Shubh Yatra Card
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Shubh Yatra Card Complaints & Reviews

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mohantyak97
from Talcher, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ignored customer complaint

Address:Sundargarh, Odisha

Dear Management Team of Shubhyatra,
I tried for renewal of my account for card no. [protected] till 23.4.13 but failed for your given improper web-communication ( tel. nos. )for handling renewal. Still on the very day of expiry of my validity I could able to mail you for renewal which you have recvd. in time. But still you cancelled my earned points. This is a serious negligence of Railway dept. ACCOMMODATING YOU PEOPLE having inexperienced...
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drpradeepjain70
from JODHPUR, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

less points accrued

Address:Jodhpur, Rajasthan

IRCTC Transaction Details
Date of Booking PNR No. Train No. Journey Date From To Points Status
10-Jan-2013 [protected] 15632 28-Mar-2013 NJP JU 215 Pending
04-Dec-2012 [protected] 12424 21-Mar-2013 NDLS NJP 233 Pending
04-Dec-2012 [protected] 14660 20-Mar-2013 JU DLI 103 Pending
17-Sep-2012 [protected] 12463 13-Jan-2013 DEE JU 176 Accrued
17-Sep-2012 [protected] 12462 11-Jan-2013 JU DLI 176 Accruedbr...
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