Spinny Complaints & Reviews

Spinny is a worst company and the entire staff is giving you false promises. They will tell you one thing and you trust them and later they don't care to fulfill their promises. I reached out to their customer care, escalation team, support team multiple times and no one is doing anything. It is now more than 200 days and my car RC paper is not transferred. I have a big risk whether my car is in the safe hand.I have also wrote to the Spinny CEO ( Mr. Niraj Singh) multiple mails and still there is no action taken. The worst part is last time after complaining to CEO - Mr. Niraj SIngh second time. I got a call from Spinny escalation team saying that my car is sold an I have to wait for 60 more days for RC transfer. I got fully confused that my car is sold and someone else is using and my RC is not transferred. This is really making me upset and I will soon file complaint with the government authorities controlling Spinny business.. This is a fake company and I request all to please don't make any deal with them and get stuck like me.
CEO - Mr. Niraj Singh - You have not made a good company and please come forward and help your customers..

I have sold my car to Spinny Hyderabad on Sept 28th 2022. At the time of car sale, the representative told me that it would take 120-180 days for the car to be sold and if it remains unsold, then it would be transferred on Spinny's name. But, neither the car got sold nor the RC is transferred. I have been writing to Spinny customer care since March 20th and getting a standard canned response. Now, the car inssurance is about to expire in 20 days, what to do? There should be a definite wait time. The customer can't wait indefinitely.

The last 6 digits of the chasis number is 5012KA. I can share the car number if you need to verify.

My car Hyundai Eon was sold to Spinny who withheld an amount of Rs. 5000/- to be returned to me when the car got resolved. The RTO where the car was being sold took my submission regarding verification of documents via video conferencing. The car was sold. However since, as per the agreement with Spinny, I did not go personally to the RTO to get verified, I will not be reimbursed the Rs. 5000/-, although the car was resolved. This is harassment...

Hi,

I have purchased vehicle from spinny at Mantri Sqaure, Bangalore location on 29th Dec, 2022 and it has been written in contract that they will give warranty of one year for gear engine and brake and 3 months warranty for others. I registered complaint that there is sound while applying brake and also gear handle has vibration. The complaint was registered a week ago but still they didn't inspect vehicle and gave me any...

My father was personally visited RTO office on 22/03/3023 for RC transfer and the same has done within same day.
As per SPINNY’s confirmation the balance amount will be credited within 1 to 2 hours but still fund not credited in my account.
Kindly find the attach screenshot for your reference....

In succession to my earlier complaint on this site, SPINNY responded and completed with the RC transfer formality on 17 Feb 2023.

Post transfer of RC, spinny was to release the withheld amount (as per initial deal) within 2 working days, which makes it 21 Feb 23 (excluding Saturday & Sunday). However to my surprise they have not released the balance amount even after 12 days of completion of RC transfer.

Mr Deepesh (+[protected], Sr. Manager at SPINNY has STOPPED responding, who was initially till making of deal was actively calling and responding. Now Mr Sandeep (Spinny ID: VDxx1041xx70, Mob: 95xx39xxxx) at Chandigarh who got RC transferring completed on 17 Feb 23 has confirmed that requisition to complete balance money transfer has been initiated by him on 17 Feb 23, but Mr Deepesh is NOT PROGRESSING the case being at Spinny Headquarters and that is why it is delaying the transaction completion process.

With such a BAD experience with SPINNY, I would never recommend anyone in defence fraternity to go with SPINNY. It is high time that SPINNY should think about its Processes to be transparent with customers, stringent with timelines and answerable for mis-handling of customers by its senior executive employees so as to improve its overall Image in market and the customer delight.

I have posted my car sale AD on olx and why spinny people are irritating me with continues calls

Don't you have any privacy for your customers data, when I have posted my car sale ad on olx why spinny people are continuesly calling me,
Your company should seriously check with your employees Who is sharing your customers data to other companies...

I had a worst experience with Spinny Executive Venkatesh and so called manager Kishore. The price was given to me is 1, 46, 530 after inspection which was way lower than the Online Spinny Quote which is 1, 58, 000 – 1, 92, 000 and my vehicle condition is absolutely good and running condition and its non-accidental vehicle with 27, 284 km with first owner, whereas CARS24 your competitor gave me the price of 1, 69, 000 after home inspection which is much better and competitive price in the market. I was told by Venkatesh that he will give a call back after checking with the manager, but didn’t happen that today. The very next I received a call from Kishore saying he is a manger, after speaking with him for 15 minutes he said he will revisit the quote and promised me to call back with the best price, but even he failed to call back that day and after escalating the issue received a call from Executive Venkatesh a day after saying that the same earlier price. Your Spinny staff is literally deceiving the customers and website is giving a wrong commitments on online saying we will be matching 99% of our online Spinny quote and the offer you receive with us is guaranteed 10-15% higher than the market which is completely wrong. Worst part is that Your Spinny online quote is not honored by Spinny staff but offered by your competitors. Such a pathetic customer experience. I will post this in social media to make sure other customers should not experience this pathetic service.

Dear sir, Not a day passes when I don't get four- ten spam mails from Spinny. Repeated complaints to the company have not have not yielded nay results.. I fail to understand what this cheap worthless ccmpany gains by sending out so many spam mails. from where they buy data or steal it from I don't know.

I am a serving Defence Officer. I sold my Verna fluidic make Oct' 2012, RC number CH-01AR-8623 to Spinny. I was confirmed that within 90 days (Max) all paper formality related to car document transfer will be completed by M/s Spinny company, however, to my surprise even after lapse of now 110 days as on 04 Feb 2023, my car papers have not been transferred in RTO.

It is affecting me badly as I am not able to utilize my NCB benefit of 50% on my new vehicle.

Mr Deepesh (+91-[protected]), Sr Manager at SPINNY was actively leading the sale deed of my car till pick up of car from my place. Now after car pick, he is NOT responding to my calls.

SPINNY is liable to:

(a) Pay me with balance blocked amount of INR 5000 against documentation observations, if any. And;

(b) Complete the RC transfer at the earliest.

In the month of Nov 2022, I purchased a car from the Spinny Pune branch at seasons mall Magarpatta city. I decided to purchase the car from them with only one condition which they highly meant and keep on saying to all their customers, That they don't procure accidental cars and they don't sell any accidental cars to the customers.
But in my case, they sold me an accidental car, this came to light when spinny asked me to call ICICI Lombard insurance company to start my process of name transfer from 1st owner to my name when I called Insurance they took all my information of RC and Policy which supposed to be transferred on my name. After that, they provided me with the information saying that the process could not be processed further as there is an ongoing claim which needs to be settled or withdrawn. on that basis, I asked them to provide me with the information on the claim made. They said the car was hit by a truck on the right side of the driver due to which the claim was claimed and is still in process. The claim was made in the year 2016 and I purchased the car in the year 2022. After gathering all the information I contacted Spinny and also I was asked by ICICI Lombard to contact the vendor from where I purchased the car.
Now When I informed spinny about the incident they are not responding with a solution either they are not ready to solve my issue, I asked them to refund my money or replace the car with another car with the same amount of value I paid which was 4lac 24 thousand INR.
This is almost started Dec end and till now they are not ready to resolve my problem. The car is parked in my parking because I can't drive without insurance and the Insurance is not in my name. Basically, my 4. lac 24 thousand INR is wasted on that accidental car and now when I want to replace they don't want to do anything in this regard.
Now they keep on asking me to wait, almost a month above and my issue is unresolved. Secondly, the old Insurance will expire soon and I assume they want this to happen to get expire so that they will not be caught liable for anything. So I decided to complain to you guys.
I am asking them to refund my money or replace the car because they violated their own policy and sold me an accidental car which is not acceptable to me.
Car Details
Company Made- Hundai
Model- i10 Magna / color Marrom
Year - 2014
an accidental claim made date - 2016
Purchased by me date - Nov 2022
Amount paid - 4 lac. 24 thousand INR.

It has been 110 days and still not recived rc and papers. Getting such a worse service from spinny. I have payed more than 10-12 times fine for not having rc plus i live near a toll from which i have to pass about 5-6 times daily and unnessarly i am paying the toll as i am a local and toll is free for me but i can show valid local proof of car. Dont buy car from spinny such a fraud company. Blames rto for no reason

24 th transferred complete amount but not delivered car on time un happy spinny customer
Feeling bad for buying car from spinny

Booking id : #208155

Do consistent calls from different different branches and disturbing and company executive use abusive language.

I have bought a car from Spinny 2022 April. Till today my RC is not transferred in my name. I have made more than 100 calls and every time they come up with lame excuses and false promises of solving it by next week. 9 months have gone never done anything yet. Could not renew my insurance without the RC. Car is laying eggs in the garage. Regretting buying from Spinny. So pathetic.
Could you help me get my RC at the earliest? Please...

Its been 9 months i have not received my RC papers. i am running after the escalation team like a dog, They are so unprofessional, they dont know the value of time. always kept me waiting. i dont whom to contact. highly highly disappointed.

We have purchased car from spinny with there policies of 5 day return buy back and all. They have given us a faulty vehicle which we wanted to return. There was small damage on vehicle so what they done I dont know they started saying it is very big damage. we cannot take vehicle back and all. Please dont buy from them as we dont know how will be the vehicle they made fraud with us and now they want us to pay for that. Together unhappy customers we can file a cases on them and shut this company. I will go to any forum to make them pay for my losses.

One Mr vignesh from spinny technical support team came to evaluvate my car want sell, on 24th november he visitedmy location and evaluvatef car bu taking 1 hr time . After that no communication from spinny team its too bad experaince and vignesh also not reciving my call and customer support team also not giving any clarity

Very disappointed with Spinny services as the agent who I was in touch with for the sale of my car has not been responding after closure of the deal. After all the documents submitted they are changing the price on bad faith.

@Niraj001s, Mr. Niraj Singh - The customer satisfaction on the purchase of cars is also important. If there will be no sellers how will you have used cars to sell.

I recommend you to sell your car anywhere else but Spinny

I bought swift dzire on Aug 4th 2022.
Within 1 month I am seeing issues with clutch and vibration.. When I contacted spinny workshop and customer care they say these are not covered in warranty..
With a belief on certified cars, I thought proper check of spare parts are done while delivering car to customers... Waste of money..

I have waited for three months still I haven’t received my RV. The team behaviour is pathetic as soon as they handover you the car the employee behaviour changes no one takes any responsibility they will tell you to call post sales executives and so on.Also like to address there were some issues in the car they will tell you the will give you 1 year service but that is totally fake. Please read the documents and mostly avoid buying cars...

Never trust Spinny if you desperately wanted to sell your car. I had a very bad experience with them. They initially provided a very good quotation on 17 Sep'22. When I accepted the offer, they began investigating issues that they had not previously disclosed. As a result, I had to foreclose on my top-up loan. Once informed they demanded my credit card statement. Once shared now they want me to close my credit card by paying all my credit limit. According to Spinny, the bank doesn't give you a NOC if you have used your credit card. I confirmed the same with the bank, and they are totally fine with giving a NOC with the utilized credit card, but Spinny has issues with that. FYI I have an excellent credit score but does it matter to sell my car. I am still in shock at the policy generated by spinny.
What I lost: Totally wasted time and hope (in my case, 25 days of hope).

They are useless including CEO of SPINNY NO CURTASY TO REPLY TO MY EMAIL ABOUT CAR ISSUES.

I DON'T RECOMMEND SPINNY FOR BUSINESS

Bhai Bheek mangna hai.. mandir hai .. apne agents se .. karwa lo.. katora me de deta hu .. kisney sikhaya hai.. ki forfeited bolne se recorded hai.. really.. Yaar apni Ma ko bhi aisey bechte ho .. thori sharam kar lo.. Spinny ko apne bap ka kotha bana rakha hai.. matlab kuch bhi .. apne phone nahi kiya .. hamne mar liya .. ab kuch nahin kar sakte .. seriously.. jo ukharna hai ukhar lo but trust me guys.. nobody is going to buy this ### gaslight story.. you guys are ruining your reputation.. please stop harassing people… on the name of .. RC transfer… duplicate RC transfer… paper work… 2 months.. 120 days.. please give OTP … 180 days.. and then all of a sudden we will call you..when you are sleeping… we will not resolve your problem.. agent will ask otp .. and then we will say .. company will forfeit your money. Call will disconnect…. And then we will initiate the forfeited process… nobody will ever contact to know why we did not give your money.. because we forfeited the money.. oh sry my bad.. we thought you don’t know that we are fraudsters.. so we are fooling people so that .. baad me we can say .. because we told you Na.. so company has forfeited.. yes that’s the best reply.. Query Resolved.. Seriously. You got to be kidding me .. apne call nahi kiya toh now company has forfeited.. Really.. Nobody is going to buy this gaslight ### story… and because yeh line recorded hai. Toh Ap galat hai.. Really.. Chutyapa business khol rakha hai… yaar bass ek agent hai usko meri taraf se yeh love letter de dena ( Yaar Simran.. kotha khol le .. please apni in agents ki tarah apni Ma aur mat chudwa .. so go ### yourselves.. ek cheez toh sekh gaya.. mujhe Spinny ne sikhaya.. Maderchod Dost aur Kothe ki Tandi ka Randirona exactly same hai.. trust me guys.. dono ka Randirona same hai… thx for making me believe… that Forfeited wala concept.. keep it up.. Good for you guys.. amazing Good Will for sure.. 🙏

Hi, I sold my car on Spinny in the Month of April. While taking the car they made the payment agreed and Hold some 20K and said that will be done once they transfer the RC within 90 days. Since then its been more than 4 months things has not moved on. Last week when followed up with Spinny Customer care they informed me that as per their process RC transfer will happen within 180 days of vehicle purchase which was 90 days earlier. When i...

Hi,
I would like to call Spiny, used-car dealer, the "Fraud and waste of time" service.i was selling my car to other dealer but the Spinny person called me and offered me higher price than other car dealer and i agreed to sell to spinny. The deal was done and I send the documents also but they rejected by saying that we have checked the Maruti service record and found that gear box get opened means it's accidental case and cancelled...

Order ID: 5189812
We had scheduled a evacuation check discussed price over call. I have accepted the price and even scheduled pickup of vehicle. Next morning they have changed everything and kept the order as in evaluation once again and no call from them even requested for callback several times.

Worst service ever. If they have some problem they need to inform customer and decline the deal.

With great disappointment and displeasure, we wish to share our extremely terrible experience with Spinny buyback and their utmost unprofessional, unethical and careless approach taken during the process.

Below is the factual summary of our terrible experience with Spinny.

We bought the car from Spinny 7 Jul 2021 (BOOKING ID #29838) and the assured buyback price of the car within 12 months was Rs.3, 66, 000.br...

I want my refund back which the Spinny has holder from last 3 months as I sold one car to Spinny and they kept my amount and promised me to give after their transfer of car but now they are not giving I am in an emergency I want my payment back