Uts Complaints & Reviews

The money was deducted from my account but the wallet balance is still not showing anything...pls refund my money or put it in my wallet

I have recharged my UTS R-wallet with Rs.100on 27th April 2022 but till date its not added in my R-wallet. Money deducted from my account but wallet is not recharged. Please look into this ASAP and at least recharge my wallet or refund my money.

I am recharge UTS r-wallet through paytm getway, my amount was debited from my bank account but wallet not recharge right now, so, please help me out.

I have recharged my UTS R-wallet with Rs.200 on 28th Jan 2022 but till date its not added in my R-wallet. Money deducted from my account but wallet is not recharged. Please look into this ASAP and at least recharge my wallet or refund my money.

USERID:-[protected]...

While booking quarterly season ticket, Rs 1361.62 was deducted from my account but season ticket was not generated and not even reflecting in transaction history and its not showing in booked ticket as well.
User ID: [protected]
Transaction date: 10.02.2022
Time: 11:40:51
Transaction id:[protected]
Please look into it & refund my money at the earliest....

HI this is Goutam Rajbhar. My user id is [protected]. I was issuing my monthly card today from konnagar to chandangar. .
And Rs 99.50 got debited from my account. . And there was error message shown over there and said Transaction failed

Please see these matter and refund my amount asap

Debited from my bank account but not credited to UTS Wallet

I recharged R Wallet on 19/11/2021 through internet banking Sbi. Txn referrence number [protected]BJ2051544
Amount deducted from bank account in SBI but not credited to my R Wallet. My phone number connected with UTS is [protected]

Please help.

Money deducted from account but not credit in UTS R-Wallet.
Date: 06.07.2021...

After wallet at UTS balance is not showing in tbe wallet.
Pls refund my money.

I recharged Wallet o[censored]TS with Rs.200 on 08/02/2020. In lockdown period I never buy any ticket. But before lockdown period I don't remember if I bought any tickets. Now after a long time when I open the UTS app there shown only Rs.10/- in wallet. I want the transaction history in full details.

Dear Sir,

I have closed my UTS mobile wallet in the year of 2014 or 2015 from Bandel Station & get back my wallet balance amount.
But, Now I need to Re-open my UTS mobile wallet to access mobile ticketing.
I visited many times to Bandel Station and Howrah Station for Re-open UTS surrendered wallet. Because, I have not change my old mobile number till now. But, ticket booking officer told me that it is not possible to Re-open. You can get new mobile number and install the UTS mobile app.
But, It is not possible for me. Because my mobile use for home & office purpose.
Pls. Help...
Regards,
Khokan Debnath
Mobile no-[protected]

My name is K KRANTI KISHOR. I decided to take train tickets through IRCTC UTS APP.But my R-wallet had not enough money.So I tried to credit amount in it through paytm with my bank account number.But the Amount was not credited which is sent through paytm.I phoned paytm customer care and they said the amount has been sent by them checking their details. My amount of 200 rupees debited from my bank account but not credited in R WALLET. My UPI Reference ID[protected] done on[protected] at 12.46 pm.Please see that my amount should be returned to me into my R-WALLET.

I wanted to renew my mst ticket from uts app i proceeded for the same from sbi net banking it showed successful but when i checked in uts account the balance was not received. I also checked my sbi account the amount has been dedicated from sbi account. Now the issue remains the same. Pls help me to get the problem resolved. 510.62 rupees has been deducted.

Through uts i wanted to book mst ticket from raipur to rajnandgaon. I proceeded to recharge my uts account using net banking, the amount deducted from my bank account but not came in my uts account. I still dont know where my 510.62rs gone. Now i dont know where to complain because bank says it has been genuinely deducted from bank account. It is problem o[censored]ts

I was recharging my r wallet through google pay, the amount 400 rupees has been deducted from my account but the r wallet is not recharged.

The r wallet has not been recharged the current balance in uts shows 85 rupees which was before this recharge

. I want my refund as soon as possible.

Uts id [protected]
Upi transaction id[protected]
[protected]@paytm

Hi

My registered mobile number [protected] is giving error to login with my registered handset. But i have not changed my handset there is some problem in your database.

Due to this i was also charged penalty by tc as tc was were rude, abusive and harsh and not willing to listen anything.

Attached is my pancard and penalty receipt and uts app error screenshot.

Please help

Regards
Sangachhaya sadawarte
[protected]
Show quoted text

Hi,
I have a made a payment for quarterly pass from borivali to andheri in[protected] in uts app through debit card, the amount rs 368 got deducted however my ticket was not booked, request you to look into this matter as soon as possible as i am facing difficulty in reaching to the uts customer care service. I am adding some other info in attachment
Thank you

Dear Team,
I received an update from paytm
Request you help to credit the amount to my UTS WALLET urgently.

I recharged my UTS WALLET WITH 100 RS. (7dec2019) unfortunately this amount has not yet been credited to my UTS WALLET.

Will you please urgently look into this.
Thanks in advance
Ganesh Agarwalla
UTS account ; [protected]

Attachment of bank transaction & UTS WALLET transaction status shared below.

I'm surojit nag, my uts user id is [protected]. Today i was trying to buy ticket from uts app three times & one time recharge my r-wallet. But my money was deducted but no tickets were given.1st i was trying at 10:52 a. M, 2nd i was trying at 10:54 a. M, 3rd i was trying to recharge my r-wallet at 11:02 a. M, 4th trying at 1:52 p. M. All others information is given in the form screenshots. Kindly take a step.

I have booked a monthly seasonal ticket through uts platform in chennai suburban local train from ptms to guindy on 02 october 2019. I have paid the requisite amount of rs 184/- (Rs one hundred eighty four only) to indian railway through my canara bank account vide transaction no[protected] dated 02/10/19. However the monthly seasonal ticket was not generated through uts. Kindly reimburse the amount immediately. Thanks

Dear UTS,
I have took season ticket for superfast train for 1 month which costs 750 INR from RPAR to UMB ambala
When i went to traveller TT and railway staff said it is not valid for super fast trains.
If it is not valid then why there is option for superfast, it is totally unuseable for me i am travelling with reserved ticket .
I want cancellation of this ticket and want my money refund back..

Hi,
I have a uts account, longing id is[protected], today i recharge my monthly ticket, balance deduction from bank account but monthly ticket not renewed.
My deducted amount is 184.07. How i travel without railway ticket?
Please refund security money or renewed my monthly ticket asap.
Name - samir bepari
Contact no:- [protected]
Ticket :- sealdah to ghutiari sharif.
Please find the attach file of last traction details

Dear Team,
I received an update from Amazon side..
Request you help to credit the amount to my UTS WALLET urgently.

I recharged my UTS WALLET WITH 500 RS. Today (10 Jun2019) unfortunately this amount has not yet been credited to my UTS WALLET.

Will you please urgently look into this.
Thanks in advance
Ashim Baul
UTS account ; [protected]

Attachment of bank transaction & UTS WALLET transaction status shared below.

Ashim Baul

Dear Sir/Madam,

I have renewed my monthly pass on 3rd April 2019 my money was deducted two times the first transaction was failed and was told me that money will be refunded in seven working days still I have not received my amount back in my account its been more than ten days.

What type of services are been provided by the Indian Railway

As the helpline, no which is provided never works or always been busy

Calls do not get connected any time worst app I have ever used.

Sir,
I tried book season pass ticket ( one month) through UTS app from sonipat-snp to okhla on dated 5-3-2019 and amount of Rs. 270/- is deducted from my account but season ticket is not issued.
please resolve or refund my money at earliest.
details are as follow.
My registered mobile no. [protected]
Transaction Date 5/3/2019 time 7:56:23
Amount Rs. 270
Transaction Id[protected]
irctc...

I booked a ticket from Bally to howrah junction on 11 Feb 2019 at 4.03 pm but unfortunately my payment of RS 5 was sucessful but I don't know why the ticket had not booked or not showing I don't understand the matter so I have to take another ticket offline from the ticket counter so kindly I want my money payment of rupee 5 to be refund and need to know what was the problem with the payment..
UPI Ref:[protected].
Payed via paytm bank upi

Sir,
I used my debit card for recharging rs.200/- in r wallet o[censored]ts mobile app (Under irctc). But at first attempt money is not credited to my r wallet. So, i had to recharge again. Later bank statement shows money debited once but recharge not done yet. Money debitted from bank account once but it is not credited in r wallet for one transaction. Uts app registed mobile number [protected].
Kindly do the needful.
Thanking you.
Yours faithfully

Protim pal
Uts mobile number - [protected]

On october 3rd i tried to book a season ticket on that app. But due to some technical issues, the payment went through but the ticket still didn't get booked. I contacted them and they told me payment will be refunded in 15 days. After 15 days it still was not refunded, and i sent them an email informing the same. They said they escalated the issue to their higher-ups. However it's been 25 days now and no response. They won't respond back to my email.

Dear sir, i was trying to renew my quarterly train ticket using uts mobile app on 06/03/2018. I paid rs.497.5 to vpa [protected]@icici from my pnb account via upi system, phonepe. Transaction was successful but unfortunately my ticket booking was not confirmed. I raised the issue to phonepe. They asked me to wait till 13/03/2017. Today phonepe resolved my issue and informed me that the amount rs.497.5 was successfully transferred to the above mentioned vpa.in support of my claim i'm attaching here some screen shots. Please help me. My quarterly train ticket is expiring today. With regards
Goutam kumar mistry, uts registered mobile no. [protected]