Realme Complaints & Reviews

My Realme Television Service Request Case ID. C[protected]-01. Dated: 25/12/2021.

2) My Service Compliant No.
CC[protected]. Dated: 27/12/2021

3) My Service Compliant No.
CC[protected] Dated: 30/12/2021

4) My Service Compliant ID.
CC[protected] Dated: 06/01/2022.

As escalation team called me on 05/01/2022 at 11am and promised to Complete my request...

I have problem in my Phone "alien object and liquid detected or unplug the charger" - Realme company is not good.. it's all phone have same problem but company not doing anything regarding this problem... this company is totally fraud, it's cant take care of his customers... all users and customers is frustrated by this problem. but company said in their community to resolve this problem in next update but many updates releases and problem...

My Realme Techlife Robot Vaccum Cleaner isn't working. It has only been 15 days since the purchase to the day it stopped working. I went to two service center's near my locality. They said "We don't have authorization to repair a vacccum cleaner so you need to call customer care and they will book a pick up appointment and take care of everything else." So I called customer care 4 times in 3 weeks. The only answer they were able to give is...

Raised the complaint on 24.10.21 on TV display problem, but till date not resolved. I have sent a mail to [protected]@realme.com but there is no response. Every time i contact through customer care centre, they simply saying that they are sending my issue details to relevant team and they will contact you. But the problem not solved. The customer care executive given me the DTDC tracking details as G91038357 as a tracking number but it shows...

I had brought a 32 inch full hd tv from the realme website and it was delivered to me and got a defective Tv. I have raised many complaint to realme customer care and still they are not replacing the product nor refunding my money... It has been 3 month already since i brought the Tv. Very unprofessional....

I had issue with my vacuum cleaner which I buy 50 days before i has raised compliant on19/11/2021 that real me service center persons are not accepting the request of compliant and i am getting answer than they don't do vacuum cleaner servicing i have discussed with customer care 3 times but still my problem was not cleared it was 20 days since i am facing issue but there is no solution for my problem its very bad experience with realme...

I have an raised service complaint issues on 19Th Oct'21 to my existing Realme 43 Inch LED Android Tv which was bought on 16.03.2021. Technician visited on the same day on 19th Oct'21 and uploaded videos and confirmed that within 7-10 days will get replacement. After 30 days time there is no single message from Realme customer care for status updation. After making call to customer service toll number[protected] on 25th & 28th Oct'21 one...

I recently purchased Realme GT Master Edition phone through flipkart on[protected]. But I'm suffering from excessive battery drain and overheating even with minimal usage. The IMEI number is [protected] / 07 . I have one year warranty for this phone. I suspect I have been provided with a defective model. I need this defective model to be replaced by a new and good device. I hope you will do the needful as soon as possible....

Incident date- 30/11/2021;
my number- [protected], [protected];
I am a realme wireless buds pro user. my earphones were not working properly. I mean it was making noise when I am using it. so, I took it to the service center. Then they took my earphones and gave it to the mechanic, he asked me weather I dropped the earphones in the oil or water told no. Then he showed me wax which was shining then I cleaned and showed then that...

Realme 42inch TV display problem. I complent and they are not responding properly. I registered complent last 2months ago. Still they are not responding properly. So many times I call but they give only one answer (please wait sir). They are not providing a good service to there Coustmers .so many members face this problem. so keep an eye on the problem....

Sound defective and one site properly not working...

I have display issue for realme tv 43inch, Waiting for R-pass but I did not receive any mail from realme. Can you please kindly check and confirm. Very bad sarvive your side not any respons and last 3 mont i am waiting your side not any action...

Dear sir,

I have been a loyal customer of Realme 3 years. I was very happy with my purchase of the Realme 2 phone, so I also got Realme Buds Air Neo and more recently, the Realme TV.

Even though the products have been good, the after sales service has been really disappointing. The Realme TV that I bought had issues in the display panel. We raised a ticket and tried reaching the customer service but to no avail....

I purchased tv in November 2020. And it stoped working october 2021. Still tv is in warranty period.
I raised a complaint in Oct 2021. Still my tv is not repaired or replaced by realme.
This is very bad experience....

I recently complained about my realme tv not working. Complaint id is
C[protected] and complaint date is 24 oct 21.

It has been more than 1 month i have not received any update on it. I
called several times to the customer care number but the issue still
persists....

I have ordered realme smart scale from realme store i got a defective product delivered to me so i wanted replacement but customers services is denying it saying go to service center why should i go to service center i have ordered new product you have sent defective product why should i waste my time and money going to service center i won't do it take your product back and give me refund i don't want such worst companies products Order...

I have purchased a real me 43 inch TV from flipkart on dec 2020 and its not even been a year the tv is having issues it started with volume issue then it started developing black spot and white lines and the remote wont work i made a complain on first on 23 oct 2021 on chat where i was informed it will be resolved in 3 days then again i tried connecting with them that no one contacted regarding the tv replacement they again told me to wait...

I purchased T.V. company of Realme through Flipchart ( Order No. OD[protected] and bill No. FAB3X[protected] Bill date : 18.10.2020 ) and their Model no is 01SFTV[protected], Serial No. S[protected] ( Relme 108cm, Full HD LED Smart TV ) after 11 month this T.V. not proper working and I complained by IN-SA[protected] on 01.10.2021 and cc[protected] Date:13.10.2021 then after one person visited at my home but problem not solve by the...

They are not helping me in claiming warranty of my tv i have been complaining past 2 months but they are not responding...

I had made a complaint about my Realme Smart TV 43 Inch (bought on 18-Oct-2020 through Flipkart with 1 year warrant on TV and 2 years warranty on Panel, I had also bought extended warranty of 2 years) on 10-Oct-2021 which was showing vertical flickering lines. I was told a technician would visit within 2-3 working days, the same timeline committed was breached and I had to call again. The technician visited and mentioned that there is a problem...

My television down for the past 3 months panel as to be changed...

Ordered a product from realme which was later cancelled with order id[protected]. The return was done on 10th October 2021 and no refund has reflected since. Called up the customer care several times of which the resolution they give is the same. That I'll recieve a call back soon which i haven't yet. It has been more than 20 days....

Dear Sir/Madam
We request that, I Bought realme tv online, After some time the automatic tv stopped, complained about it to realme technical services but didn't get satisfactory answer, being misled and tv warranty is expiring, complained on 13th September, but problem not resolved till now.
It's been a month and a half since the complaint.
Realme executives are misleading, every executive is different answers.
br...

Purchased a Realme 43" TV from Flipcart (SERIAL Num:01SFTV[protected] On 11th November 2020 under Invoice Number FAC3R[protected] ( Seller Name : Consulting Rooms Private Limited ), The TV stopped working on August 2021 due to Panel Problem, I Contacted Realme and Registered the complaint on 21st August 2021 But Till Today ( 09th October 2021) Realme not solved the issue, Whenever I contact them they keep says that a new unit approved for...

An order ( Order ID[protected] cancelled at couriers services end without any intimation. Moreover, No refund has been received even after 18 days of date of cancellation. Only false claims of refund have been given upon contacting to Realme’s customer care executives. This is the ridiculous way to treat your consumers....

An order cancelled by courier service’s end without any intimation, moreover did not receive any refund by the Realme even after 18 days of date of return. Only false dates were given upon calling to their customer care executives. This not how professional companies operate....

My panel has destroyed internally without any physical damage but it's been now +1month and till now it is not repaired under warranty
Whenever I call them they say that your request is pending you will get a call back within 24 to 48 hours but I didn't receive any call from them...

I am using Realme 3 pro since 2.5 years. I am a beta user of android 11. The stable update for this mobile was rolled out on 13.10.21 but the same has not been provided to me . It is over 5 days since the rollout of stable update but still I didn't got the same.
*My IMEI no - [protected]*...

I bought this waste product 10 months back and its stated showing horizontal lines in display. engineer visited after 10 days of complaint registration and now total 45 days over no update. Very poor and bad customer service. I have raised the complaint many times but nothing can be done. Nobody from realme has any clue about when we will get our problem resolved...

Raised an issue with my Realme 43 inch TV on July 27th and the Jeeves technician visited my home then left by saying that the panel issue and it has to be replaced. Later they closed my ticket without resolving it. Again Aug 17th I raised, another Jeeves technician visited and told me the same thing. So I followed up with Realme, they always say wait for some time. All of the sudden, some days ago Realme sent 24 7 around technician and they...