Spinny Complaints & Reviews

Sir/Madam,
I respectfully submit that, with reference to Sell Order No. 19855827 and the Motor Vehicle Agreement for Sale/Purchase dated 19.03.2025, particularly Clause (g) relating to payment details, an amount of Rs. 62, 000/- was withheld at the time of sale of my vehicle towards pending challans and related charges, as detailed below:
Particulars Amount (Rs.)
Seller Party Peshi 10, 000
Challan Amount 42, 000br...

Sir/Madam,
I respectfully submit that, as per the Agreement dated 19/03/2025, an amount of Rs. 62, 000/- was initially withheld against pending challans. Subsequently, I deposited the challan amounts directly in the respective courts and furnished the relevant deposit slips and supporting documents to your office through emails sent on different dates. The same documents have also been shared with your assistant/tele-caller on several...

My brother purchased a car for INR 3, 20, 000 from Spinny in October 2024. There were 5 transactions made, and one of them failed. Ever since my brother has been following up for the return to INR 1, 00, 000 from Spinny but he has not received the same....

Dear spinny,
I am compelled to escalate this issue formally, as I have not received a fair resolution despite multiple communications.
Timeline of events:
• Prior to delivery, I consulted Relationship Manager Mr. Tilak about this concern.
• Mr. Tilak explicitly advised me to accept the delivery and get the issue resolved via customer care.
• I complied in good faith, trusting the guidance of a Spinny...

Dear Sir,

Regarding car purchase of TS08EV5209
I am writing with lot of Dissatisfaction from Spinny used car dealer.
I have purchased the car as per records on 30th Dec 2025 at 11:30PM.
Executive has forced us to take the delivery on this date as he has to complete his target, we said we will come on 31st Dec still he wanted us to take the delivery. It was late in night 11:30PM and it was not safe so we...

1. Expired CNG Certificate at Time of Sale
It has come to my notice that the CNG certificate for the vehicle had already expired at the time of delivery in February, which is a serious compliance and safety lapse. Only after I raised a complaint did your team accept the mistake and rectify it by issuing a new certificate.

I must emphasize that this amounts to deficiency in service and misrepresentation at the time of...

Dear Leadership,

I hope this email finds you well.

I am writing to express my deep frustration and dissatisfaction with the service I have received from Spinny regarding the RC transfer of my car, which I purchased in November 2024 from the Spinny Hub in Lucknow. Despite being assured that the RC transfer would be completed within 90 days, it is now the end of June 2025, and the process has not moved forward...

I sold my Wagon R (Reg No. UP25CQ7341) to Spinny in December 2024. I was informed by their team to clear pending traffic challans within 2 weeks, which I did via Park+ on 27 December 2024 — and shared full payment proof immediately over WhatsApp on 28 Dec.

Despite this, Spinny wrongfully withheld ₹3, 100 from my final settlement and later claimed they had also paid a challan — **without informing or consulting me**. They...

I have sale out a car from Spinny on 25th December 2023 Till today my RC is not transferred in my name. I have made more than 50 calls and every time they come up with lame excuses and false promises of solving it by next week. 14 months have gone never done anything yet. i am getting penalty massages from RTO.
Could you help me get my RC at the earliest? Please Please
I am exhausted making calls and hearing false promises form...

Dear Sir/Madam,

I am writing to bring to your attention several issues with the car I recently purchased from your Spinny showroom. On Sunday, 22nd December 2024, I bought a second-hand car from your showroom, and unfortunately, it has not met the promised quality standards.

When the car was delivered, I noticed the following issues after driving it the next day (Monday):

The driver's side window...

I sold my car to Spinny on 1st June 2024 and I started receiving the first challan of same car from RTO on 22nd November 2024 for exceeding the speed limit.
Bit worried, to enquire, I visited the office in Korrum mall, Thane but it was their selling office and person informed me to manage such cases we need to contact online from Spinny application.
I logged a case with Spinny online on 7th Dec 2024 asking the details of my...

I am really dissatisfied by your working patterns, mistakes and behaviour from Spinny employees.

I wanted to sell my car regn no. GJ01WE6538(my reg. ph.no [protected]) for which inspection has been done and price of Rs2, 80, 000 was offered to me on 2nd December which I accepted and gave my PAN, Aadhar card and cancelled cheque in which verification has also been done by transferring Rs1 from your side.

Now on...

Dear Leadership Team,

I hope this message finds you well. My name is Shahrukh Khan and I am writing to express my deep frustration regarding my recent experience with Spinny following my purchase of a 2014 Hyundai Grand i10 Asta on August 14th, 2023. Despite multiple attempts to resolve these issues through your customer service channels, I have been met with insufficient support and unresolved problems. I believe it is essential...

Dear Team,

I sold my car HR26BG7161 on 18th Oct, 2023 however the RC is still reflecting it under my ownership. This is unacceptable as Spinny promised maximum 120 days window for RC transfer which was over by Feb 2024. Kindly advise how to proceed in this regard as RC isn't transferred yet....

I won a car from spinny B2B PORTAL app but they block my account and deduct my security 10000 rs with out any reason...

I have purchased a car in jan 2023 and raised a complaint after 3 days for clutch issue as it was very tight, Team took the vehicle and given it back after doing some fixes and informed that this is resolved. I asked that the clutch is still the same then the technician told that in suzuki all the vehicle are like that.
I have recently gone to a suzuki service senter for servicing and they are asking to change the clutch and get the...

Hi my name is PARVESH YADAV, mobile number [protected], car number HR26DG8763, I am purchasing a car on 23 nov 2023, but after 40 days rc transfer STATUS NOT AVAILABLE, last 15 days I am trying to ask but everytime they are making fool, every time saying file submitted buyer rto, first they says process complete in 60-90 days, now says 180 days in rc transfer, seriously .
If you are not able to do your promises then why making false...

Dear all,

I purchased a car on 28th Oct and returned the same back on 30th Oct reason 2010 model was driven only for 27K KM but the tyres or doesn't seems so. Wrong committment at the time of purchase made me feel insecure. I'm been struggling to get the refund back. Person who received the car back informed within 3 working days refund will be credited, no response received. I raised a request calling their call center later...

My car Hyundai Eon was sold to Spinny who withheld an amount of Rs. 5000/- to be returned to me when the car got resolved. The RTO where the car was being sold took my submission regarding verification of documents via video conferencing. The car was sold. However since, as per the agreement with Spinny, I did not go personally to the RTO to get verified, I will not be reimbursed the Rs. 5000/-, although the car was resolved. This is harassment...

Hi,

I have purchased vehicle from spinny at Mantri Sqaure, Bangalore location on 29th Dec, 2022 and it has been written in contract that they will give warranty of one year for gear engine and brake and 3 months warranty for others. I registered complaint that there is sound while applying brake and also gear handle has vibration. The complaint was registered a week ago but still they didn't inspect vehicle and gave me any...

My father was personally visited RTO office on 22/03/3023 for RC transfer and the same has done within same day.
As per SPINNY’s confirmation the balance amount will be credited within 1 to 2 hours but still fund not credited in my account.
Kindly find the attach screenshot for your reference....

I have bought a car from Spinny 2022 April. Till today my RC is not transferred in my name. I have made more than 100 calls and every time they come up with lame excuses and false promises of solving it by next week. 9 months have gone never done anything yet. Could not renew my insurance without the RC. Car is laying eggs in the garage. Regretting buying from Spinny. So pathetic.
Could you help me get my RC at the earliest? Please...

I have waited for three months still I haven’t received my RV. The team behaviour is pathetic as soon as they handover you the car the employee behaviour changes no one takes any responsibility they will tell you to call post sales executives and so on.Also like to address there were some issues in the car they will tell you the will give you 1 year service but that is totally fake. Please read the documents and mostly avoid buying cars...

Hi, I sold my car on Spinny in the Month of April. While taking the car they made the payment agreed and Hold some 20K and said that will be done once they transfer the RC within 90 days. Since then its been more than 4 months things has not moved on. Last week when followed up with Spinny Customer care they informed me that as per their process RC transfer will happen within 180 days of vehicle purchase which was 90 days earlier. When i...

Hi,
I would like to call Spiny, used-car dealer, the "Fraud and waste of time" service.i was selling my car to other dealer but the Spinny person called me and offered me higher price than other car dealer and i agreed to sell to spinny. The deal was done and I send the documents also but they rejected by saying that we have checked the Maruti service record and found that gear box get opened means it's accidental case and cancelled...

With great disappointment and displeasure, we wish to share our extremely terrible experience with Spinny buyback and their utmost unprofessional, unethical and careless approach taken during the process.

Below is the factual summary of our terrible experience with Spinny.

We bought the car from Spinny 7 Jul 2021 (BOOKING ID #29838) and the assured buyback price of the car within 12 months was Rs.3, 66, 000.br...

Staff of Spinny, New Delhi have been very careless and being very callous of what needed to be done post the sale of my car.

My vehicle DL3CCD0477 which has been bought by Spinny and picked from my residence on October 13th 2021 and which has been further sold to another buyer . The car has been handed over to the new buyer without the RC Transfer .

Meanwhile, the new owner has been issued a challan which was...

Dear Sir/Madam,

I am filing this complaint regarding the purchase of a used car from Spinny, Vehicle No. TN11S9729, which has had multiple issues since the date of purchase.

From the time of delivery until 12th February, I faced repeated problems with the vehicle. Now, I am experiencing a serious engine fault — oil and water mixing — which is a major mechanical defect. The car is currently out of warranty, and I have been informed that no support will be provided.

This is extremely disappointing, especially considering that I trusted Spinny for quality and reliability. Even local dealers offer assistance in such situations, but here I am receiving no help. This clearly points towards negligence in inspection and quality assurance before the sale.

I request Spinny to take immediate action to address this matter, either by repairing the vehicle at no additional cost or offering a fair resolution, failing which I will be compelled to escalate the matter to the Consumer Disputes Redressal Commission.

Vehicle Number: TN11S9729
Date of Purchase: [12th Feb 2025]
Mob no:[protected], [protected]

I purchased a car on Spinny. But before my purchase, the Spinny sales person started urging me to make the booking immediately within the same day and if I do, he will give an additional offer of filling the petrol tank of the car during delivery.

Based on this, I immediately booked the car and made the payment. But to my shock and surprise, when the car was delivered, it was delivered with an empty tank.

When I spoke to the sales person regarding the same, he asked me to raise a support ticket and that he will not be able to provide the offer he had promised me! And since then he is not picking up my calls either! Totally unethical!

The support team of spinny is even worse! They keep closing the support ticket even without solving the issue or without my consent and I am being forced to raise endless amount of support tickets to repoen the issue and get it solved! It has been 1 month of constant follow ups and still the offer has not been credited to my account. Even after the support team had commited that the amount would be deposited to my bank account in 3 or 4 days, the money has not been deposited even after 2 weeks!!

I am totally fed up and would like to take the legal route.

Hi,
I sold my car on Spinny, while selling the car my car second key was not available, so they put 2k hold on my deal as second key was in hometown. I told to Spinny's executive (Shakib) will submit Car key ASAP, but due to medical issue i had submit key after 4-5 days. After submitting the key, they said you have to submit the key within 48 hours & we have already made second key. No one told me that you have submit the key within 48 hours, also no one took my confirmation from me before making the key. I had explained why it was submitted late, but they are not ready to listen. Deal is not closed yet completely & giving stupid reasons. Unnecessary they are putting hold on the amount & trying to save their money. It's better to sell your car through other apps.