TVS Credit Services Ltd Complaints & Reviews

I am facing unnecessary payment dedication from the bank and TVS Credit side from the starting month of EMI. I have visited the bank, showroom and TVS credit head office many times. but all are taking it for granted. I have visited TVS credit head office where i have explained the issue to Anshu mam ([protected]). she said she will resolve the issue on call but now she is not picking my calls from last four days. very bad experience from the TVS Service.

request you to please help in this matter.

Sir meri paynalty kat rahi hai aur harda office par main date form bhi submit kar diya par abhi tak koi reseault nahi mila office ke bando ne bahut pareshan kar liya hai sachin chorasiya aur pradip yadav dono mil kar bebkuf bana rahe hai abhi tak 6000 ki paynalty bhar chukka hu kuch to kijiye warna sosait ki naubat aa jayegi

Myself dr K.R RAJGURU, running my own hospital at jalna city maharashtra .i received call on date 13 th january 2021 at 11:50 am from mobile number[protected], from a girl using filthy and abscurd language while offering me loan service..this was very unresponcible behavior from employee of renowed company like tvs credit.
.waiting for promt action from higher authorities.
thanking you

I don't have any loan in tvs credit service but today 1349/- taken in my saving account ...

Dear sir/madam
My name is pardeep mishra.i had buy a bike from tvs motor company.this bike financed by tvs credit limited.but when I calculate my emi, down payment, interest rate then I observed that tvs company done many type of fraud.my agreement number is UP3043TW0052673.my registration number is UP55AE2729.my chasis number is MD626EG40K3G91508.i found that some of 20000 rupees fraud has been done by tvs credit LTD and tvs motocorp LTD.i request to you please take some strict action against these type of fraud employee of tvs company and also take some action against tvs company.so tvs cannot done any type of fraud next time.recently I approach local officer.officer name Shivam srivastava.shivam talks with me so rudely.shivam abuse me.and threatened me that he will lift up my two wheeler.he abuse me. I request to you please take some strict action.l had attached down payment receipt.as per this receipt I had pay 18500 rupees but only 14740 rupees deposit as per company details.and also not providing scheme which they agreed to pay.scheme approximate 8000 rupees.i request to you please take action against fraud employee.this complaint already sent to local head office.but local officer trying to justify itself.nobody cannot try to resolve my problem.first of all I just want, please take some strict action against Shivam srivastava who abused me and threatened me

Sir, I have taken a Cellphone on EMI (Loan id No. 300CD0094847) for which I am to pay an amount of Rs. 2587 on the 3rd (date) of every month till Aug 2021. I am maintaining sufficient amount for paying the EMI in my account no. Though there was sufficient amount in my account the company i.e. you people did not deduct the amount in time, instead, I was informed through SMS that, as[protected] was a holiday the amount will be deducted within next 2 working days. Eventhen I did not wait for those 2 days and I paid the EMI online vide reference No.[protected]IGAKEQTHF4 0n 04.01.2021. But your your company mistakenly has deducted an amount of Rs. 295 as penalty on 05.01.2021 citing the reason that Mandate Fail Charge. As there is no fault from my side, I request you to re credit the amount into my account No. at the earliest please. Thanking you C oSivakumar

I was taken tvs bike at 26th october.my loan number is TN3007TW0123157.MY first due Dec 3rd but my account dismatch signature so I advance to tell to dealer and try to complaint toll free number but no response .but I was paid due amount and fine amount .but same fine amount given for this month also (already paid January 3rd I attached to bill). Now I will get message didn't pay due amount and fine amount.I WAS PAID AT DUE DATE BUT TVS GIVE THE FINE AMOUNT EVERY MONTH AND DIDN'T PAY MESSAGE FROM TVS what can I do sir pls take my complaint sir

My name is Jagdish Rai Tvs bike Purchase cash on 14.08.2020 Sri Ganganagar was taken from the showroom TVS-B6 Modal If there was a problem in the engine of this bike, then we went to the showroom, then there was no solution to our problem nor did anyone talk to laughing
Also done an online complaint but my problem was not resolved
It has been four months since the showroom owners do not listen to us Speaking of what we can do, then Sir, tell me how will I solve my problem and who will do it

Dear sir we hope that you will solve my problem thank you

Sir kindly sedn me noc dispatch details as company person say me do what u want do we are not responsible for noc dispatch from mor e thn 7 months I try for noc otherwise me go consumer form to noc and all
Loan no- CG3015TW0038709 kindly provide noc as soon as possible contact no [protected]

Hi Team,

Myself shivalingam an existing loan customer in your services and I have cleared entire whole loan amount for one settlement but I received a recall to pay loan amount, actually I have paid to your collection executive sum of rupees 1.50.000 when I ask him regarding Noc he is saying that due to covid 90 noc is not yet ready . please confirm and advice

Your customer care executives or customer support executive whose name is mahesh who called me today at 12.45pm through [protected] this number. He behaved me like a rowdy and indecent fellow and approached me in a rude, rough manners and used vulgar words. He was not behaved like an officer. Instruct him according to this matter. This is not a proper approachment to a customer. He blackmailed to forget my loan details and Registration regarding. So him a warning to not behave like this. I have a huge respect on this TV Sundaram finance.

Hi, I am writing this in great distress that TVS credit has not been helpful since the beginning. I am wondering why I went for a loan in the first place and more importantly why did I go for a loan with TVS credit.
My Loan agreement no is KA3009TW0147798 and I had problems since the second month where the amount was not getting deducted on time from my account. Here I don't understand why you have an ECS facility when I have to make the payment online every time.
Now, though i made the payments on time, my loan is still active and has affected my CIBIL score badly in the last few months. When I checked I found that there was a balance of Rs.95 due. And the system was not allowing me to make the payment of that amount coz the min amount that needs to be paid is Rs.250
What kind of scheme is being run by TVS Credit Services Ltd? First am not even sure how the Rs95 was due and secondly am unable to make the payment of that online.
Why was i not called by TVS Credit team or informed about this in the last few months.??
So Finally i have made a payment of Rs250 . I have asked the TVS credit team to keep the extra amt with them as a tip for the extraordinary service and have requested to Please close the loan and make my loan inactive. So that my CIBIL score will improve.
VERY BAD EXPERIENCE WITH TVS CREDIT !!!

My phone # [protected] .
email ID : anil.[protected]@gmail.com

Regards,
Anil Maadam

My loan was supposed to end on 7 of dec 2020 however I paid the entire amount on 11 November and I have not received the NOC yet called customer care and they just give a run around its pathetic service and i regret being a tvs customer

Agreement no ka3009cd0166395
Praveen R
Mobile no
Email [protected]@gmail.com

EMI payment was debited from our bank account, paid from phonepe, but from tvs service not updated my EMI payment what i paid 3987.04... I not received receipt also, interest rate is raising in my credit account in issue of not paid, but I paid by phonepe at 4th November (screenshots were under this), ...we really sad about this problem in worst experience about the tvs credit services
By me enquired phonepe app customer care they, said, payment is paid and tvs credit services were not updated there system regarding this 3987.04 rs paid
So please checkout of this payment issue,

Dear sir/ madam,
I have taken a bike loan from TVs credit NBFC. After taking loan they didn't give me my loan card. After taking 2EMIs they had sent me the loan card.
But when I checked my loan card, I saw the loan amount has increased and insurance papers were missing. So I again called and emailed them regarding my loan amount and insurance copies but they said, you have no insurance that's why you will not get insurance...

Dear sir/madam I am Mohmmad Ashfak a exiting customer of TVS CREDIT SERVICES LTD. AGREEMENT no. HR3047TW0052142 from Haryana. Here is a my problem with you that September 2020 month my EMI was deduct from my account twice a month.
And after it was not adjust next month emi the october month EMI is bounce from my account and damage my cibil score and charge me 450rs for check bounce.
When I complaint about that matter. your executive misbehave with me and not clear this matter. He was not satisfied me with this issue.
Please check the details and solve this issue.otherwise I will try to get in touch with managing director of TVS CREDIT SERVICES LTD.
Thanks
Regards
Mohmmad Ashfak
Mob no [protected]

My name is Melwyn Saldanha
Loan No. MH3018TW0076715
I have been charged bounce charges for the month of September and October 2020 even after maintaining sufficient account balance for ECS deduction, on 15th Sep 2020 one of your employee called me named "YOGESH DEEPAK HAKE" he told me my check got bounced and had to transfer my EMI amount to his google pay to pay for ECS, he told me if i paid on 15th sep i will not get any additional...

I took mobile phone, bt they are registered tv to my purchase profile. And checque bounce issu also murged with this. I hv only one month emi in balance. I will pay for that only and pls resolve my problem imidietly.

Hello sir! My name is Arti verma, loan no. UP3034CD0000145. I'm complaining because my advance EMI deducted to my account from tvs finance services so this month 2 EMI's deducted to my account and I need the money in this festival time but they deducted my EMI in advance. They also charged me late fee for my second late EMI so I paid the amount directly on shop but Yet they deducted the money from my account as a advance EMI.
Please help me!

Dear Team,

I had very bad experience when i cam to know about how your agent cheated on my payment.

1. I bought two wheeler of 90k
2. I made down payment of 45k for the same. My bad i choose you guys for remaining amount for loan.
3. One of your agent misleaded me with complete false quotation without providing correct information.
4. Agent took loan for 18 months and took 3 months as down payment in my paid amount with a interest rate of whooping 21%.
5. you guys are real fraud. Agent are kept to help customer with beneficial not to mislead them.

I have learnt a lesson and never trust you tvs and never be your customer again.

Dear sir
I had a loan for an ACLloyd at bhusawal for which my Emi was ending at 7march which I was unable to pay at the time. I had never opted for marotorium but still I have been charged interest and nobody came for collection till 31August. But my last Emi was deducted on 15june itself.
Now since there is not my fault I can pay only cheque bounce charges and nothing else.
So please do consider my request and waive...

Hi sir,
I'm a your customer
My name is Pydiraju,
My loan number is AP3075A0004096

I apply the moratorium at April to August but your service did four checkbounes in September and one checkbounes in October this is not fair to your customer.
But you took EMI September and October also and you cut checkbounes also
I'm very disappointed to your service tvs credit.
Because of you only I loose my cible score and I loose the home loan process also it's very important loan to my life.

*IMPORTANT NOTE*
Last two months I went your tvs credit branch, they didn't response to my problems and they don't give any information to moratorium and checkbounes. it's very very bad your service and you lost the customers also.
If my moratorium is not applyed you should not give any information from call and message also still the present also they didn't give any information it's very very *RECKLESSNESS* to your service.
Because of this bad service I send this mail

It is not a request it is a order from your customer please retify my problem.

Dear sir,
My loan account is AS3072TW0017757 I pay all stolment.
But now I saw sume fine of rupees 668.00 for covid fine... Now I call tvs credit service daily by daily for collect the fine...
But your tvs credit service man no response to me...
Plz solve my problem...

Your politely customer...
Sonu Kumar Prasad
Chirwapatty road, tinsukia Assam
Pin no 786125
Mobile no [protected]

Hi,

This is Naveen B, I have taken TVS 2 Wheeler loan at TVS Finance and I have almost cleared 90% of my loan amount. only 1 month EMI of 3106/- is bounced last month(Sep) and a total of 3 EMI is pending including last month which is bounced.
People from the collection department have reached my friend's house for loan EMI recovery first and have later reached my place after spoiling my respect and reputation in my friend's circle.

Collection People are forcing me to pay my EMI immediately else they are threatening me that they'll take away my vehicle for 1 month EMI Pending. They have also used abusive language to my friend saying in Kannada " Loan katok yogate illa, tika muchkond loan katto first hu, jasti matadbeda..." in a rude provoking way. The collection people come to my house daily and force us to pay EMI immediately. They are not even giving any time even after saying that I need one week's time to clear my EMI.. due to COVID - 19 I lost a job and the company which I worked for didn't pay me a salary for almost 4 Months.
The collection dept people from TVS Finance are not providing their ID cards while we demanded since they are going too much beyond their limits for just 1 month EMI.

Kindly help me with this, I am not able to handle the pressure from them, since they are doing rowdyism on us and they are least bothered about the Police too, I told them I will call the police if you keep troubling us, they are saying that police can't do anything to us "call the police if you want". I have taken the picture of those people who have come to my house.

I request you to take action on TVS Finance or the Collection department for causing trouble and damaging our reputation just for a 1month EMI.

Thank you,
Naveen

Some one named arun kumar taken car loan who is unknown to me. Loan agreement no is ap3021ca0011266. I am getting messages and calls to pay emi for this loan every month since 6 months and more. I have already complained by calling to their toll free no but no use and i have been telling every person calling me regarding this. But this issue is not resolved. I don't understand how tvs credit can take contact no without verification. Request to resolve this issue

I found some problem on tvs saathi app. I talked mobile support desk mens that help me on to work saathi appa. But when i call no [protected] then one person pickup and speak rudely to me. Then i asked some errors found on apps so kindly support me. But that person not listen anything and just force me to paid emi of mobil. Then i said i am not perched mobile, i am perched bike from tvs credit. Then that person shouting.. Don't call this no....

Hi,

I am nishanth mannem working for kims hospitals as covid -19 incharge.
I have tried to do moratorium in lock down pandemic situation but it’s not done due to some issues. I already informed the same thing.

On 9th of august one of the finance persons visited my home and i informed them, will be paying the amount in two days. Today 11th of august’20 around at 1 pm finance person came to my workplace and we went to tvs office right away. I was supposed to pay the loan amount. But without any prior intimation took the keys and ceased the car. My wallet, including cards and few of my belongings are in the car itself.
In addition to the loan amount, you were charging around 15000.
In this pandemic situation we are receiving less pay scale due to which i am unable to clear the actual amount. I cannot pay the additional amount, it’s burden for me.

But this is not expected from the finance provider. Indeed you have to be supportive.

I am ready to clear the loan amount, with out any charges and i request you to take this in to consideration action. I hope this is not repeated further to any customer.

Regards,
Nishanth mannem

I had opted for morotorium for april to june of which i also have a proof and after continuous follow ups i am not able to get the thing resolved and xtra interest is being taken from me and double instalment have been taken from me and bounce are being recovered from me of the morotorium period

मोहदय

विन्रम निवेदन है कि मै रितेश वासले मेरे द्वारा sepetember 2019 मे tvs credit से tvs readeron बाइक purchase के लिए loan लिया गया था जिसकी क़िस्त march 2020 तक proper way में ली जा चुकी है परंतु covid 19 के चलते lockdown...

Dear sir/mam
My loan no. Is mh3061cd0117246
First emi with moratorium interest i was paid on time... The amount 5386 rs
Was debited in my bank account on 3rd sep 2020& on 6 sept 295+295 twice mandate fail txn charges was debited in my account
.. So i went tvs office in solapur the employees was not giving good response i tried call for this employed so many time but he doesn't reply very worst service for this tvs finance employees & my complaints also not resolved i have attached my document regarding that issue