Realme Complaints & Reviews
I brought an device realme 8 online on 14 may 2021 but after 15 days on 29 May its not detecting sim cards I send my device at service centre of realme then after 19 days on 17 June they call and says it cost 8000 rupee for repairing but my device is in warranty period and it's a manufacturing defect as it defect under 15 days and it is in warranty period so they have to repare and replace my device for free....
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It has been such a waste of time dealing with Realme support lately. I had sent in my buds Air Pro for repair which took more than a month. Not once was i updated on the status of repair. I had to initial follow ups from my end and each time i would just get a scripted response from all the agents.
Finally, i was told by one of the agents that they're sending a new product as replacement and i was quite happy. But that happiness didn't...
Finally, i was told by one of the agents that they're sending a new product as replacement and i was quite happy. But that happiness didn't...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Realme ui 2.0 update not available in 3 pro
I am a user of realme 3 pro since 2.2 years . I didn't got the realme ui 2.0 first update which was rolled out in the month of June and now also I didn't got the same . The form is not showed up under the trial version of my software update page even after constant attempts.
After repeated complaints over the phone calls and WhatsApp chats, no resolution is provided yet.
Being a user of realme, I am feeling depressed and repenting...
After repeated complaints over the phone calls and WhatsApp chats, no resolution is provided yet.
Being a user of realme, I am feeling depressed and repenting...
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Address: | Village saloon p.o Holi teh bharmour distt chamba (HP) |
Website: | Smartymix.com |
This is droid company its mobile not working properly and main problem no refunds mobile phone...
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Address: | No.26/27/28, Uttarahalli Main road, Subramaniya pura main road, bangalore -560061 |
Dear Sir,
We purchased REALME TV on 27.03.2021 from ORANGE MOBILES and it has a lot of audio & video issues and the TV gets off mode automatically. I contacted the REAL ME service team last week and they have done some service and it was working fine for a few days but again we are facing the same issues. He has mentioned that there are some problems with the TV and advised me to contact the showroom. He had also mentioned...
We purchased REALME TV on 27.03.2021 from ORANGE MOBILES and it has a lot of audio & video issues and the TV gets off mode automatically. I contacted the REAL ME service team last week and they have done some service and it was working fine for a few days but again we are facing the same issues. He has mentioned that there are some problems with the TV and advised me to contact the showroom. He had also mentioned...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Nothing is happening to my Warranty claim
I have claimed my warranty on 4 May 2021, they provided me Call me service and arranged the pick-up of the product, i waited for a month but no one came to pickup the product (Realme earbuds wireless).
Then i called them again and they again provided me the Call me service and this time my product finally picked up from my location and returned to the service center successfully on 21/07/2021.
From that date to till now i am...
Then i called them again and they again provided me the Call me service and this time my product finally picked up from my location and returned to the service center successfully on 21/07/2021.
From that date to till now i am...
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Address: | India |
Website: | www.realme.com/in |
We bought RealMe(model-realme tv43) two TV from flipkart each tv 22000/-, but the warranty period is not over yet and this TV has already started getting malfunction. When we informed realme about this problem through mail they sent technicians after 4 days to check, they checked and told that TV panel is damaged, While both our TVs were damaged. He also checked only one TV. Didn't check second TV then we filed complaint again for second...
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Realme 43" tv was delivered to me on 31st Aug 2020. It has a warrenty of 2yrs on panel and 1yr on motherboard.
My TV Panel stopped working since 15 June 2021 and I have raised a service request on the same day. Now it's 18 June and my TV is not yet repaired. I have been writing to them continuously but they keep saying that they are looking into it. It's more than a month now....
My TV Panel stopped working since 15 June 2021 and I have raised a service request on the same day. Now it's 18 June and my TV is not yet repaired. I have been writing to them continuously but they keep saying that they are looking into it. It's more than a month now....
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Address: | gurgaon |
Website: | www.realme.com/in/support |
Respected Madhav sir,
As i am one of your customer of realme from last few months and as i had bought a mobile of realme that is realme 7. and that was the mistake of my life. since i have bought this garbage mobile offline from a panchkula realme store. this mobile contains so many problems. i am continue in touch with realme toll free to solve my problems. and all the steps i have followed. but after so many attempts and...
As i am one of your customer of realme from last few months and as i had bought a mobile of realme that is realme 7. and that was the mistake of my life. since i have bought this garbage mobile offline from a panchkula realme store. this mobile contains so many problems. i am continue in touch with realme toll free to solve my problems. and all the steps i have followed. but after so many attempts and...
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Website: | Realme |
Repair Order No. IN02-163R[protected]Date:[protected]
Repair Order No. IN02-163R[protected]Date:[protected]
Repair Order No. IN02-163R[protected]Date:[protected]
Sir i visit more than 3times in service center
But koi v resolution nahi mila service center ki trf se
Our badtamizi se baat krna hota h hmesha hi
Same issues h hmesha se hi but display change krke de diya jata h...
Repair Order No. IN02-163R[protected]Date:[protected]
Repair Order No. IN02-163R[protected]Date:[protected]
Sir i visit more than 3times in service center
But koi v resolution nahi mila service center ki trf se
Our badtamizi se baat krna hota h hmesha hi
Same issues h hmesha se hi but display change krke de diya jata h...
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Address: | Shamirpet-Keesara Road, Jawahar Nagar, , Hyderabad, Telangana |
Website: | www.realme.com/in/support |
After a long wait today I received realme earbuds but the charging cable was missing so kindly take necessary action on it.
for this, I am calling cupule of times to ur customer care number but they haven't responded properly to increase faith in your products its is required proper support,
kindly help in this and resolve the issue asap...
for this, I am calling cupule of times to ur customer care number but they haven't responded properly to increase faith in your products its is required proper support,
kindly help in this and resolve the issue asap...
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I have received faulty realme buds right hand side piece not working within 5 days of purchase.
Date of purchase 21 April 2021 and stopped working on 26th April.
I have tried to contact customer support during weekdays but around 50 attempts were unsuccessful.
Order id[protected]...
Date of purchase 21 April 2021 and stopped working on 26th April.
I have tried to contact customer support during weekdays but around 50 attempts were unsuccessful.
Order id[protected]...
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Realme Band sells its fit band and doesn't sell if straps separately. Its not available in india market. As followed up with customer service team proper support still not provided from Jan 2021. This is not a way product needs to be sold in the market....
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Mobile problem kr rha h
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Address: | A-118, First Floor, Opp. Metro Pillar No.35, Shakarpur, Laxmi Nagar, New Delhi |
I brought one realme 43 inch smart tv via flipkart on last year sep with extended warranty of one year, three months after its display not working, then i
registered complaint for repairing on their online portal and i received one service job card from 247 service and one technician came to my home and checked it and prepare one complaint report and said will send it over to head office and will fix and replace the tv or panel according...
registered complaint for repairing on their online portal and i received one service job card from 247 service and one technician came to my home and checked it and prepare one complaint report and said will send it over to head office and will fix and replace the tv or panel according...
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On 8 January I received my realme buds air pro device but that product was damaged soo I requested company to replace it by contacting realme callme service then they picked up my device for replacement on 21 January by there delivery partner delhivery tracking id[protected], I got this tracking id on delhivery official Website by entering my mobile number. now it's my then 20 days gone and realme haven't replaced my device and not replying...
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Address: | Janarthanam R 2/39, Pillayar Koil Street, Melkalathur Village,Nemili, Tk, Ranipet District - 632 502 |
In on the TV shows as Bar code and received for sound. Also i have complaint raised on 20.01.21 Appointment No# IN-SA[protected].
But still not received for any service engineer....
But still not received for any service engineer....
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I have recently bought a realme narzo 20 pro. After few days the phone stopped charging and I gave the phone in realme authorized service center. The service center didn't fix the problem at all. Also they have no clue how to fix it. First they said its software problem then they said a part may be faulty.
realme Authorized Service Center
Address
373/338, 1 st floor, T.I cycles Road, Ambattur, Chennai-...
realme Authorized Service Center
Address
373/338, 1 st floor, T.I cycles Road, Ambattur, Chennai-...
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Address: | REALME MOBILE TELECOMMUNICATIONS (INDIA)PRIVATE LIMITED, SREI, LEVEL 5,MARUTI UDYOG SECTOR 18, PLOT 14-A, ANATH ROAD, GURGAON, HARYANA 122008 |
Website: | www.realme.com |
I purchased realme narzo 20 phone from flipkart it is not not working from first day of the purchase itself and even they are not providing service for that...
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Address: | AT NHANAVE TAL CHANDWAD DIST NASHIK |
Website: | Smartgazes |
Smartgazes — Realme wireless Bluetooth headphone duplicate products
Pradip Aher on Nov 30, 2020
I am ordered Realme wireless headphones buy 1 get 1 offer on 26th Nov 2020.But i got wrong product. So please refund my money...
Pradip Aher on Nov 30, 2020
I am ordered Realme wireless headphones buy 1 get 1 offer on 26th Nov 2020.But i got wrong product. So please refund my money...
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Respected sir/mam,
I have brought a new mobile of realme 7i 4gb 128gb from a local mobile shop named "Smart world mobile"on 20 Nov 2020 at 3:30pm.., when I activate my sim in new mobile but noticed that is Mick is not working, then I go back to the mobile shop at 6 pm evening in same date., but they said me to go service center of realme.
Next day 21 Nov 2020 I went to the realme service center and told them...
I have brought a new mobile of realme 7i 4gb 128gb from a local mobile shop named "Smart world mobile"on 20 Nov 2020 at 3:30pm.., when I activate my sim in new mobile but noticed that is Mick is not working, then I go back to the mobile shop at 6 pm evening in same date., but they said me to go service center of realme.
Next day 21 Nov 2020 I went to the realme service center and told them...
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I’ve purchased a realme buds air in January and it was creating issues so I went to the service centre to get it replaced they did it in 3 days not an issue but when I came home to check the replacement product it started giving another issue where there not only synchronisation issue there was also an issue on the right side earphone which was getting discharged and disconnected after 15-20mins o[censored]se and submitted it on[protected] again...
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed
his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint
is indeed resolved. However, a complaint can be automatically marked as resolved
if a complainant isn't responding or updating a complaint for 30 days after the company has
tried to reach the complainant.
Realme C3 Mobile
Address: | REALME MOBILE TELECOMMUNICATIONS (INDIA)PRIVATE LIMITED, SREI, LEVEL 5,MARUTI UDYOG SECTOR 18, PLOT 14-A, ANATH ROAD, GURGAON, HARYANA 122008 |
Website: | www.realme.com |
Brought a Realme C3 from Local Shop On 10.07.2020. After 4 Months the phone suddenly started giving flickering trouble while using YouTube and after 2 days screen went completely black. Phone has no scratch and is in warranty. The service centre is asking 2910 Rs saying display internal damage due to high pressure or phone fallen from height. I tried to talk to technitian as well, but they are not giving any proper reason and only saying,...
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I buy real me 43 inch android tv... And after 10 days display issue...
But company compliance poor response and they never exchange.. tv...
But company compliance poor response and they never exchange.. tv...
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Website: | www.realme.com/in |
One of the earbud stopped working after forth month of purchase. There was a lockdown at that time and I was unable to contact to deal with customer care executives. After lockdown was over, they were out of warranty ( 6 months total) and I went to customer care and they said they cannot be repaired even with pay. I am seriously disappointed that I paid 1850 Rs for a use and throw earphones for a usage for 4 months.
Company...
Company...
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Address: | Shengoan ghughus shengon |
Website: | Ecomexpress |
Not good produce...
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I purchased realme Buds 2 (RMA155) from amazon on 26th August. Within 2 months one side of earphone is not working..!! Compny claims 6 months warranty but no one responding on customer service!...
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I bought an X2 on the 15th of August 2020, and started having issues with it in September itself. My phone started hanging, crashing, and not turning back on when I forced a restart. The microphone stopped recording when I left the recording app to read from another app. I got in touch with their customer care over call and they told me a few ways to trouble shoot. Neither worked. In the end they told me to go to a service center. This is...
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