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Planetspark Complaints & Reviews

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Slb123
Nov 1, 2021
Nov 13, 2021
This thread was updated on Nov 13, 2021
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Personal Loan Fraud

Website:www.planetspark.in

Planet spark company offers public speaking / language skills. They force parents to signup for a education loan which will be auto paid towards classes. Even if parents are ready to pay monthly, they collect documents for Eduvanz loan. When we cancel course, they stop responding. I have cancelled the course in October. I am yet to get confirmation on cancellation. To me this is looking like a fraud. When I checked complaints from others...
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Avanip
Oct 20, 2021
Jan 1, 2022
This thread was updated on Jan 1, 2022
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Paid in full, not provided full no of classes committed

I paid for 30 classes and after completing 15 classes planetspark team surprisingly stopped taking classes and started asking for more money. Every perdon we go to will give different rates and different resolution but no one is able to actually resolve the issue. Their cuatomee aupport team is not able to connect to the concern person. Managers and coordinators are not responding. I need my refund if they are nlt going to complete the course....
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Address:1108-1109, JMD Megapolis Sohna Rd, Sector 48 Gurgaon Haryana 122018.
Website:www.planetspark.in

I have opted for an English course for my daughter on EMI basis which lent by EarlySalary. I was promised when I enrolled that I could cancel the course whenever I wanted, and the course will cancel and the money which EarlySalary has lent to Planet Spark will be returned and the course will be closed.
I have now lost my job after not being paid for more than 6 months. I am in a very bad shape now. So have been chasing so many people...
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HARSHITjalan
from Bokaro Steel City, Jharkhand
Sep 23, 2021
Feb 17, 2022
This thread was updated on Feb 17, 2022
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Not refunding my money

Have enrolled my child on 16th of Sep, these people asked me to pay full amount of approx 14k . Now after attending 1st classes, we felt like discontinuing them . At the time is enrolment these popper committed that they will refund the amount that is left after deducting the no. Of classes with in same day and that too without asking any question.

But now it’s been around 10 days and these people are not at all entertaining...
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Ankita Renwal
Sep 17, 2021
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Not refunding my amount

Website:Planetspark

I have enrolled my child on 10th of July, these people asked me to pay full amount of approx 1 lakh. Now after attending 22 classes, we felt like discontinuing them . At the time is enrolment these popper committed that they will refund the amount that is left after deducting the no. Of classes with in same day and that too without asking any question.
But now it’s been around a month and these people are not at all entertaining...
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vijitha Reddy Kodumur
Aug 4, 2021
Nov 18, 2021
This thread was updated on Nov 18, 2021
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Unable to reach anyone from PlanetSpark for cancellation of classes and refund. Loan amount is getting deducted every month.

Website:www.planetspark.in

I have canceled classes from Planetspark on July 28th 2021, as my daughter was having health issues(eye) and the doctor had advised reducing all the screen time. I have availed loan from Eduvanz for the classes taken from Planetspark.

I had emailed the request to cancel to "[protected]@planetspark.in". But till now there is no response, though I have shared my mobile and asked them to the callback. No call or reply till...
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vijitha Reddy Kodumur
Aug 4, 2021
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Planetspark Reg: Cancellation of classes and refund

Website:www.planetspark.in

I have cancelled classes from Planetspark on July28th 2021, as my daughter was having health issues(eye) and doctor had advised to reduce all the screen-time. I have availed loan from Eduvanz for the classes taken from Planetspark.

I had emailed the request to cancel to "[protected]@planetspark.in". But till now there is no response, though I have shared my mobile and asked them to callback. No call or reply till now. Raised...
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Srinivas Goud Nakka
from Mumbai, Maharashtra
Jul 30, 2021
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Reg: Cancellation of classes and refund

I have cancelled classes from Planetspark on June 1st 2021. Till now I didn't get any update on that. I have availed loan from Earlysalary for the classes taken from Planetspark.

Planetspark has to send an email to Earlysalary saying that the classes are cancelled. But They didn't send it.

I am getting continuous emails and messages from Earlysalary saying that I need to pay money. It's badly damaging my credit...
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Sheenu Jindal
Jul 10, 2021
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For providing less number of classes and not reachable

Due to covid -19 the children are to stay inside the home and the schools are also online.
To keep my kig engage I took his admission in online courses for Public Speaking.
The counsellor of Planet Spark promised me to provide 165 classes and i am email as well as proof for the fee payment and classes. But planetspark website is showing only 135 days. I am not able to reach planetspark from last 10+ days.
Moreover phone...
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Prakash@484
Jun 13, 2021
Oct 19, 2021
This thread was updated on Oct 19, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For providing less no. of classes and completing the course in 2 months against 4 months

Due to covid -19 the children are to stay inside the home and the schools are also online. I have only one daughter. To keep my daughter engage I took her admission in online courses for English course. The counsellor of Planet Spark promised me to provide 4 months course for the fees I paid for admission. He furnished me a receipt also in which 30 sessions and 4 months course is also mentioned. But the teacher told my daughter that the course...
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