Tommy Hilfiger Complaints & Reviews

I purchased a Tommy Hilfiger spectacles almost a year ago. The spectacle was getting discolored so I complained regarding it. At first the shopowner was not accepting it as a complaint after repeated complaint he accepted it and told me to courier the product to sterling optics, Mumbai. I being a resident of Kolkata told that it won't be possible for me to see the new frame which he might provide . so they suggested that they will show me...

Hi Team (Tommy), This is in regard to the problems I am facing with the watch I did purchase in October 2014. I am residing in Pune location (India) and I did purchase the watch from Pune Central (Future Lifestyle Fasions Limited) Pune-411007. The watch has stopped working for the first time in December 2014 (after 2 months of purchase)and then I reached out to the Pune Central shop from where I did purchase it. It has...

I bought a shirt from Tommyhilfiger, GVK mall showroom which costed me 3499. As soon as I bought the shirt, I washed it once before wearing it but the shirt started fading after washing it. I visited the showroom and returned the shirt, the lady at the store told me that the manager wasn't around and will let me know as soon as he is back. After couple of hours, the lady calls me and tells me that we haven't received any complaints till date...

I had purchased a bag from Tommy Hilfiger, Mumbai and its not even a year the entire outer leather skin from my bag just came out. I was told in case of any complain i can as usual go to any store all over India for my convenience. I went to ahmedabad store in alpha one mall and showed them my bag condition. They told me they will be keeping my bag for Quality check and this will be done in Bangalore. On asking them the entire duration for...

I purchased a Tommy Hilfiger wrist watch on 22 November 2013. In july 20014 itself, the belt is totally into pieces. The worn out, rugged, everything that can happen to it.Also the watch has stopped working. I really did not expect this quality from a brand like 'Tommy'. Have spent 5500 on this watch and it didnt even last a year! I want a replacement of this watch. I am following up with the Titan team (as in India Tommy Hilfiger...

I purchased a handbag approx. a year ago. The bag was not used that often and now removing it from my closed I noticed the leather is extremely soft and ready to tear. All my other Tommy bags never showed this kind of damage. I am very surprised and love this bag. Want to know what happen to the leather? Since I have no receipt what is your return policy....

i purchased a denim worth rs 9999 before sale.and then after some time the sale begun.i want to exchange this denim but they said there is a loss of 3000 while uh exchange it.so they suggest me to come after sale.when i went there today but they said that the sesion has changed.so we cant exchange it.thats all.so i felt vey bad for it.while my total shoping in the last year is worth 3lakhS..so how they can do it..its all about one denim....

Good day, yesterday i bought a pair of ladies shoes from your spring 2014 collection. Whilst paying for the pair i opened the box to make sure of the correct size. This pair had clearly been worn. I asked the salesman to please get me a new pair. He told me that was the last size and they had only been on the mannequin. The mannequin actually had a pair like that on. I am looking at this pair of shoes for which i paid full price and feel...

I recently bought a basic polo neck T shirt from a Tommy Hilfiger outlet for INR 2300. However I found that the same T shirt is available for INR 789 on snapdeal.com. I am curious to know that whether the products sold by snapdeal are genuine or not? If yes, I am feeling cheated by tommy hilfiger....

I purchased an Overnighter from Tommy Hilfiger (TH) Travel Gear (R-City Mall, Ghatkopar, Mumbai) last year around. Within 2 months the bag developed a problem in the zip and I deposited the bag in the store for rectification / replacement. It has been around 6 months and still I have not got any words regarding replacement of the same. - When I submitted, I was told that the bag will get rectified / replaced within 2-3 weeks ===>...

My wife purchased one pair of shoes from Tommy Hilfiger international showroom which is located in express avenue ground floor on 10th January 2014 the quality of the shoes was so poor she had shoe bite on both the legs and she could not walk in the tour of Dubai for which she bought the shoes after returning from Dubai we went to the showroom and lodged the compliant and the staffs are so rude that they are not bothered to listen our grievances...

i am a regular customer to Tommy store T49. customer id [protected] while visiting the store i noticed that the manager in charge Ms. Anna at Tommy is very rude and insensitive to the sales staff working under her. while i tried to convey her for betterment she was loud and sounded very frustrated. i am also into international business and feel that such violations are serious for a company like Tommy. nadeem khan [protected]...

dear sir, i took one watch from tommy hilfiger showroom in chandigarh, it stopped working with in 15 days and i returned the watch to helios store in chandigarh itself and they changed all mechanism of it but after few months it again stopped all the hands of the watch are free/loose . i want my my money back or a new watch....

i just want to say you u buyed my watch on 20/03/2013 and after 3 months on18/06/2013 it was given for repairing and the people of the shop said it was just for dust and den again it was given for repairing on 20/10/2013 and til nw i havent got my watch repaired and the shopkeppers are making us wait since so many days... they said they do not know wt is the problem with the watch.. si sincerly request you to see my problem and gimme a solution...

i just want to say you u buyed my watch on 20/03/2013 and after 3 months on18/06/2013 it was given for repairing and the people of the shop said it was just for dust and den again it was given for repairing on 20/10/2013 and til nw i havent got my watch repaired and the shopkeppers are making us wait since so many days... they said they do not know wt is the problem with the watch.. si sincerly request you to see my problem and gimme...

On June 26, 2013 my daughter and I went to Tommy Hilfiger store to check out their sales. My daughter had found a few items while I was still looking. She went and got a dressing room to try on the clothes that she had picked out and I came to see how they fit on her. All of a sudden this Malasian woman one of Tommy Hill sales person (I myself am asian not being racist) came and said that my daughter was in someone else's dressing room.when...

Dear Sir,

On 17.04.2013 against Invoice no 000178 I bought a Tshirt for Rs. 2999/-. After using two times the Tshirt had a hole in front side of it. It was due to knitting problem of the manufacturer. I went for exchange to Show Room, but they denied for changing that Tshirt. When I told them I will make a complaint in Cosnsumer Forum they kept my Tshirt for sending it to the manufacturer for Verification. After three days...

Hi..this is regarding a tommy hilfiger watch purchased from THE WORLD OF TITAN -PRATHNA SAMAJ purcased on 10/1/2010, model no-TH1710108/D.
It has been repaired two times within a year because it had stopped working.. before few days again it stopped working and today I visited the same service centre again at 4:30pm today they said its a minor issue they fixed it but it again stopped working within half an hour..
I would like...

Mr.saurav ahuja,
I am a privileged customer of tommy hilfiger since last 5 years. It came a shock to me that this time when i purchased clothes worth Rs.1,85,000(approx).Most of them either are torned off or fadded or deformed.
I went to the show room which is located in the khan market ,New Delhi to get my clothes exchanged and got 3 slips to get it done on 22/09/12. But Miss.Neha ,manager of the store behaved in a rude manner,...

I bought a THD handbag from Shoppers Stop at Inorbit mall, Mumbai for my mother about 6 months ago. Despite being used under 10 times, it has developed cracks on both the straps and also one clasp exposes the cheap build quality. When I took it to the flagship store on khar linking road, the guy sent me to the travel store, which is a franchise. After they refused, I took it back to the main store again and they accepted it. After ten days,...

Within one week of Purchse the Back cushion which is supposed to inftatable, started leaking and doesnt hold air at all
Well reputed Brand like Tommy Hilfiger need to be careful about quality of outsourcing they do
There is no web site in India for Tommy Hilfiger,
Brand concepts Pvt Ltd are marketing it

e mail
keshab.[protected]@yahoo.com...

Hi,

I purchased a Tommy Hilfiger jeans for Rs. 4999- and a pull over for Rs. 2999- from your outlet on[protected] and your outlet was done away with the silver voucher and I was promised by your lady manager at the store that it will be delivered at my address. It’s been almost 2 months and I have not received the voucher.

Hence the silver voucher of below mentioned details is still awaited:

Purchased...

Hi

I bought this watch from tommy Hilfiger from HELIOS watch store located at Bangalore (jayanagar) When i bought the watch the strap was red in color.
After like about a month's usage the strap turned maroon , a layer of dirt has settled over it. And when i tried going back to the store they said they tried cleaning it with liquid but the color started flowing. So i really don't know how to get back the actual...

I went to get Tommy shirts for me from the recently opened "Tommy Hilfiger" exclusive showroom at Brookefields. I took out few shirt for trial and during then I noticed a shirt with the code "P1ATW048" & color "CHATEAU GREY" where there were poor stitching and uncut & loose threads hanging at most of the places. Since, I being an apparel manufacturer usually check the garment before buying it. I made...

Me Sourabh Kochar resident of Faridabad purchased a new Tommy Hilfiger Watch from Ansal Plaza , South Ex. on[protected] worth Rs.7995-

I got hurt when the watch stopped working properly only after 2 months of purchase. I called up Store Manager and told him the exact position. They repaired the watch and returned it to me confirming it will not bother me again.

Opposite my hopes, I received a setback when the...

14 Dec 2010
Dear Sir,
I had purchased a T – SHIRT GREEN BASIC POLO [ Product Code 473539 ] and soon I found that the colour had faded. I approached the authorized show room from where I had purchased the item. They kept it for good over a month and responded by saying that the quality was OK. I told them that the cloth was OK but the colour had faded. They directed me to Ms Anuja Shah. I have written two e mails but there...

on sunday, 15th of november i bought tommy hilfier shoes n on tuesday,17th of november i wore i but what i saw after wearing that my white socks becomes blue... i compained on wednesday,18th november about their fault . they said us to bring socks n the very next day (thrusday) we go there to show them socks. instead of changing our shoes they said its not a genuine fault. i need u to take strict action against them cuz it come under warrenty...

Hi there,

I had bought a wrist watch of Tommy Hilfiger (Model no: 1790565) from Lifestyle, Mulund on 23-12-07 worth Rs. 7995/-. The strap broke on 18/11/08 and I had given it to Titan World, Ghatkopar-W, Mumbai for repairs (Job Card: 788 dated: 19/11/08). It was returned to me after a month with new strap.

Unfortunately, the strap again broke on 5th Aug 09 and in similar way like last time and I had to rush to...

I have bought a tommy hilfiger watch from Khaleel &co.,#4-1-848, opp.mosque, abid road,hyderabad-500001 phonw 66682266 , i was witnessing the problem of water entry in the watch and then i went back to the shop again and told them about the problem they took the watch and told me that they will send back this watch to the company and try to rectify the problem with in 5 days and it took them 14 days for finding a solution after which...

I took 3 tommy tees for my brother in fresh, we generally do home wash that too by only dipping in the detergent water and washing with clean water and drying......After 2-3 wash the t shirt was having holes in it at various places.

When i showed it to the shop they said we cant do anything as you dont have the bill....when i took the tees the shop was very new at our place so they were not having the billing software at that...