with due respect, i wish to inform you my bitter experiences while using Relaince Smart GSM prepaid SIM Card . I am a regular and consistent user of Reliance Smart number for past 2 years but since last 6 months. being an end user, a feeling of frustration and helplessness have been developed inside me because of its abrupt service. Let me explain you my plight :-
Whenever somebody calls me in my mobile, he/she listens to the caller tone in his/her own mobile and understand that ring is going to me while there is no such prompt in my mobile although my mobile is in fully switch on & ringing mode with all smart towers and network in function . This become more worse when he/she repeatedly calls me while there is no such prompt to me at the same time .
Sir, no only me there are several other friends of mine who have came across similar fallacy . Upon enquiring to Relaince Smart customer care executives, they are unable to reply satisfactorily .
This is ultimate serious issue concerning to Relaince Smart GSM prepaid service providers, as there are huge chances of chaos and confusion between two persons .Hence i would request you to take note of this and take immediate necessary corrective and preventive action to end its occurence / recurrence .
Expecting an affirmative action from your side
P-30/13, RIVER VIEW COLONY,
TELCO, JAMSHEDPUR-831004 (JHAR.)