request you to please take some action on priority....
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    Mariner192
    from rohtak, Haryana
    Dec 30, 2021
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    I sold 70 lots of GBPJPY .i am making
    Profit in trade, suddenly my trade viped out balence showing zero
    The octa fx app shows my position viped out at 155.369 and
    The day high is 155.13.how possible your position got cut on that price which never came.
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      Shrinidhi Gowda
      Apr 1, 2021
      Resolved
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      Resolved

      Deposit was deducted from my bank but not added to my balance

      Website: www.octafx.com

      I have made 3 payments to OCTA FX for 50.000 and first one was made via Google pay and the payment was taken from the bank but on octa fx, it shows as rejected. Again, I made a direct transfer via bank to Octa fx twice for 50000 and it got deposited.

      Now, I'm missing my 50.000. I was promised for a refund but till now, I haven't received any. Chat support people just give a random timeline which is of no use...
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      Debaprasad jena
      Mar 18, 2021
      Resolved
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      Resolved

      Address: Odisha

      Collect id---AXI4dc5f19a0139461f98a4ca5014f78d24

      Transaction id---T[protected]
      I m sending the money to octa fx trading account... But not added mu account... So solve my problem
      Mar 20, 2021
      Complaint marked as Resolved 
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