OmniTechRetail Complaints & Reviews

Bought one Pigeon 25 Lt. OTG Oven on Flipkart platform mentioning Omni Tech Retail as supplier[protected] and was delivered on[protected].
The product was opened, and a visual inspection was done and found no damage to the product visually. When wanted to use found product base unstable, baking plate and wire plate smaller in size and could fix in to groove and was falling to bottom.
Complaint to Flipkart and was informed that...

I purchased a Dell 27 monitor (S2721HN) from omniTechRetail. I was not given an invoice and no invoice was sent to me to my email. recently the product I bought developed a problem and the company is requesting an invoice issued with the product. I am requesting that u send me a new invoice on my email so that I can download it. My order number is OD[protected]. I tried contacting Flipkart and omniTechRetail but there is no response...

I have purchased Thomson television by filpkart now some display problem in television ... customer care not support to me...
Name - janifer I
Ordered- Flipkart
Order id - OD[protected]
Order date - 24.05.2024
Delivery date - 25.05.2024
Pls support me...replace tv
Contact Number- [protected]

Order number OD[protected], I have order for Samsung 8 kg 5 star Ecobubble, Super Speed washing machine, I got defective product which I have order through flipcard and seller is omitech retail, it is very sad to know that flipkart and omitech retail does not have a standard because it's been 6 days I have been following for return or replacement of the product but not getting any response, also delivery boy was in a rush while delivery, and they placed the product outside of the gate only and didn't allow us to even use or check the same...

I have purchased MarQ AC. But at that time some accessories are missing like remote control, Installation plate and indoor outdoor wire. I have raised multiple request to Flipkart customer service centre but they are rejected all requests and are not ready to support or provide any solution.

Order ID - OD[protected]

I have purchased one gas stove from flipkart, the seller is omnitech. after 5 months the burner was melt. how can this? there have no customer care, not received any support from flipkart. At the time of purchase they said tht it have 1 year guarantee. today 30.01.2024 they said that it had no guarantee. Cheating flipkart and the seller. It is very low quality stove
No service center and no guarantee. only looooot... Flipkart is cheating...

I ordered TOSHIBA C350MP 108 cm (43 inch) Ultra HD (4K) LED Smart Google TV 2023 Edition with Dolby Vision Atmos and REGZA Engine (43C350MP on Flipkart with the Omnitech Retail seller on 08 October 2023 in BBD offer days but they didn't not shipped my order. I ordered with Credit Card EMI Mode, and EMI Converted and first Emi also came for payment. Now flipkart customer care says to me to reorder for the same to deliver my product, Now if...

I ordered Samsung 8kg 5 star washing machine on Flipkart with the omnitech retail seller on 08 Aug 2023 in offer days days but they didn't not shipped my order even I ordered with "prepaid payment mode" & I am a Flipkart Plus member. They cancelled my order without any information 😤. I my credit card payment was also stuck'ed, They consumed my time and the sale period got over. I didn't get any offer again, so had to bear financial loss also. Cheap third class professionalism. Disgusting service.

This is with reference to the subject line and subsequent to my various discussion with your service team and customer support team regarding the PCB failure of my AC within purchase of 5 months. I raised my complain on 25th May 2023 and till date I am waiting for the solution. Below is the Incident Diary for your better understanding

1. 25th May2023 I raised the Complain with Flipkart Service team and confirmed the technician visit within 72 hours. (Which is the highest time limit).

2. 28th May 2023 the Technician visited my home exactly after 72 hours. And after diagnose they confirm the PCB is faulty and need to be changed. Waiting time 3 days.

3. After this there was no confirmation from service team nor any Message confirming the time limit for solution.

4. After my call Service team confirm the part (NEW PCB) will be dispatched by 1st June 2023. Waiting time 3 days.

5. Again there was no or message confirming part will be dispatched or solution will be given in how many days.

6. After my call on 1st June the service team could confirm anything on the status and asked to wait for 3 days.

7. On 4th June 2023 I got the call from Flipkart customer support team that my AC replacement has been approved and it will get replace soon. Waiting time 2 days.

8. On 6th June 2023 I got the call from Flipkart customer support team confirming the AC Return has been approved and complete refund will be made in source account. And the same Return request was visible on Flipkart APP. Asked to wait for 3 days.

9. On 8th June 2023 I got call from Flipkart representative confirming due to technical issue the seller could approved the return request and I should call the Flipkart customer support team and inform them the same.

10. On the same day I called the Flipkart customer support team and confirm the same and they confirm they need to cancel the return request and new return request will be raised.

11. On 9th June around 1:00 o’clock the re-return request was raised and same is visible in Flipkart APP, and still I am awaiting for the solution.

12. A confirmation message was shared by Flipkart team that they will resolve the issue by 21st June 2023. Waiting time 12 days

13. Total waiting time to get solution where the complaint is still open is 27 days.

Now very humbly I would like to ask the question to Flipkart team and the management is this correct a month TAT to solve an issue. What is my fault in this complete process?, that I showed faith on your home product and purchased it. I purchased this product for my comfort not for suffering, if you people does not have the enough experience in product line, Infrastructure, service support, spare availability, Manufacturing quality then don’t you think you should not launch any such product.

Your part of debate would be that Flipkart is just a market place and you are acting as an facilitator and providing platform, But I am sorry I would not at all agree to your this rosy argument / defence. Being a brad and facilitator you own big responsibility for your customer. As a customer we don’t know the seller we know Flipkart. Secondly you spoiled my complete summer and forced me to stay in temperature like 42C/45C and undergo the deep suffering also I could not buy another AC just because you faulty AC uninstallation is not done (As you confirmed to Replace / Return) and I could not place new AC anywhere else.

I request the grievance team to solve the issue at the earliest as I already suffered a lot. I had purchased this product in EMI and till date I had paid 5 instalments and further from July month I am not liable to pay any instalments for this product and at the same time kindly initiate the refund and Uninstallation ASAP.

NOTE : Ordered on 26 Jan 23 | delivered on 1st Feb23 | Installation completed on 11th Feb 23 | Order ID No: OD[protected]realme Techlife 4-in-1 covertable1.5 Ton 5 star split AC).

With Regards

Ritesh Sinha

[protected]

Hi,
I bought one PUREIT ADVANCE plus RO+MF+MP water purifier from flipkart. from first day this purifier i received is defective and making hell out of sound.
Pureit technician came and told motor is defective inside that why making noise and i shared job sheet too from pureit to Flipkart
I heard so much complaint of Omni tech as they used to cheat coustomer with Flipkart
On 25th April i made replacement request and on 6th May Flipkart requested replacement request but till now no replacement approved and today showing arriving but seems this product replacement is neither been approved.
Please take action on such fraud companies and worst Flipkart too who cheating with costomer
I want my money back

Hey .
I have purchased high amount shoes from you o the Myntra and it's delivered .
But as I noticed there is no warrenty card and also not mentioned in product page.
Can you please do needful .

This order from Flipkart not shipped still please plan on priority

I ordered Realme Techlife 8kg 5 star washing machine on Flipkart with the omnitech retail seller on 22 Oct 2022 in big billion days sale but they didn't not deliver my order even after ten days in spight of being a Flipkart Plus member. They made me wait for my order by delaying delivery 4 times and then the order got cancelled. They consumed my time and the sale period got over. I didn't get any offer again, so had to bear financial loss also. Cheap third class professionalism. Disgusting service.

I had recently made a purchase with your retail service. I had ordered a new OnePlus TV Y1S (43") . By mistake, I cancelled the process of installation and demo . I want that service again and want my TV to be mounted on my wall.
ORDER NAME :- OnePlus Y1S 108 cm (43 inch) Full HD LED Smart Android TV with Android 11 and Bezel-Less Frame (43FD2A00)
ORDER ID -: OD[protected]
ADDRESS :-B-5, Kanhaiyanagar Kalyanpur, Lucknow - 226022, Uttar Pradesh
NAME :- Paramesh Sharma

Flipkart seller OmniTechRetail has sent a wrong Product/Model to me and I have approached multiple times to the customer care team for a resolution, but every time the replacement request is being rejected due to 1 or the other reason. I have clearly mentioned the issue while placing the return request(return because there is no refund option). This is really a pathetic experience with Flipkart wherein you people have forcefully given me...

I have a bought a water geyser which requires technician visit every 15 days. I have called the technician for 7 times since I bought this and it still do not work more than 10 says.

Please Do not let the seller thug honest consumers like me.

Newly installed washing machine realme techlife 7.5kg machine has water leakage

I ordered butterfly arrow 500w mixer grinder. I received the product on scheduled time. But the product has technical defects due not start or non supply of electricity. I returned with replacement of same product. The product not received till date due to wrongly cancellation the replacement of product. You are requested to replace the product.

I have purchased BOSCH 7 kg Drive Motor, Anti Tangle, Anti Vibration
Fully Automatic Front Load with In-built Heater White from OmniTechRetail through Flipkart with Order ID: OD[protected] for Rs - 27, 990 on 7th June 2022. There is no Installation happened yet.

The item received with damages and stains on it, overall looks like a showroom displayed product and requested for replacement on 8th June 2022 ( same...

I have made a purchase of AC on flipkart for which seller was Omnitech.

The order was placed on 20th April 2022 and was supposed to be delivered on 22-Apr-2022. However seller dis not do anything till 28th April and canceled the order abruptly

Since then I have been following up with Flipkart for my refund of approx 25000 rs but to no avail

Pathetic seller and pathetic response by flipkart.

Still flipkart has given this seller 4.5 stars to befool customer

Order No on flipkart- OD[protected]

I have made a purchase of AC on flipkart for which seller was Omnitech.

The order was placed on 20th April 2022 and was supposed to be delivered on 22-Apr-2022. However seller dis not do anything till 28th April and canceled the order abruptly

Since then I have been following up with Flipkart for my refund of approx 25000 rs but to no avail

Pathetic seller and pathetic response by flipkart.

Still flipkart has given this seller 4.5 stars to befool customer

I have ordered AC on 24th March through Flipkart, item was canceled by seller and refund is not intiated till now even after continuously pursuing the issue through flipkart.

There is a software issue in the tv.
And Blaupunkt is not helping with the issue.
They are clearly saying NO. They will not help with this issue.

I got the product delivered from Flipkart on 21st March but till date it's is not installed and technician is not responding to my calls also... Pathetic service provided by flipkart and omni tech retail..
Kindly contact me on [protected] or [protected]

Sir I ordered washing machine on 8 March and it was delivered by 10 March but it was a defective product and it was said that it will be replaced by 12 March and now the date is 25 March but the order is not replaced they are only giving dates. I am very depressed

Order ID - OD[protected]
Today my infinix tv was to be delivered from flipkart but you guys canceled it and my infinix tv had arrived near me at flipkart office please my request to you guys to get my new tv delivered on 15th march.

I ordered infinix X1 led 32inch from Flipkart on 5 march 2022 as there is some return policy showing on that and placed order... Then on some sound quality issue I return that order on 6 march within its return policy time and that is accepted on that time... But today itself my return order is rejected by saying that there is only replacement option... If there is some problem to purchase that then also someone cancels order but now they are saying that there is only replacement option... The payment mode was Flipkart payment emi transaction... When my order will not returned how can I pay ur money

I have purchased Thomson television by filpkart now some problem in television ... customer care not support to me...

We orderdered Bluestar AC from flipkart on 22 Jan 2022. The was delivered and during installation the technician confirmed that AC is noisy and defective. The report was submitted to flipkart and replacement was raised. Even after submitting the report Flipkart is nit approving the replacement and frustrating the customer by sending auto sms that we are unable to reach you. We are stuck with registration and need the replacement asap.

I have ordered 3 white fans for my new apartment in Oct 2021. The same was delivered on 11 th Oct. Since I was not using them immediately I didn't open them. And didn't check since I ordered from a big brand called Flipkart. Later today when my electrician opened the box then found that one white has brown blades. Since then I have been trying to place refund and return request but the same is not being accepted.

It's quite pathetic to see that the call center executive have no sympathy towards customer and their issues.
I was declined immediately.
This fan which has different blade colors is of no use for me. Please get the product returned.

My ID- [protected]/[protected]/[protected]
Order no OD[protected]