Uts Complaints & Reviews

On october 3rd i tried to book a season ticket on that app. But due to some technical issues, the payment went through but the ticket still didn't get booked. I contacted them and they told me payment will be refunded in 15 days. After 15 days it still was not refunded, and i sent them an email informing the same. They said they escalated the issue to their higher-ups. However it's been 25 days now and no response. They won't respond back to my email.

Dear sir, i was trying to renew my quarterly train ticket using uts mobile app on 06/03/2018. I paid rs.497.5 to vpa [protected]@icici from my pnb account via upi system, phonepe. Transaction was successful but unfortunately my ticket booking was not confirmed. I raised the issue to phonepe. They asked me to wait till 13/03/2017. Today phonepe resolved my issue and informed me that the amount rs.497.5 was successfully transferred to the above mentioned vpa.in support of my claim i'm attaching here some screen shots. Please help me. My quarterly train ticket is expiring today. With regards
Goutam kumar mistry, uts registered mobile no. [protected]