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Udemy Complaints & Reviews

Website:Udemy

I made rs.399 payment but not recieved any course...
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Address:Pune

Sir/madam, i am tejas kulkarni and i have recently buy udemy online course and currently my course does not enroll me in the respective of the course. As i see transaction payment at your address (Times of m..) my money has been debited to your bank.
As i am not possible to reach your customer care i hearby request you to go through my problem as i am in of reciveing course enrollment or refunding the amount which has been deducted...
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S
Swethaarul
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purchase of course

I purchase course from udemy app and paid money through my phone phe account, Money is debited from my account but I didn't receive any mail regarding the course purchased.. Kindly help out. And I can't get into the course !...
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I Saloni bansal, purchase 'How to use Lighting Design to Transform your home' on 29th April 2020 of rs. 399 but not received the course...
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I purchased digital marketing course
( 12 courses in 1) for beginner on udemy one month ago.i didn't complete course classes till now.

And i didn't get any certificate..

and it is showing to pay again for that course which i purchased....
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V
Varsha Vanjani
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payment made, but course not received

I purchased a course on udemy for rs 399 of which the payment was made, but i didn't receive the course.
I have the receipt of the payment made as well.
My bank account summary shows that the amount was debited from my account, but i haven't received the course.
This is the link of the course that i purchased.
https://www.udemy.com/course/microsoft-excel-2013-from-beginner-to-advanced-and-beyond/

Kindly...
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B
Bhuwanesh Nainwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money deducted but didn't get the course

Sir/Madam,
I purchased a course of ethical hacking in udemy app on 9 April, 2020 through SBI net banking of 399 rs but I didn't get the course and money had been deducted from my account. It's been more than three days now since transaction occured.
I am attaching transaction history, kindly help me to get refund....
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S
Sagarpattasi
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missing course

I have made a payment using my internet banking . Although money got deducted didn't recieve my course....
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K
Khushhoney
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transaction failure

Address:Near bharat gas sector 20 plot no. 78, Mumbai City, Maharashtra, 410210

Honey mehta
Payment date: 19th march
Honey. [protected]@gmail.com
I made a payment of rs. 1299 for mechanic engineering and electrical engineering explained
Savree 3d.
I did not get any confirmation mail from their side, neither did i get access to the course.
I made an online net banking payment to times of money ltd. And the amount has been debited from my account....
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sanjit kumar pradhan
from Powai, Maharashtra
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ssc eacademy ansys workbench

Sir i enrolled the coarse in udemy ansys workbench ssc eacadmy taken my 399 rupees through net banking sbi my request you to refund my money as soon as possible with my sbi reference id[protected]ga11vdwj7) is my humble request to refund my money dt 20 march 2020 not given comformation about coarse enrolled and 399 is deduted in my account sbi dhanupali. Name sanjit kumar pradhan, age 25...
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I purchased a course from udemy using kotak mahindra bank debit card but when i entered the otp the transaction failed. Amount got deducted from my account but the course was not purchased.
Since i urgently needed the course i purchased it again using paypal and this time it went through. So i would very much like a refund.
Ref id :[protected]
Date and time : - 18 march 2020 8:22 pm...
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P
Palashbajpai
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bought a course but not received it

I have bought a udemy course - react native +hooks. My money deducted but i haven't received my course

It cost me 379 as 20 offer was awarded by google play store.

I have attached my proof.
Want my money back asap

Course by stephen grinder

Please return the money asap. I already bought this course so just want to get my money returned don't get it bought again....
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H
hariniprava
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amount deduction.

Today i tried to buy a web development online course on udemy. I paid the amount of rs.432 through debit card, the payment was successfully transferred and the amount was deducted from my icici bank account, but i did not receive the course from udemy. I don't know what is the problem happened, i request to you please refund deducted amount to my bank account shortly....
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Address:560037

I did a transaction on 17/03/2020 in udemy to purchase a course but money deducted from my icici bank but didn't get course. 1st time i didn't get any message that money deducted so i did it again and both times money was deducted but course didn't get added.

Below i have attached a transaction screenshot and what page showed after i made payment.
Please help to get the course or refund my money....
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N
Nanthagopal nanthu
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amount deducted but course not received

Yesterday i tried to bought a web development online course on udemy.. I paid the amount of rs. 399 through internet banking, the payment was successfully transferred and amount was deducted from my sbi bank account, but i did not receive the course from udemy.. I don't know what is the problem happened, i request to you please refund deducted amount to my bank account shortly.....
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S
Suraj k_
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction error

Address:West Delhi India 110041, 110041
Website:www.udemy.com

I bought a online course at udemy.com on 16th march 2020 at 03:53 pm. The course link is https://www.udemy.com/course/datastructurescncpp/. I paid Rs 444 through my debit card which got deducted from my bank account but I got no confirmation email or receipt from udemy and course is not showing up on my udemy account and is still asking me to buy the same course. the company has no direct customer support or a helpline to resolve the issue....
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Address:Ghaziabad, Uttar Pradesh, 201001
Website:www.udemy.com

Respected sir/ ma'am, i tried to purchase a course the purchase with my debit card interrupted but money has been deducted from my bank account. Please refund my money back. They redirected to payubiz my money has been deducted please solve this issue and return my money. Total amount deducted for transactions is 455. There is no site for help i tried to contact them but no results. My account was of canara bank...
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Address:HNO. 603, Kundan Nagar Teacher Colony, Ajmer, Rajasthan, 305001
Website:www.udemy.com

Respected sir/ ma'am, i tried to purchase a course named machine learning a-z™: hands-on python & r in data science the purchase was interrupted but money has been deducted from my bank account. Please refund my money back. They redirected to payubiz my money has been deducted twice please solve this issue and return my money. Total amount deducted for two transactions is 432+432. There is no site for help i tried to contact them but no...
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Address:SUUKI BLOCK, VIT UNIVERSITY, Vellore, Tamil Nadu, 632014
Website:udemy

I paid for a course on udemy for 800. The amont got debited from my account but it showed a "cannot load this page" after giving the otp. I cannot see the course on the site and the transaction failed. How do i get the oney back?
I made the payment though my indian bank debit card. This was done on march 11, 2020 around 10:30 am. I am a student and i want a return as soon as possible...
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S
Surya bindas
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money debited but transaction failed

Website:www.udemy.com

I have tried to purchase a course on udemy and paid via sbi net banking. The amount got debited but the transaction has failed. There isn't any receipt about transaction failure or success. Please kindly process my refund of the failure transaction.

The transaction details are: inb txn of rs.699 to times of money limited.
Ref: igaibdzwm7
Made on :08feb20, 12:23pm...
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M
Mbhuwaniya
from Samastipur, Bihar
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course is not coming

I have done payment for the course the complete web development bootcamp course on udemy. The payment is successful and money ₹500 is debited frim my account but the course is not active yet.
Udemy support is saying they have not received any payment it is with you. So kindly either priceed the payment so that i can get my course or please refund it back....
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J
jhanvimittal00
from Kaithal, Haryana
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udemy I purchased a course but it was not added to my course

Address:1634,URBAN ESTATE-2, Hisar, Haryana, 125005
Website:TIMESOFMONEY

Date :25/12/2019
I purchased a course on udemy android app. Course name is (The complete 2020 web development bootcamp). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.

This is the link of the course that i joined :
https://www.udemy.com/course/the-complete-web-development-bootcamp/...
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M
mahajanpuja
from Delhi, Delhi
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how to develop an awesome memory by david

Hi
I did a transaction to purchase a course from udemy. My money has been deducted but i didnt receive get the course in my mailbox (In udemy).
The course name is "how to develop an awesome memory by david" rs 420 got deducted i got msgs on my email id and on my phone also. Pls refund my money. Thanks. My email id is [protected]@gmail.com

Thanks....
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J
jhanvimittal00
from Kaithal, Haryana
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timesofmoney payment deducted but purchase unsuccessful refund my money

Address:1634,URBAN ESTATE-2, Hisar, Haryana, 125005
Website:TIMESOFMONEY

I did a transaction through union bank net banking of rs 399 with reference id [protected] on [protected], on udemy for purchase of course money got deducted but my purchase for the course was unsuccessful.

Beneficiary nickname - timesofmoney
Beneficiary account no - [protected]
Reference id[protected]

Kindly resolve the issue and refund my money....
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P
Padmanava Rout
from Bhubaneshwar, Odisha
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the ultimate dark web, anonymity, privacy & security course not getting

Address:Saheed nagar, 751007
Website:udemy

I bought this course the ultimate dark web, anonymity, privacy & security course, after payment i am not getting confirmation message and even not getting video
Date : 14.10.2019
Type : intenet banking
I got confirmation from bank : unionbank
Ibibo web pvt ltd reference id :[protected]
Please provides me video for the course course the ultimate dark web, anonymity, privacy & security course....
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Lakhyajit007
from Imphal, Manipur
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bought 540 course on udemy

Address:Sivasagar, Assam
Website:www.udemy.com

I have bought a course twice of ₹ 540 on udemy and even the transaction is done, it says that there is an error. I had high hopes of learning through this app. So i decided to buy an online course. But after this issue i have lost faith. This happened twice. There is no way of refund either. Kindly look into this issue and give me my money back as soon as possible....
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A
Atharav1306
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I purchased a course but it was not added to my course

Website:www.udemy.com

Date :17/09/2019
I purchased a course on udemy android app. Course name is (Complete python bootcamp: go from zero to hero in python 3). The money was debited from my account. But the course was not added to my account. Whether the money was received by you? Please provide me the course or refund my money.

Transaction id: axi11d9458f32d04e83a4b7bdba7eb7a61f

This is the link of the course that i joined...
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J
Jyotisinha23
from Bengaluru, Karnataka
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courses

Date: June 11, 2019
Order #: DP-666D4B7059334F676D4B5743

I purchased 4 courses for Rs 400 but Rs 1946 was debited from account (although receipt is Rs 400).I have supporting transaction details by bank:
Transaction remark: MIN/UDEMY ONLI/[protected]/822786
But they are not solving the issue and asking for more details .
Don't you have logs at your end, they are asking for more bank details which...
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Sangeeth Rajan
from Mumbai, Maharashtra
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I purchased a course but that was not added to my courses

Address:Chennai, Tamil Nadu

I am sangeeth rajan s, on 5th june i purchased a course on udemy android app. The money was debited from my account. But the course was not added to my account. Whether the money was received by you? If the transaction was failed please initiate refund. I paid rs.565 (Inr)

My payment ref no.: [protected]igaghgdpf0transfer

Description : to transfer - inb times of money limited-...
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Thank you for using State Bank Internet Banking. Reference No. for transaction of Rs. 800.0 from A/c ending 5075 to Times of Money Limited on 28-Mar-19 at 15:03 is IGAFTKUTT3.If not done by you, forward this SMS from mobile number registered with SBI to [protected] to block your INB credentials. You may also call[protected]. Download YONO @ www.yonosbi.com
Transaction was not completed successfully but money is deducted from my account...
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