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Truecomretail Complaints & Reviews

S
Suhair Vellackamattom
Nov 8, 2020
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Address: vellackamattom

Dear true come,

Below phone purchased through flipkart,
Samsung Galaxy F41 (Fusion Blue, 128 GB)
Color: Blue
But seller cancelled the order, and cash not yet credited.
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    2
    2311ashish
    Nov 8, 2020
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    I ordered a MacBook Pro on 20th Oct 2020. The estimated date they gave me was 6th Nov. Now they are just delaying it more. My emi has been processed and I don't know if my product will be delivered or not. While Amazon gives 1-2 days delivery, they need 20+ days and right now, I am not even sure whether I'll receive it or not.
    Order id OD[protected]
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      L
      lavish naidu
      from Visakhapatnam, Andhra Pradesh
      Nov 5, 2020
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      Address: Flipkart
      Website: Flipkart

      Flipkart oder#OD[protected], samsung S20+
      Order date:[protected]
      Estimate deliver date:[protected]
      Order status:was not shipped, cancelled on
      31st october by seller without my consent.
      Current issue:refund not revieved.

      When asking for refund they tell that they are waiting for product to return to warehouse.
      issue is how will order return to warehouse if it was not shipped.its been 19 days since
      I paid for this order.Flipkart is not taking any actions, they delay the refund everyday and have'nt even initiated the refund process.
      Kindly help me get my money back and take action against this fraud
      +1 photos
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        H
        Hitesh Walia
        Nov 4, 2020
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        Do not but from this seller he is unable to manage the orders and delivery on time.
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          K
          Kinshuk1234
          Oct 31, 2020
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          It’s been more than 2 weeks since I placed my order on Flipkart but I haven’t been updated till now when will it be delivered.
          +1 photos
          This company is a big time fraud.
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            O
            Om Prakash ambuj
            from Surat, Gujarat
            Oct 30, 2020
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            I had ordered an MacBook air from Flipkart I am waiting for my product from last 20 days and yet there is no response from truecomretail. The last date of delivery was of 30th Oct. 2020 and now time is extended to 5 nov. Sir it's my humble request to do regard this issue my order I'd is OD[protected]
            Was it resolved? You got any updates from flipkart?
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              N
              New Hs Chhapri
              from Powai, Maharashtra
              Oct 30, 2020
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              I have ordered Samsung Galaxy f41 on 21 Oct and delivery date is so late 😭
              +1 photos
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                N
                nareshb7
                Oct 28, 2020
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                I ordered the phone with product exchange for Samsung Galaxy F41 from flipkart on 18 Oct 2020. The delivery boy/wish master called me on 25th after chasing all day since the product is out for delivery.

                The boy reached my place at around 6 Pm and checked my exchange product and said that the new product i.e Samsung Galaxy F41 is with some other boy and he in on the way to my place and he went away.

                After one hour I called on the number provided and it was ringing again and again. At around 8PM I received a sms from flipkart stating that the exchange product has been rejected.

                I called flipkart cc and they said that the old product is approved and the message was an error from flipkart. I kept on chasing for the same since then and on 27th Oct 2020 they finally cancelled my order from their end.

                I asked the reason to cc executive they said it is due to high demand they have.

                I ordered this during Big Billion Days Sale and due to this cancellation I am is loss for ₹2, 097. Also, I have wasted my time chasing for the the same for more than 5 hours in total.

                Do I have a remedy for the same?

                Can I file a case against them for compensation?

                Please help.
                +1 photos
                Oct 29, 2020
                Updated by nareshb7
                Please help
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                  D
                  Deepak Rajwal
                  Oct 27, 2020
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                  Website: Flipkart

                  I have ordered samsung galaxy F41 on flipkart but after delay of 10 days, it cancelled order on its own.
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                    B
                    Bharat Sarvepalli
                    Oct 27, 2020
                    Resolved
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                    Resolved

                    An apple macbook air was ordered through Flipkart. Order ID: OD[protected]. The delivery date was Friday Oct 30, 2020 but the date was revised to Nov 6th without any prior intimation. Similar products are being sold at Flipkart at higher prices with delivery within a week.
                    Nov 4, 2020
                    Complaint marked as Resolved 
                    The product was today at 10am in good condition. There was a delay of five days from promised date of delivery. I received an automated message on 30th October (date of delivery) with a regret that there will be a delay of one week. Subsequently, there was a message that the product will be shipped by 2nd November. Ekart logistics service delivered the product today.
                    Does you received your order actually im thinking to buy same product pl suggest.
                    Bharat Sarvepalli's [Complaint's author] reply, Nov 4, 2020
                    Yes, received the product on 4Nov in good condition.
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                      N
                      nani peddinti
                      Oct 26, 2020
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                      I have ordered samsung f41 in flipkart.The delivery is on 22 nd oct, but i didn't happened.Again they took 4 days to.deliver the product again it didnt happened.Now they are telling the product will come by oct 30.please resolve this issue
                      +1 photos
                      Does you received your order actually im thinking to buy same product pl suggest.
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                        R
                        Ronak Modi
                        Oct 26, 2020
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                        Address: 2/34 ,SUNDERNAGAR HOU. SOC.,ANKUR ROAD NARANPURA
                        Website: Flipkart

                        The order is delayed. My order delivery date is 21 but order is not deliver so please deliver my order as soon as possible fast.

                        Ekart Logistics - FMPP[protected]
                        +1 photos
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                          R
                          Rakeshkhatri99
                          Oct 22, 2020
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                          Address: Corner point 1 dabhel, Daman, Daman

                          Samsung f 41 Mobile me front camera blur aara he or garam ho ra he battry jaldi utar raha he or speaker fata aara he refund chahiye paisa
                          +1 photos
                          Mera BHI same problem ha magar flipkart wale refund hi Nahi de the hai. Paise waste Don't buy anything from Flipkart fraud fraud.😡😡😡😡😡😡😡😡😠😠😠😠
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                            S
                            Shauryabhadu
                            Oct 21, 2020
                            Resolved
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                            Resolved

                            Address: Delhi

                            I ordered the phone on 16th Oct and the delivery date was 21st Oct which is today. Yesterday the delivery date changed to 23rd Oct, and now it changed to 24th oct. I have been making calls since 17th Oct itself to ensure I get my order on time and have got confirmation everytime. I need the product delivered by 23rd Friday as I have important business to tend to later. Despite so much effort to ensure timely delivery the date keeps on increasing. This is the little flipkart and TrueComRetail scam where they keep extending the delivery date then cancel the order and then don't even provide a refund. Lots of people suffer from this scam. I honestly need a phone and have made arrangements around receiving it.
                            +4 photos
                            Oct 21, 2020
                            Complaint marked as Resolved 
                            Wrong complaint I want it deleted
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                              T
                              Troni
                              Oct 19, 2020
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                              My order I'd:OD[protected]
                              I ordered on before 16/10/2020 Samsung galaxy F41(6+128) I got my mobile on 18/10/2020.but I have changed my mind so i return and refund my money.and also I bought new varient Samsung galaxy F41(6+64) at Flipkart today I got 19/10/2020.so I want to be returned my mobile and refund my amount with regards
                              +1 photos
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                                A
                                abhidanny02
                                Oct 15, 2020
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                                I've received damaged item, I've requested them for replacement. they have accepted the replacement but its been 20 days I haven't got it. Each and everyday i've been contacting Flipkart and begging them to resolve the issue.

                                But they keep saying this
                                "We would also like to help a valuable customer like you."
                                "We would never want any of our customers to go through such a case."
                                "Please treat this as an exceptional and give seller a chance to set this right."
                                "We’re working closely with our seller community to make your shopping experiences on Flipkart seamless."

                                later I checked online about this seller. Oh my God, I was surprised to see. seller is a fraud.

                                I tweeted same thing, but Flipkart says the same thing. We're working on this issue.

                                But 20days past still no resolution.
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                                  1
                                  123_SHB
                                  Oct 10, 2020
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                                  I had bought fossil watch worth rs 5000 from the myntra. Upon return requesting they had taken back the product and now rejected the return, says it don't pass through out our quality check...

                                  I want my money back I can't keep this creepy product at 5000bucks, I might have bought a brand new one from Amazon or some other places.
                                  same happened with me, they are fraud and fooling people, they are not refunding me 5990 bucks😡😡😡😡 and selling 1st copy watches, myntra should have to band this retailer
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                                    Р
                                    Ряічѧ
                                    Oct 10, 2020
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                                    Address: Myntra

                                    In myntra I am looking for mast and harbour women mules heel but the size is not available in 40 the colour is mauve please see this I need it badly😢
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                                      T
                                      Tanvi Katre
                                      Oct 2, 2020
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                                      I have ordered Apple AirPods pro from Flipkart and the seller is TrueComRetail and I received a duplicate product. There is no serial number anything and no accessories inside and seller is rejecting my replacement request without informing me and there is no refund policy as well. I want my refund
                                      +3 photos
                                      Did they gave refund?
                                      Did they replaced
                                      same happened with me, i bought fossil watch, they delivered me a 1st copy watch, when i returned it, they rejected my return request. totally fraud
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                                        P
                                        pravine
                                        Sep 21, 2020
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                                        Website: www.flipkart.com/apple-airpods-wireless-charging-case-bluetooth-headset-mic/p/itmef16d93335649?pid=A

                                        I have ordered Apple AirPods 2 from Flipkart and the seller is TrueComRetail and I received a duplicate product. There is no serial number anything.
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                                          @
                                          @psingh6663
                                          Sep 13, 2020
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                                          Address: 98 railway colony balaganj

                                          I got my apple airpods pro with two different serial numbers
                                          +2 photos
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                                            J
                                            Jaslay
                                            Sep 12, 2020
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                                            Address: H NO 15, CROSS RD NO 1 PRAKASH NAGAR TELCO COLONY
                                            Website: Myntra

                                            I want to claim warranty for my jbl ear phones model no lh0031-lj0629272
                                            Which i purchased from myntra on 10 aug and now its mic is not working
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                                              P
                                              prince1446
                                              Sep 3, 2020
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                                              My order is SAMSUNG GALAXY A21S mobile, and i paid the offer amount is 11649 by BAJAJ FINANCE EMI CARD.
                                              But i did not received any mail and messages from your side...
                                              Pls check the details and reply...
                                              +1 photos
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                                                A
                                                AjaydevPP
                                                Sep 2, 2020
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                                                I bought a Galaxy A71 from flipkart, but it has a faulty display. I requested for a return flipkart said that the a technician from the seller side will contact me to verify the issue and he asked me to check the issue. Then the technician contacted me and asked me what was the issue and I explained and send him a photo as he requested, then asked me to check the android version which is the lates version android 10. But he tried to convince me that the version that comes with this device is 11. Something, I confirmed with the samsung service desk that there is no mobile comes with the version 11, it is not even released yet. I'm not satisfied with a approach from the technician. Then he asked me to perform a reset after resetting the phone I tried to contacted him back he never picked up the phone and after some time I received a message states that they tried to contact me but I did not respond and they will close it within 48 hours, actually I did not receive any call after resetting the phone but the technician was picking up the phone when I called him back. I called to the number which they provided in that message and they said they will come and check the issue by 1st September 2020 but when I checked the flipkart on that that it showed as the return request has been rejected and they did not contacted me since they told me that they will visit me by 1st September but they rejected the request without informing me. Now I again requested flipkart to rssolve this issue and they said they will resolve this by 4th of September. But I Don't believe that the seller technicians are doing the job ethically. Kindly advice them to approach customer properly without misleading.

                                                I'm looking forward for a solution.
                                                If you're not solving this issue I'll check what can be done with you guys.

                                                Kindly take this as a request and resolve my issue from your side.
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                                                  Z
                                                  Zaid Iqtedar
                                                  Aug 28, 2020
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                                                  Website: FLIPKART

                                                  I bought a apple watch from flipkart through trucom retail on 16th of august.. When i got the package i found out that product was completely diffrent and was some sort of cheap quality not even looking branded at all.. For that i have raised a return request on flipkart but still no solution has been provided even after so many days
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                                                    F
                                                    Fort*#
                                                    Aug 28, 2020
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                                                    Address: 22,mahaveer nagar 2 maharani farm durgapura jaipur
                                                    Website: Flipkart.comm

                                                    I have complained against your fraud with us to the department of consumer affairs, govt. Of india. You have send me duplicate apple airpods 2 without apple's license and authentication. Please send my money back or give me 100% original product, otherwise i will file a case against you in the court. These are my strict guidelines.
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                                                      M
                                                      maniratnam$$
                                                      Aug 25, 2020
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                                                      I have ordered a product from flipkart that is apple airpods pro. I had received the product on 13th aug 2020. The product which i had received is a damaged product, i filed an issue in the flipkart but i didn't receive any response from them. I am going to file an fir in nearby police on flipkart about that they are giving fake assurance to the customer. Could you at least help me with this.

                                                      My flipkart order id - od[protected]
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                                                        J
                                                        Jairam Jithan
                                                        Aug 6, 2020
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                                                        Website: Flipkartsale.in

                                                        I've ordered Mi10, and paid 1999 through paytm UPI to [protected]@paytm on 31st July, till I didn't get any messages, refund or delivery.
                                                        +1 photos
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                                                          D
                                                          duraivel.r Duraivel.R
                                                          Aug 5, 2020
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                                                          I have paid rs. 1999/-on thru paytm upi 4th july 2020 for redmi note 9 pro. So for i am not received any text message or email for receiving payment and didn't get product. So kindly send me the redmi note 9 pro mobile phone if you are not able to send me the mobile kindly refund my money immediately.
                                                          Reference number[protected]
                                                          04/07/2020
                                                          So for i am waiting for your reply but i am not received. Now i will tell you something to earn money instead of cheat like this that is you send me your wife daughter and daughter in law i will pay for you more than i have paid already
                                                          +2 photos
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                                                            duraivel.r Duraivel.R
                                                            Jul 7, 2020
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                                                            I have paid RS. 1999/-on thru paytm upi 4th July 2020 for redmi note 9 pro. So for I am not received any text message or email for receiving payment and didn't get product. So kindly send me the redmi note 9 pro mobile phone if you are not able to send me the mobile kindly refund my money immediately.
                                                            Reference number[protected]
                                                            04/07/2020
                                                            +2 photos
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