TDR Complaints & Reviews

I have booked a family ticket online for 6 members PNR [protected] on 29th May 2022 for ₹ 8747 as there were only 3 RAC confirmed and rest stays Waiting List after the chart preparation. So for a family of 6 members and 2 children, it is impossible to travel on 3 RAC confirmed tickets. After that I have Filled a TDR request for the CONFIRMED RAC ticket 4 hours before the departure of train. TDR NUMBER[protected] But now the refund status is showing only half the amount, which is ₹ 4050. So where is the refund for my waiting list ticket. If the confirmed ticket is not traveling then the amount of waiting list tickets should be auto-refunded, but they haven't. I am attaching all the screenshots for details. Please help me get my money back. As none of my family members traveled that day.

I HAVE ALREADY FILLED A TDR AGAINST THESE BUT TDR IS REJECTED, AS I HAVE RECEIVED MESSAGE FROM 139
(Due to Technical reason, TRN No 01034 does not touch your station DBG on 16.07.2021. Kindly check on NTES/139 before starting yourjourney.)THEN LET ME KNOW WHY MY TDR HAS BEEN REJECTED AND TO WHOM SHOULD I CONCERN REGARDING MY REFUND, AND PROOF SHOULD I PRESENT REGARDING MY REFUND, AND WHO IS RESPONSIBLE FOR MY REFUND
PNR NO [protected]

I Missed My Train can i Get Refund Already I Filed TDR
My TDR No:[protected]

I have recieved a message at 9.28 which was totally wrong against the timing and when i reached at station i have being informed by the enquiry officer that the train was already gone how its happen it was GYANESHWARI SUPER DELUX EXP and its timing is 10.50 so it should be mentioned the correct timing in the time schedule..

We booked ticket with pnr [protected] dt 3/8/2019. It was booked upto chennai, but we want to visit tirupati so upto renigunta. Darshan tickets are also planned accordingly.
Train started late by 7 hrs. Though it was late that late was in our scheduled programe limits we sat. But at karjat it was diverted via panvel due to heavy rains & landslide in ghat region. No railway authority was in position to ntell us timings as well route of train. So we left the train. Authorities told us that situation is wellknown to everybody you will get tdr refund. From karjat we went somhow toour residance at dadar at 5 am in morning.
Now by giving technical reason that tdr was not filed within 4 hours is can not be possible.
Pl. Look into the matter & arrange for tdr refund.
Thanks & regards
V. V. Dasare [protected]

I filed a tdr against pnr no. [protected] as the train was running way more than 3 hours late. It was filed as per the guidelines of indian railways. As i checked my complaint later i found out that my complaint was rejected as some other person travelled on my ticket and it was all due to negligence of railways staff. I want my full refund. The refund amount is ₹1165 and the cancellation id is [protected].

I have not got the refund for the train ticket which I filed tdr 3.5hrs before journey. The reason selected was train late more than 3hrs.

If railway says that the passengers travelled on that train even after filling TDR, then I can prove them wrong as the passengers travelled on another train on the same day to same destination.

Please investigate on this matter and provide refund asap or else I may need to go to consumer forum for further action.

I am attaching all details in this mail.

Thank you.

And this is the PNR of the same passengers of the other train in which they actually travelled on same day.
Pnr: [protected]

I have filed tdr due to train late around 20hrs. But so far the amount is refunded. Below is the details of tdr filed

Tdr transactions details
Transaction id: [protected] train no./name: 22113/ltt kcvl express pnr no [protected]
Date of journey: 29-aug-2017 date of boarding: 29-aug-2017 date of booking: 29-aug-2017
From: panvel (Pnvl) to: ernakulam town (Ern) boarding: panvel (Pnvl)
Resv upto: ernakulam town (Ern) quota: general (Gn) class: third ac (3a)
Ticket amount: 1515.0 ticket type:e-ticket
Passengers details

Name age gender status coach id berth no/ wl no
Sandeep p joseph 42 male cnf b4 47
Tdr details
Reason for tdr: train late more than three hours and passenger not travelled.
Tdr filing date: 30-aug-2017 01:29:24 hrs tdr status cr registered cancellation id: [protected]
Tdr zone: southern railway (Sr) registration no:[protected]

This is to inform you that i had cancelled the ticket of pnr no [protected] before the chart preparation...But i did not get back my refund amount...Please do the necessary action as soon as possible...Already 2 month gone still i did not get money back...
*
This is to inform you that i have registered TDR againts the PNR no. [protected] on 17th june before the chart preparation. But still now i did not get any response . I did not get back the refund amount. Please let me know the status of the refund amount. Please take the necessary action as soon as possible
Cancellation ID: [protected]
TDR filing Date:17th July, 2017
Time: 7:21:12HRS

On 17.08.2015 I booked an e-ticket vide PNR No. [protected], I have booked this e-ticket through Android IRCTC Mobile app. Due to some reason I have not travelled and chart was prepared I want cancelled my ticket by filing TDR on-line well before the scheduled departure of the train. But I cant see any TDR option in the Mobile app and when I try to do with the same in my website account then I cant find the booked ticked which I was booked through the mobile app because mobile account and website account not sync up so in this condition how to file TDR. Could you help me on this.

Dear sir,

This is Mujahid, as I have done mistake during filing TDR for one of my valid ticket for which journey could not be made, Due to confusion wrong TDR filed by me for the below tickets.

I could not find any way to cancel this wrong TDR, so writing mail for cancelling TDR request for the below ticket details


Reason For TDR: Train Late More Than Three Hours and Passenger Not Travelled.br...

Dear Sir,
I have booked a ticket with PNR No: [protected], to be travelled on 14/08/2014. As there was heavy traffic jam around Secunderabad I could not board the train intime. I missed it.
I have filed TDR on the next day 15th August 2014.
Today I received the mail, quoting that Refund process not done with the reason TDR was filed beyond the prescribed time limit

On 4th April 2011, I had submitted a TDR by mistake (because of having wrong information). The TDR Id is [protected]. I do not find any option to cancel the TDR. Please help me to cancel the TDR.

dear sir,
may i know how much time it will take to get the refund of the tdr.
detail is as following-

PNR Number - [protected]
Transaction ID.- [protected]
Reason For TDR : Train Late More Than Three Hou
rs.
TDR Status : Forwarded To Railway
Reference No : ekt[protected]
TDR Zone : NR
TDR Filing Date : 25-Jan-2010
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00

Sir
I had booked E- ticket for :-
Mr.Dr Jaswant Patil
Age 48 years
Train No. 2106

Date of Travel 4th June 2009

Transaction No [protected]

PNR No. [protected]

Fare Rs. 741/-

Second AC

Due to some unavoidable circumstance, I couldn't travel. I had already filed TDR, but till date no refund has been made. May I request your good self that eligible amount be refund to my credit card account immediately.
Thank you

Yours Dr Jaswant D Patil

Regarding Rfund of ticket of PNR-PNR Number [protected] From TDR IRCTC

Dear sir,
kindly guide me
Dear sir, kindly guide me to whom should i make complaint to for payment of my tdr as it is pending for more than 6 mnths.
I received a letter from railways irctc that the case has been transfered CCM/Northern Railway on dt. 27.11.08...but still its more than 1.5 months since then even.
sir its a matter a great regret that a passenger has to write so many times for the refund and still has to wait.
please sir guide me where should i mail so that i get the refund...
as i have paid money to the railways for the above tickets cash and now i want the refund please.

kindly let me know the time taken max in the process as the time given was within 3 months of the tdr date..

please assure if i am sure of getting the refund.
sir, such delay in my rightful claim from railways is discouraging me to use the services of ralways for internet bookings.
pl. see detalis below
From: [protected]@hotmail.com
To: [protected]@irctc.co.in
Subject: RE: Refund of cancellation of Ticket (PNR Number [protected] )
Date: Wed, 13 May 2009 13:09:38 +0530

Dear Team,

Sorry to say that we are giving so many reminder for refund details given below. but you are not giving any reply future so that we know the status.

Pl. send me details of this case. when you resolve this case.






Thanks & regards


Shamim Alam

Ph[protected], 22508004
Mobile-[protected]






[protected][protected][protected][protected]
Date: Thu, 23 Apr 2009 19:30:29 +0530
From: [protected]@irctc.co.in
To: [protected]@hotmail.com
Subject: Re: Refund of cancellation of Ticket (PNR Number [protected] )


Dear customer,



Sorry for the inconvenience. Kindly note that your refund case of PNR No. [protected] has been forwarded to CCM/Northern Railway on dt. 27.11.08. Refund yet not received from concerned railway, so we are sending a reminder with all the papers pertaining to your refund case to concerned railway on dt. 23.04.09 to chase up the cases. As soon as refund, if any, received it will be credited to your card account.





Regards,



Ved Prakash
[protected]@irctc.co.in

Ph:[protected]



Shamim Alam wrote:
Sir,


We are not get refund of cancellation of given details information of ticket. We also write so many time but we are not receive any repply from yours side.
Pl. look after the matter.
Thanks & regards


Shamim Alam


Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 25.00
Date Of Journey 11/11/2008 Ticket Charge Rs 1942.00
Bank iciciemi Total Rs 1967.00
Train No 2557 Railway Zone NR
From Station BAPUDM MOTIHARI(MKI) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station NEW DELHI(NDLS) Quota General

Ticket Details

S# Name Age Sex Coach Seat Res-Status

1 Shahina Shamim 29 Female
0000 Booked

2 Shamim Alam 37 Male
0000 Booked




Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 17-Nov-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00





--- On Tue, 17/3/09, Mohammad Sajjad <[protected]@yahoo.com> wrote:



From: Mohammad Sajjad <[protected]@yahoo.com>
Subject: Re: Fw: Re: Cancellation of tickets attached with this application.]
To: "etickets" <[protected]@irctc.co.in>
Date: Tuesday, 17 March, 2009, 9:48 PM


Dear sir,

We

--- On Wed, 12/11/08, etickets <[protected]@irctc.co.in> wrote:

Dear Team,

We are not get refund of cancellation of attachament information of ticket.
Pl. look after the matter.
Thanks & regards
Sajjad

From: etickets <[protected]@irctc.co.in>
Subject: Fw: Re: Cancellation of tickets attached with this application.]
To: [protected]@yahoo.com
Date: Wednesday, 12 November, 2008, 10:04 AM




Dear Customer,

Thanks for showing interest in our site. Kindly note that e-ticket cancellation can be done up to the chart preparation, after making chart e-ticket cancellation not allowed. In this case we are forwarding your case to railways for the TDR process. Railways check all the matters and decide what amount should be refunded and this all process takes 90 days or more. Once the railways refunded your amount, we will credited to your same account.

NOTE: Now you can file the TDR at our website by following below steps:

1. Login to irctc.co.in

2. Click on File TDR link under “My transactions” and select the PNR no.

3. Fill the required details and click on submit button.


Regards,
Shailender
[protected]@irctc.co.in
www.irctc.co.in
----- Original Message -----
From: care
To: etickets
Sent: Wednesday, November 12, 2008 9:43 AM
Subject: [Fwd: Re: Cancellation of tickets attached with this application.]


Dear Team,

Plz, . look into the matter.


Thanks & Regards
Indu
[protected]@irctc.co.in
www.irctc.co.in
[protected]





Thanks & regards

Shamim Alam
Ph[protected], 22508004
Mobile-[protected]





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THANKS

SHAMIM