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Truecomretail Complaints & Reviews

S
sbedarkar
from Pune, Maharashtra
Oct 6, 2021
Oct 12, 2021
This thread was updated on Oct 12, 2021
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SAMSUNG Galaxy F12 (Sky Blue, 64 GB) (4 GB RAM)

I purchased the subject item from Flipkart with the seller details as TrueCom Retail. The item was delivered on 05.10.2021 and had following complaints
1. The receiver of the call or the caller on the other side cannot hear voice from my phone properly. The voice is faint and there is disturbance
2. The home screen shows two dates one which is current and one by default of Thursday 26th August.
3. The offered product...
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Flipkart Incident: IN[protected]

I was not able to update for replacement on day one as delivery details were not updated by evening, later on replacement option was not available only refund was available so I had to place request for refund.

Flipkart has rejected the request as the courier partner may have informed you that the package was delivered intact, but how did he confirm that the product was...
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A
Anuj Dave
Sep 14, 2021
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AirPods Pro Defective Product

I bought AirPods Pro from this seller via Flipkart.

The airpords are defective and does not look original.

It looks like a fraud company. Flipkart is the worst portal to deal with...
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A
Achal Upadhyay
Sep 1, 2021
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Apple airpods pro fake item delivered

Website:Flipkart

I ordered apple airpods pro from flipkart and the seller is truecomretail when j received that item on box it has different SERIAL NO and on case it has different and when i connected to my phone via Bluetooth it shows again different serial number and case is not new please resolve my problem...
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Shree@0916
Aug 15, 2021
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Completely missing product

Address:Truecomretail
Website:Flip kart.com

Completely Missing Item from received Parcel. Order No- OD[protected] . Action take immediately.

Name - Thombre Shreehari Navnath.
Order No- OD[protected]
Order Date - 07 Aug 2021.
Seller: TrueComRetail
Ordered Amount - 38999/- (SBI CREDIT CARD)
Product Name -APPLE iPhone XR ((PRODUCT)RED, 64 GB)
Transaction Date - 07 Aug 2021.
Mob- [protected]
Email- [protected]@gmail.combr...
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K
Kumkumita Sahu
Aug 6, 2021
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Regarding Return Request

Website:Flipkart

I have received a defective phone Samsung F62 so placed replacement request after using it for 6 days. On technician visit, it was found that phone have the issues as I mentioned in the complaint. Basically technician approved the replacement. But flipkart rejected the return request....
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S
Simika Saha
Jul 31, 2021
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Fraud and thief

Flipkart is first of all the worst forum to shop where uneducated and fraud sellers are there. I got Apple Iphone 12 mini paid in advance and in an exchange offer for my iphone 7. These people were giving an exchange price of 9800. My iphone 7 does not have a single crack or dent. It looks new as ever. There is a dot of black skin wear off near the charging point. The delivery agent from Flipkart came checked my phone and immediately said...
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Address:Truecomretail, biwandi , maharashtra
Website:Flipkart seller name - TruecomRetail

I ordered apple airpods pro from flipkart ( seller name truecomretail) but I got the apple airpords normal version and I called the customer care and requested for a replacement but they are saying that they can't do nothing about. It's been almost 15 days I'm contacting the customer care and the seller is saying that return or replacement is impossible. The airpords pro original cost is about 25k but the product I got was only half the price,...
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shivam jalan
Jul 24, 2021
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Mobile

Address:gorakhnath lane upper bazar ranci

Why my order is cancel...
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Pankaj_Vijay
Jun 16, 2021
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Samsung Mobile F12

Website:flipkart.com

I have ordered one Samsung mobile F12 on 8th June and I got the Phone on 12June-21, but it is not supported 5Ghz wifi band I am using Airtel broadband with a 300mbps plan but the phone is only 2.4Ghz wifi band, now after two technical visits he also confirmed that it is not supported but Flipkart not refund my money and not taking my concern seriously now I am finally decided to go for legal.
Guys do not buy this phone.
I have...
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A
Aryabhatta Ghosh
Jun 14, 2021
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No refund available

I have ordered a mobile Samsung galaxy f41(128GB) in flipkart
Now I am requesting for return to get refund but refund option is not available.
I need refund....
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Nitish kukdeja
Jun 8, 2021
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Jeans

Please bring
Mast and harbour men blue carrot regular fit mid rise mildly distressed stretchable jeans please bring this product in stock size 32 please i need it very badly please🙏...
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P
Poompii
May 27, 2021
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Waiting for the phone which I ordered

Address:Noida

I have ordered Samsung phone from Flipkrat (Seller-Truecom Retail) on 20th May. It was supposed to be delivered by 23rd May then delayed till 27th May. Not received the product yet and no information about it. Even it has not been packed till the time order placed. What is this?
Why should I wait for so long. I need it on urgent basis.
Called Flipkart customer care for several times in between but no result.
It's really...
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Niru Creation
May 25, 2021
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Delivery of my order

I ordered a phone from Flipkart why it is not shipped, My order no is OD[protected] i need this phone urgent please do the process fast....
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C
chitta3651
from Burla, Odisha
May 24, 2021
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Product got cancelled 3 times after keeping me waiting 25 days

I had ordered an apple iphone 11 on 1st may with a GST invoice from flipkart and the seller name is TrueComRetail and the delivery date was on 7th may. But on 6th may  it was revised to 10th. On the 11th may got an email from flipkart that my order will be cancelled from the seller side due to some operational issues and I was told to cancel the order and place the same order again from the same seller and I did.
But the...
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S
Shinod Payyannur
May 13, 2021
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Phone return reg

I have booked samsung f12
but the item has been returned
plz resend same item...
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R
Rishabh Chandra
Apr 14, 2021
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Fake Airpods

Sent me fake first copy Apple Airpods who serial number is not matching with Apple website....
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Address:Kadampanad South PO
Website:[email protected]

I ordered realme 5s and i got realme 5 and i requested for the return but the seller denied my request. i want either refund or replace the phone...
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L
lucky05
Jun 26, 2021
This thread was updated on Jun 26, 2021
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Regarding delivering of defective products

Purchased iphone 11 from flipkart now its microphone is not working..also i live in remote are cant goto the service centre. i want my product to be replaced or returned...
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aarti1
from Deoli, Delhi
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Issue Regarding bill

I have an issue regarding Bill can you please help me regarding this....
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Gnana Subramanian
from Mumbai, Maharashtra
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Wrong Product Sent - Apple IPhone 64GB (includes EarPods, Power Adapter)

Website:www.flipkart.com

The product I ordered was the above that includes accessories. But Flipkart sent me without accessories and updated the order details in their website accordingly that is Apple iPhone 64GB

The delivered phone package doesn't contain EarPods & Power Adapter which the price I paid for is the same. I need this to be replaced with my requirements.

Thank you...
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S
sagar93kumbhar
Jul 28, 2021
This thread was updated on Jul 28, 2021
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Wrong Item delivered

I ordered apple airpod 2 through flipkart. But I got old apple airpod 1.
Also serial number on box and actual airpod are not matching. When I searched serial number on box on apple warranty check it shows it is replaced product. and When I check serial number on airpod, it shows invalid serial number. I want replacement for the product....
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Shreyas Namjoshi
from Mumbai, Maharashtra
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Delayed delivery

I placed order for 3 books on Jan 6th 2021, was told that delivery would be done by 14th Jan. Today it is 16th Jan, and the books have not even been shipped. Pathetic service !!!...
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Sangam G Sajjan
from Powai, Maharashtra
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Refund

I am requesting to refund my money because Flipkart delivered an broken and damaged earphones of 2199 cost
And it is sold by ——sane retailers pvt ltd. warehouse building Nos. WE—ll Renaissance integratedindustrial area village vashere Bhiwandi Thane Mumbai Maharashtra...
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Flipkart delivery boy 23/12/20 aur 25/12/20 ko product deliver karne aaya tha lekin us din uska first day tha Ekart m join kiye hue usko exchange karne ka jankari nahi tha ki kaise check kiya jata hai..jiske karan mera product twice times undelivered hua aur product seller ke taraf se cancel hua lekin mera product offer period m tha tho mujhe product chahiye..
Product details:-
Samsung galaxy f41 mobile phone
Order id:-...
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N
natarajbadiger
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of samsung galaxy f41

Address:india
Website:Flipkart

I ordered Samsung Galaxy F41( gifted to my sister ) mobile on 19th October and got delivered by 21st October but I received damaged product(finger print sensordamaged) .I requests for replacement but replacement was rejected 3 times. After trying so many times Finally I had tele conversation with senior executives and they accept for replacement.but unfortunately the replacement got cancelled due to wrong information provided by flipkart...
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I bought a samsung galaxy s20 plus from flipkart for 49, 999. Due to a display issue I requested for a return(Greeny shade appears on the bottom of the display when the brightness is set to low, wherever there is a grey color background the bottom portion will have a green shade. It is visible in low light)

Flipkart customer executive contacted me and asked me to do hard reset and the rejected the request(they asked me to request...
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Priyanklic
from Powai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung galaxy F41 Mobile phone Refund

मेरा रजिस्टर नंबर [protected] हैं और रजिस्टर ईमेल [protected]@gmail.com है जिसमें मेंने आपसे samsung galaxy F41 6 gb ram 128 gb स्टोरेज वाला फोन 3 नवंबर को Received किया था जिसमें प्रॉब्लम था जिसकी वजह से रिप्लेस किया गया...
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Dhruv Rana1
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Samsung galaxy f41 mobile

Website:TRUECOMRETAIL & FLIPKART

Provided with wrong tracking id. Need a valid tracking id.
First delivery date was 30oct and then 6nov. But still havent got my device. Need assistant immediately...
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Pritam Hanchinamani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery

Order id- OD[protected],
Ordered date- 29th Oct
Estimated delivery date- 10th Nov
Complaint-Order not yet packed or dispatched, delay in delivery....
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