Tata Sky Broadband Complaints & Reviews

Complaint Id:helpline number 0786.6964.620 from Shri Rutvit Pedgaonkar was forwarded to ISP Tata Sky Broadband for providing the resolution of the case. Following resolution is provided by ISP Tata Sky Broadband:Problem Statement:-Customer was facing no connectivity issue on (1/3)...

I had installed Tatasky broadband in June'20 and made an advance payment of Rs. 2800 for 3 months. Unhappy with the Internet performance & coverage in the flat, I decided to disconnect the services after a month.

Communicated toTatasky customer care via phone call & email about the disconnection and it was duly completed. However, they informed me on the email that the remaining amount for unsed 2 months of services would...

Recently i took tata sky broadband service. It stopped working after two days. I raised ticket in the mobile app as well as called several times. But nothing happened. After that i escalated to next level, then i just got an sms saying they are looking into my issue. Yet nothing happened. Still service is not resumed. One of the worst service i have ever seen. They dont have any answer to my questions. And they say they dont have refund policy....

My Consumer number is C[protected].

I have recharged my plan on 28th April 2020 with 180 days plan with additional validitty of 60 days as an offer. The date plan validity started. Due to issue in connection the internet did not work for 40 days and customer care told they will restart the validity once it starts working. The connection has been restored after 40 days after repeated complaint.
But the validity and waiver...

I am not getting promised speed for last 75 days
Not even once i got that speed, which is promised to me while taking connection.

After complaining about it cc close the complain without doing anything or without giving any justification for closer of complaint...

I paid for this service on 14 feb and on 15 feb after using it for just 12 hours i called the executive that this internet is not very bad it is getting disconnected and there are too many issues with it. The company has been stalling me since 15th of feb that we trying to resolve it and they don't do anything and after 15 days they confirmed me that they will give me a refund. And they haven't given me any update. I have called the customer...

I have applied for a new tatasky broadband connection on sept 20, 2019. The representative promised that i would get the connection in 15 days.
I called up their toll free no. And contacted their appellate to enquire about my connection.
Sadly, no one has been able to provide any satisfactory answer nor were they able to direct me to the person/ dept. Concerned where i could take this matter up.
For a company of such...

Hi,

I just started tata sky as on[protected]. I was waiting for two days to activate the service. After activated my account speed is not as they promised. Again i faced issue after two days. I initiated complaint in their website.

But almost three days completed, but still they telling wait for next 4 hours, technician will contact. But no use,

Service request number - t-459669...

Hi Sir / Madam,

I am project manager working for an IT company and working in US Time (8 PM - 4 AM), so internet service is lifeline for my business.
I have taken Tata Sky Broadband connection on 18th June'19 and it worked well for 2 days.

From 21st June'19 till now, I have made at least 4-5 calls at customer care and kept on waiting for 13-14 Minutes on IVR to listen human voice and finally they have...

My internet connection is almost everyday down for few hours. Today it is off since 2pm in the afternoon and now i am logging this complaint at 9pm. I have 3 month package for which i pay rs. 4, 500/-. I received sms of service being down after 2 hours it actually went down. I have more than 5 days of sms saying there is an issue with the internet in past 30 days. When i called customer support and asked to lodge a complaint and disconnect...