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Realme Complaints & Reviews

I
iamayaansingh24
from Patna, Bihar
Sep 11, 2022
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Tv not working

I purchased realme neo 32 cm tv from flipkart. But it gets defective my tv is not working when complained to realme customer care . He assigned me a technician and tells me that your tv is local repair and it can not be covered under warranty. And my tv is just new...
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Dhrumil17177
from Amravati, Maharashtra
Sep 11, 2022
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Realme TV 50 inch

Address:A3,sankalp kalash appartment,renuka vihar,Amravati
Website:Flipkart

Flickering issue...
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N
Narmeta Navya Sri
Sep 7, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
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Mobile phone display damage and fingerprint issue

Address:Chaitanyapuri, Dilsukhnagar,Hyderabad

I recently (4months back) purchased realme 9pro +5G mobile, after 3 months its display and fingerprint has stopped working, I then approached the service center where they denied to provide a free service even the warranty period still not completed and they finally repaired only display after one month without free service and fingerprint issue still exits and I lost all my money with their worst service .if this is the case they don't wanna...
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G
Glen123
Sep 3, 2022
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Realme 9 pro + and customer service

I have been in touch with Realme multiple times via email and online chat over the last 3 weeks with no resolution. Presumably after an update, the phone doesn't recognise my password that I use to back up my fingerprint security unlock. I am now locked out of the phone.

The only solution seems to be to factory reset my phone which will delete 5months of sentimental photos and data. They have suggested sending it to my local...
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A
Abdul2018
Aug 30, 2022
Aug 30, 2022
This thread was updated on Aug 30, 2022
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Real me buds 2

Don't buy any product from real me store app. I recently ordered the product but the product was not delivered and I drop a couple of mails to customer service and call many times as my mobile no changed and there's is no issue with communication address. There is no use just they will do timepass. I ordered my product on august 3rd 2022 and the product was returned them on August 19 2022. Still 30/08/2022 I did not get my refund yet. When...
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V
virashi
Aug 24, 2022
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Faulty mobile

I have contacted realme service center multiple times regarding fault in mobile as i have purchased new mobile however its camera is defective henece i contacted to the service center but they are not resolving it

mentioned that mobile purchased in previous month and u want me to repair the same in the period of 1 month only?

Have visited to service center and they have agreed that it is a manufacturing defect...
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J
JAYVEER SINGH bharatpur
from Bharatpur, Rajasthan
Aug 24, 2022
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Realme smart watch 2

Address:Bharatpur
Website:Cs [email protected]

Not replenishment order cancel replacement please replace ya refund me my watch' [protected]...
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A
Archarious
Aug 20, 2022
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Realme - buds wireless 2 manufacturing defect

They delivered me the faulty product which yellow colored wire wrapper tear automatically during first 6 month, this is not done by any user mishandling or user error. Its due to their manufacturing quality defects, when i visited their service center and complaint over email they didn't acknowledge it and just keep replying with their warranty policy link.

They didn't inspect what cause it just blaming user.

When...
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N
NIkku_Kumar
from Muzaffarpur, Bihar
Jul 28, 2022
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Realme Authorised Service Center of Muzaffarpur, Bihar

Address:Authorised service center of Realme is Located in Ganesh market, Hari Sabha Chowk - Pani Tanki Rd, near Jawahar cinema, Muzaffarpur, Bihar , 842002
Website:Realme Service Center, Ganesh market, Hari Sabha Chowk - Pani Tanki Rd, near Jawahar cinema, Muzaffarpur, Bihar 842002

Service centre of Realme is not Responding Customer.
I am Visiting more than a week But My Issue is not Resolved the Agent of the service centre is everyday saying that my system is not working sometime saying Lan is not working, software is not downloading.
Please you take action of the Service Center of Realme and head of the service centre. Please Take Action quickly because customer time is more valuable than the Head of...
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J
Jeebchha Baitha
Jul 19, 2022
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Penal Damage

My LCDpenal damage from last months purchase ID NO IS - OD[protected]
Dated 19.10.2020...
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M
Mohammed Rizwna
Jul 8, 2022
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Realme buds wireless 2

Address:Hoora food mart , Mecca colony ,Behind Shadab Function Hall, Ahmed Nagar colony
Website:www.realme.com/in

The head phone is not working and its under warrenty I have written several complaing but no one has responded...
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V
Vishal2437676
from Lala, Assam
Jul 7, 2022
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Battery is draining since last one month but no resolution

Visit 1 :

First of all I visited this service center Shop No 6 Mulani Complex BD Kamgar Chowk, Somnath Nagar, Kharadi, Pune, Maharashtra 411014 - I waited for 3 hrs because technician was not available for 3 hrs. When I asked him where were you he said I had gone for training, software update was done but nothing happened, neither he gave me a job sheet which realme support asked me later on twitter chat. Please stop giving...
+1 photos
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H
himanshu903193
Jul 6, 2022
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Realme c3

Hey I haven't received android 11 in my realme c3 ...I have 2 phones of realme one is GT 2 which has realme ui 3.0 but my old device haven't received android 11 ui 2.0 ... according to roadmap it have been received android 11 but it haven't done yet so I humbly request you to solve my problem.
Thank u ☺️...
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S
Sabick
Jun 25, 2022
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No replacement for a defective product

Website:Realme.com

I bought a realme superdart gaming cable from realme store ...it stopped working the next day ...i contacted customer care that day itself...and they told me I would get replacement if I visit authorised service centre...am i am behind this for one month...and they now tell me it cannot be replaced...so it means i order something and even if get it defective ...my money is gone...worst experience...
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N
Nithesh Byreddy
from Madanapalle, Andhra Pradesh
Jun 13, 2022
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Realme TV panel change issue

Website:www.realme.com/in

Hi.
I have purchased Realme 43" inch tv from flipkart on[protected]. Recently on the tv faced with a flickering issue and I raised a complaint against the same with the customer care on[protected] and they sent the people to check the tv as the complaint is filed. The people checked the tv at my home and confirmed that they will change the panel. Eversince the quality check is completed I did not get any reply from them. I tried...
+5 photos
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D
Divyanshu1832
from Varanasi, Uttar Pradesh
May 29, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Screen fingerprint issue

Address:Realme Mobile telecommunication (india) private limited 3rd floor , tower -B, Buliding no.8,DLF cyber city,gurugram -122002, haryana, India
Website:Www.realme.in

My handset realme 8, on 25 may the screen crack and black, the screen not working but phone still working i take call and receive notifications sound.
Next day i visit nearest realme service center they take my phone and replace screen and fingerprint not working when i say to service center they say fingerprint issu from motherboard . They not provided invoice or single piece of paper i complain on customer care and send email but...
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madhurkkc
from Kanpur, Uttar Pradesh
May 24, 2022
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Customer service

Address:282, DEF FIRST FLOOR, NEAR THAGGU KE LADDU, EXPRESS ROAD, Sadr Bazaar, Downtown, Kanpur, Uttar Pradesh 208012, India

I submitted the my realme buds 2 neo in the service centre for replacement. They give me the time of 1 week for replace my earphones.
I called them. They didn't answer my phone call. Phone call is answer by only one time. Then they're not answering....
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A
Amansinha0007
from Ghaziabad, Uttar Pradesh
May 9, 2022
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Amount not Refund

Website:www.realme.com/in

On 24th April I had made a payment of 24999 for realme pro plus on realme official website my amount got deducted from bank and order was not placed by them.So I contacted them and they said amount will be refunded in 5-7 working days .It has been more then two weeks and amount is still not refunded.When I call or email to enquire they just avoid .
My name is Aman Sinha
Order Id[protected]...
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V
vasanth durgam
Apr 27, 2022
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Realme 6 need the most important security update

For more security add settings to use password. Before switching off mobile

If i lost my mobile instantly i can use Google find my phone to get my Mobile location where it is.
But the main problem is if i lost thief immediately switch off my mobile so, i cant get my mobile location there fore i may loose my device.
Hence i request to realme company to give an update password before switching off mobile...
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A
Anil Kumar Maharatha
Apr 15, 2022
Apr 15, 2022
This thread was updated on Apr 15, 2022
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My screen is damaged

Address:#12 AGN residency, 9th Main,8th Main road, Virat nagar Virat

Hi sir/mam
My real me X2 pro screen was damaged in Jan 2022 then I went 2 times to realme authorised service center to repair it they told that stock is not available then I wait for 1 month then I again went different authorised service center of real me in banglore after 1 month again they told that it's stock is not available.Then as you know mobile is so much needed so I search it in olx might be some one will sell his 2nd hand...
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P
Poornendu yadav
from Lucknow, Uttar Pradesh
Apr 5, 2022
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Phone lock related Flipkart upgrade plan

I'd pay all money amount at shop . Now showing my device locked because somekimd of Flipkart plan ....
+1 photos
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R
Raj Budhalkar
Mar 30, 2022
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Mobile over hiting problem

Mobile over hit ho raha hai
Service center wale bolte hai ye problem solve nahi hoga aap naya phone lelo
Mobile leke muzhe 7 mahine ho gaye hai warranty period ho ke bhi ye log kuch nahi kar sakte hai aisa bolte hai
Mai kya karu please suggest kare...
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A
Akhilsreeekumar
from Thiruvananthapuram, Kerala
Jan 27, 2022
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Realme 43inch Television

Bought a Realme 43 inch TV on 27th April 2021 From the shop Mobile point, And the next day the installation boys came to instal the Tv and i noticed a Gap in between Panel Board of the Television and i told them about the problem. They told me that it's usual and the Tv have no problems. I also talked to a lady from JGB Smart (from where the installation has been arranged). She told me that she will give a Complaint to the manager and the...
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L
lokeshloki45
from Chennai, Tamil Nadu
Jan 25, 2022
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Real me service denied under warranty

Address:Gurugram

Hello Sir's,

I regret having purchased a REALME phone for my wife that cost 30k. Without wasting anyone's time if any of you will read this email, I'll cut the one month story as short as possible.

A real me x7 pro under warrant roughly 10 months old caught us off guard when the screen started to peel off in the corner of the front camera and a thin colored line appeared across the phone. (Phone...
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H
Hoka
from Mumbai, Maharashtra
Jan 25, 2022
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Replesment not done

Address:SIDDARTH COLONY NANDEDKAR PLOT NEAT SWASTIK PARK CHEMBUR MUMBAI 400071
Website:Flipkart , realme

My display was not working properly from 12 Jan the ENGENEAR come on 13 Jan 2022 Jan take photos of display he told that replacement will done on 22 jan 2022 but till now I can't get any Gmail or massage or call from company or replacement team I want to take action against realme replacement team...
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A
aman9852
from Kolkata, West Bengal
Jan 19, 2022
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Realme TV Display Problem

I had purchased realme smart tv (43 inch) from Flipkart in October 2020, It has display warranty of two years, I am having the display problem since October 2021.
I have complained about it to the realme tv for about 3-4 times and still did not git any response. Everytime the service man comes to home and check the display and clicks the photos of it and tells me that the tv will be replaced with 10-12 days and then no reply from realme...
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J
Jahufar Sathik
Jan 18, 2022
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LED TV Display Problem

I bought a 43 inch LED TV just 3 month back only, Within 3 months display got crashed. I filed a complain in Realme customer care and its almost a month over, still I didn't get my display fixed. Whenever I called for their support, they always say we will fix it as soon as possible. I am very frustrating with their after sales service....
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A
ashim77
Jan 13, 2022
Sep 7, 2022
This thread was updated on Sep 7, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service center denying free service

Address:Barasat jessore road oppo HP petrol pump Ghosh infotech

Realme 8 pro handset just 4 months old Main Camera not working in the warranty period Barasat Ghosh service center denying the free service they said that free service not available there but they are authorised service centre...
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Dr Nandana
from Trivandrum, Kerala
Jan 12, 2022
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Buds air 2

I have purchased realme buds air 2 (BLACK) worth rs 3299 via Flipkart on offer price of rs 2999 in August 2021. By the time I got the product, the right buds were non functional.
After tremendous calls to realme service and Flipkart I got it replaced. Unfortunately the right bud stopped
working after 2 months.
Due to lack of time I wasn't able to take it to the service centre.

I have given them for replacement...
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S
Sirajpatel97
Jan 9, 2022
Jan 9, 2022
This thread was updated on Jan 9, 2022
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Product quality cheating

Dear sir.
I bought realme 8 mobile for 15499/- rs just befor 2 months like 04th Oct 2021. But only within two month mobile bent from middle site and i checked for warrenty than i didn't found any warranty like this. But litterelly this is a kind of fraud with me that they sold like this product quality. I lost my totally money just only within two months. This is like a cheating with a consumer. I need my money back or replace my mobile....
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