Octa Fx
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COMPLAINTS

Octa Fx Complaints & Reviews

Address:Chennai

I have deposited Rs.5000 today and money is credited from my bank account and not reflecting in my octa fx trading account.

This is the second time it's happening to me. Already I have lost Rs.7000 whole depositing, struggled around 4-5 months and no use. So I have raised a complaint.

And this happened today and lost Rs. 5000 while depositing.

Need my money to be refunded or added in my octa...
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Cresfrank
from Chennai, Tamil Nadu
Aug 14, 2023
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Deposit successful but amount not reflecting in my octa fx account

Address:CHENNAI

I have made a deposit of Rs.5000 today. Deposit was successful, but money not credited to my octa fx trading account. They told me to wait for 3 hours and now it's 7 hours now and they still give me lame excuses.

I need my money refunded or deposited in oct fx account. As soon as possible.

This is the second time deposit problem happening to me. Already I have submitted a complaint for Rs.7000 deposit today....
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Cresfrank
from Chennai, Tamil Nadu
Aug 14, 2023
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Deposit sucessfull - money not credited to octa fx account

Address:One BKC, C Wing 810, 8th floor, Bandra Kurla Complex, Bandra East, Mumbai Mumbai City MH 400051 IN

I have made a deposit of 7 thousand on the whole, as three transactions 1) Rs.2000, 2) Rs.2000, 3) Rs.3000, i have been begging around with the octa fx for the past 4 months and nobody is bothered to give a resolution, every time we contact the chat support it gets timed out in 2 minutes, and a new person comes to chat again, octa fx is having a faulty payment gateway and making the innocent customers to suffer.

I have been...
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zeead
from Jammu, Jammu and Kashmir
Jun 3, 2022
Oct 19, 2022
This thread was updated on Oct 19, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Withdrawal of funds from the website is not happening

Address:Suite 305, Griffith Corporate Centre, Beachmont, Kingstown, St. Vincent and the Grenadines
Website:www.octafx.com

Good evening!
I started Forex trade on Octa Fx few days back. I added funds on the portal. Initially i made 2 small withdrawals which happened timely. Now today i.e June 2, 2022, i tried to make a withdrawal of my funds as I am in desperate need of funds due to some family emergency but my funds have not reflected in my account till now. As the transaction is still in process, I request you to please take some action on priority....
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Mariner192
from rohtak, Haryana
Dec 30, 2021
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Manipulation of trade

I sold 70 lots of GBPJPY .i am making
Profit in trade, suddenly my trade viped out balence showing zero
The octa fx app shows my position viped out at 155.369 and
The day high is 155.13.how possible your position got cut on that price which never came....
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Shrinidhi Gowda
Jun 15, 2022
This thread was updated on Jun 15, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deposit was deducted from my bank but not added to my balance

Website:www.octafx.com

I have made 3 payments to OCTA FX for 50.000 and first one was made via Google pay and the payment was taken from the bank but on octa fx, it shows as rejected. Again, I made a direct transfer via bank to Octa fx twice for 50000 and it got deposited.

Now, I'm missing my 50.000. I was promised for a refund but till now, I haven't received any. Chat support people just give a random timeline which is of no use...
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Debaprasad jena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fund not added

Address:Odisha

Collect id---AXI4dc5f19a0139461f98a4ca5014f78d24

Transaction id---T[protected]
I m sending the money to octa fx trading account... But not added mu account... So solve my problem...
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