Planetspark Complaints & Reviews

I had been working with Samriddhi Singh and Disha about the enrollment.

During the meeting they mentioned that the enrollment can be cancelled anytime and the parents are not liable for the remaining payments.

The verification caller confirmed that the course cannot be cancelled after 5 sessions.

The counselors are not responsive anymore . I wanted to cancel my enrollment and request the refund...

This is regarding refund of Rs 62000/- to my credit card. I had enrolled my son and realized that she was too young (9yrs) for the program and found no improvement and he was unable to cope up, so after trying out the course for about 4 and half months, we decided to discontinue.
We were fine with both the teacher and planetspark. and we were assured of refund,
i had raised the cancellation and refund request in December with...

We have enrolled for demo class, when we realised that we can't download classwork from application immediately we informed to the teacher to cancel demo session, then it was cancelled only from that teacher end, but plant spark does not updating information in their system and they sent parents details to all teachers.
Now we are getting continuous calls from different teachers and we are saying each teacher to cancel the demo class....

Hello team,
My name is KETANKUMAR PRAJAPATI from USA. I have enrolled my KID in one of the speaking classes. During enrollment, I was getting hundreds of messages and calls to trap me in their courses and was also given a refund warrenty that at any time, our refund policy is a no question asked. I have been asked to paid for 50 classes in an advance. I paid total 530$ but was given only 18 classes and also those classes were not...

My Daughter has joined course in Palnetspark. On Feb 2022. Planet spark had collected 7800/- as a down payment and subscrbie e-mandate for *****.** (for remaining ** months) which supposed to be distributed over 21 months and starts from April month, however planet spark started collecting monthly installment on April-2022.

After some classess we are not satifified and we have cancel the course .
after following up with...

I was told that money will be refunded on pro-rata basis when we want to discontinue. I have followed-up many times and send many emails.

They have not given even a single reply. I have sent message to Ashwani and Rohit Suri. But there is no reply....

I have worked for more than 1.5 yrs in this company, I have so many times and mailed to many HR, Senior Manager,
Still they didn't pay my incentives of 20000...

Dear Sir,

As we have already highlighted many times to the concellor and teacher regarding my kid is not getting time for session. We realise within a month and we started communication but still awaited to refund our money.

Our EMIs are deducting on Every month and this has the be stopped with immediate effect.

Hope this will helpful.

Regards,...

My Daughter has joined course in Palnetspark. On Feb 2022. Planet spark had collected 7800/- as a down payment and subscrbie e-mandate for *****.** (for remaining ** months) which supposed to be distributed over 21 months and starts from April month, however planet spark started collecting monthly installment on April-2022.

After some classess we are not satifified and we have cancel the course .
after following up with...

I have enrolled for my son and daughter for 365 classess (dedicated teacher - 1 hr) with an amount of Rs.120000/-. EMI option is there for 21 months with Rs.5715/-.

As part of their process, we need to pay two months of EMI in advance and remaining 19 months will be paid in the the form of ECS mode. To process, they asked my Pancard, Aadhar card and cancelled cheque.

Unfortunately, I got two EMI's started from...

From: partap.[protected]@spicelimited.com
Sent: 30 August 2022 13:35
To: '[protected]@planetspark.in'
Cc: 'Pratap Gusain'
Subject: Ticket ID 117877- for discontinue of classes

Dear Sir /mam

I would like to discontinue of Planet parks classes, Due to my kid is not satisfied up to the mark and classes is also irregular, teachers are also changed time to time.

So, without...

Hi,
My kid was registered for English course so called in planet spark .

https://www.planetspark.in

1. Anand Kalyan +[protected]
Called us messaged us atleast 40 times .
talked sweet and nice and gave assurance of classes and charged the amount .

Once I enrolled the next minute he is not reachable, saying excuses he is busy .

2. Planet spark customer care...

I got hired in the month of August and I was supposed to get my salary on 8th of September. I raised so many tickets, but all I received is a random transaction id. I asked for UTR number, but didn’t receive it as they knew that no transaction has been made. My account manager- Dipika is not responding to my messages, no response on mail has been given. This company is fraud not only for the teachers, but also for the parents....

Planet Spark — No Response to Refund payment and not cancel EMI after discontinue classes.

I have cancelled the classes on May 25th 2022 but still not refund and still 3900/- deducting from My account from last 6 months and i did not get any confirmation from them. Please help me on this

How can i stop the deducting EMI and how can i get refund from them....

PlanetSpark is big online cheating company.

I got cheated by below people from Planet Spark

they took my money and after they stopped lifting phone calls and added me in block list.

1. Bhavya Gururani (phone: [protected] )

2. Somya Godara (phone: [protected])

3. Anurag Banerjee. - Bhavya’s manager

do not waste your HARD earned money by trusting above...

Their counsellors and account department s are so much enthusiastic in collection of fee. Once paid no classes started. Now nobody lifting phone. The customer service mail id has no response. Phone numbers shown in website are fraud. Do not believe these fraudsters....

PlanetSpark is one of the worst learning platform and company. They are just money minded and are not concerned about the quality of service. The business model is based on all kinds o[censored]nethical business practices. The teacher will mark training sessions as completed in the portal without taking classes. Sometimes we have to wait for the teacher to join the training session and when we call them, they will tell us that the class stands cancelled....

Registered a one-one course 'public speaking and creative writing' for my 11 year child
There are 160 classes and after 85 classes, there is no progress in child development and asked planet spark to cancel this course and refund the balance. Did several follows and created 3 tickets. But no response from them....

I had taken admission in Planet Spark and after attending 6 sessions I had requested them to cancel the admission. I have informed early salary that I have cancelled the admissions to stop the EMI, so as per that I have cancelled the ECS from my bank account. After that Early Salary informed me that they need mail confirmation from planet spark. Raised the concerns with planet spark they informed me that not to attend the calls from Early...

It is more than 1 month, multiple calls and follow up done; The bank is charging us for the course.
The fraud continues, I had been charged for the month of September 5K additional. While I raised ticket one month back ( August). Even after posting ticket and review; The ask me to delete post. I doubt their credibility, uploading their response after 1 month.

This company is a big fraud; Once you register and if you...

The trial session and the demo was well sold and a no issues refund policy was discussed on the call, however after few sessions my daughter realised this was not right for her. I have been trying to get the refund for over 2 months and am not getting anywhere. The customer service team do not respond....

I stopped taking classes in Aug and asked for cancellation and refund but they stopped taking our calls and not imitating saying the refund process. Fraud and scam they are doing...

I stopped taking classes in May and asked for cancellation and refund but they stopped taking our calls and now saying the refund is in process but not received a single penny even after 3 months. Fraud and scam they are doing...

At the time of registration we have many commitments and harm welcome classes but after a month I realized that nothing going on only teacher is coming showing stories and she was covering her one hour time. I observed for two months after that I report this issue to class teacher as well as on counseling person named Suman. Now it's hight while I put mail week ago no one is responding to my mail or call and today emi hits while I stopped...

I have enrolled my daughter in their classes after a very warm orientation session and a demo class. The instructor was very irregular. We patiently waited and saw 3 months but realized it was not worth the money. So we politely requested them to stop on june 30th. No response till date. Whats worse, they charged me for 2 months and will be auto debiting for the 3rd month in a day. They raised a ticket but wont bother to work on it. There...

Refund not issued even after 2months, when ever we call them, they say it is in process. We had very bad experience with Planet spark. They will be nice until you pay full money for 60 to 160 classes. Once you are done with your full payment you will be in their hands. We tried mailing them many times for refund but just no use....

I enrolled my daughter for 4 months course in PlanetSpark in July. They gave us only 8 classes after that they stopped the services. When I tried to contact them, they are not answering phone calls. Please don't enroll your kid and waste your money in this course, it's totally fake. It's my personal experience....

Really very bad experience with Planetspark.

After cancellation of classes in December 2021, i asked for refund.
They told me to provide bank details.
I provided bank details on 15th Dec 2021. They informed me that money will be refunded within 5-7 days, but it has been 8 months now NO refund received.

I called them multiple time and tried to follow-up by sending emails to [protected]@planetspark.in....

They have the poorest customer service. We had requested for cancellation almost month back, we are still waiting for response. No body is bothering to take up our refund matter. Please don’t fall in their sales trap.
Infact they disconnected my calls once I mentioned refund....

U m nit satisfied with planetspark classes...