One Assist Insurance
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One Assist Insurance Complaints & Reviews

Address:500045

Firstly this company gives false promises Moreover the attitude towards the customer is like as if they are doing a favour ..very rude .. adamant..when want to talk to some one higher there is a blunt no from them.
My mobile got accidentally damaged and because it's costing them more to repair thy wanted to pay me an unreasonable amount which is definitely not sufficient to buy a new mobile ..
When I called back to explain them...
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srana94
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud/fake

I took an insurance plan for my device and when i tried to claim my recovery, they didn't help me at all. Infact, i have asked them now, not to call/message me, but they call me 5-6 times a day, irrespective of business hours, drop messages 5-6 times a day! I have asked them to activate dnd so many times, but they don't listen to my requests!
The hilarious thing that happened to me during the last call is, i asked their executive to...
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Laveen sharma
from Bengaluru, Karnataka
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not providing services

Address:Bangalore, Karnataka
Website:www.oneassist.in/OASYS/private/customer

Hi,
I have purchased a insurance plan from one assist which is verified and done, after that my phone is broken so i have raised a complaint to get it repaired and submitted all the documents on 21st of this month which takes maximum 48hrs (As per their policy) but till today they are just sending me mails that oi have not updated the required information which i have submited on 21st itself, one of their representative also agreed...
+3 photos
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Assrsk
from Mumbai, Maharashtra
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Reject mobile claim & mobile damage

Address:411003
Website:www.oneassist.in

I had purchased “one assist”, “mi protection plan” for my wife’s redmi note-4. When she visited the mi service centre immediately on the next day i. E.10 may 2017, she was informed that her mobile got liquid damaged.

While lodging a complaint (Claim no.1977269) on the one assist portal, i had mentioned the below factual reason for reason of damage.
“my wife’s mobile was in working condition till around...
+3 photos
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dharmender 1
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Insurance of my mobile phone

Address:+91

I have bought one assist mobile insrance for my iphone 6. After one month my phone has been stolen and I filed the claim to one assist. I have given all the documents as they requested i.e –bill of my phone and insurance, id proof, FIR copy, sim blocking number, service provider sign and stamp, description of theft mobile . but even after giving them all the documents they have rejected my claim by saying the sim which I was using was on...
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