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Vodafone Idea Complaints & Reviews

N
ninad bhosale
Sep 22, 2021
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Deactivating my SIM without warning

I lost my job as no one was able to contact me for 24hrs. It was because Vodafone idea services decided to deactivated my SIM without any previous warning( through SMS/call/e mail/whatsapp) whatsoever. It took me 4-5hrs just to realise what caused this. When I approached nearest customer care center they also took time to detect the issue...which it turns out was that my SIM was completely deactivated. As I have no other SIM and no way to...
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R
from Surat, Gujarat
Sep 19, 2021
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Charges levied after ported out of the network

Dear Sir/Madam

This is in regard to my phone no. [protected] (complaint no.[protected] for which I have been charged 1317/- after porting out of the network whereas my plan was of monthly rental 299/- only. When asked for the charges to the customer care they are saying they have charged for prime video subscription without my consent. They themselves have admitted on mail that the prime video subscription was deactivated...
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M
mitalikhandelwal
Aug 30, 2021
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Customer care and network issue

Facing so many problems
1. no assistance on app
2. unable to get otp from app and customer care not listening
3. network issue from last 2 weeks and they dont care to resolve this...
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N
nikhilharidas85
Aug 19, 2021
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Unable to send port message

Address:Vodafone Idea Limited (formerly Idea Cellular Limited), An Aditya Birla Group & Vodafone partnership, Birla Centurion, 10th Floor, Plot No. 794, B W
Website:www.myvi.in

I tried several times to send a port message to 1900. it gets failed every time. can you please help me to resolve the issue...
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N
narayanan.mv
Aug 18, 2021
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Rs 49 deducted without my knowledge

Address:Chennai

August 18, 2021

U R G E N T

Dear Sir:

With reference to my mobile number [protected], please note that I received SMS from Vodafone stating:

August 18, 2021, 11:53 A.M.

Thank you for choosing to access mydelights powered deal, you have been charged Rs. 49. Your balance is Rs. 16.75.

Please note that I am not even aware what this means and I suddenly saw...
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I had ported my Vi number to another service and paid my all dues before porting of number. Further, I had receiving calls from customer care executives first from Vi (8-9 calls) and then from executives claiming to the subscriber i had ported to send STOP message to 1900 so that my existing Vi services can be stopped. I had also raised the issue with Vi customer care through email that fake calls are being received from Vi, the matter was...
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Address:Bangalore

Hello Sir/Madam,

As recomended by VI team, my SIM card (+91 [protected]) was delivered to Bangalore through my friend from Saudi Arabia last week for porting to Airtel. Unfortunately SIM got lost somewhere and wanted to apply for a duplicate or suspend services for at least a year's time.

My wife, currently staying in Bangalore and my cousins have visited at least 10 times to HSR Layout and Yelenka New...
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P
Prak80670
Jul 17, 2021
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Postpaid billing

For incoming calls that been missed or rejected or blocked, Vodafoneidea has been charging them for usage. Inspite of showing them screenshots from my phone call log, clearly showing the numbers, date and time, which were missed or rejected or blocked calls, they keep sending reminders to pay the bill. Appellate officers show scant regards to my multiple emails.....
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S
saurabhmishra12345
Jul 17, 2021
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Bad Network in my Area.

Address:Birla Centurion, 10th Floor, Plot no.794, B Wing, Pandurang Budhkar Marg, Worli, Mumbai - 400 030 India
Website:www.vodafoneidea.com

After Three times complaining about slow internet speed and inconsistent network company is irresponsible about their service they are not resolving problem of network...
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J
Jayashree_v
Jul 6, 2021
Jul 8, 2021
This thread was updated on Jul 8, 2021
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Vodafone Idea - service not subscribed

Unnecessary deduction of a service I have not subscribed to. This isn’t the first time. I haven’t downloaded any app. I haven’t done anything apart from recharging my mobile on the Vi app. It looks like they were waiting for me to recharge so that they can deduct....
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C
COLORADO
from Mumbai, Maharashtra
Jun 27, 2021
Oct 1, 2021
This thread was updated on Oct 1, 2021
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Worst, cheating, lying, fake, fraud, disgusting and shameless vodafoneidea.

Address:Mumbai
Website:vodafoneidea.in

WORST, CHEATING, LYING, FAKE, FRAUD, HORRIBLE, DISGUSTING AND SHAMELESS vodafoneidea.

This is to inform and raise a complaint against the SILLY STUPID GREEDY agents of vodafoneidea for unnecessarily removing my number from full DND services and why was it so?

You SILLY STUPID GREEDY vodafoneidea has no right to give my numbers to any TELEMARKETERS AND GREEDY estate agents of lodha and godrej for UNNECESSARILY...
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N
NeethuRiyadh
Jun 25, 2021
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Detecting the balance from the VI account

Website:www.myvi.in

Hi sir,
I am Neethu(Mobile Number +91 [protected]), currently residing in Saudi Arabia.I am having VI connection(earlier its IDEA) from India with a connection period of more than 10 years.Since i have used this number for all my official purpose in India .I am manning this account my paying the minimum amount in the form of rent(Rs 49 pack) like all other gulf people used to do. Now a days i came to know that unknowingly my amount...
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V
Vaishnavi Amar Kulkarni
Jun 8, 2021
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Amount debited but service not provided

I had done recharge of rs 399 on vi sim. I paid my amount through Google pay amount was debited and also shows transaction successful on my transaction history in Google pay but recharge is not done on my phone and plan is not activated. I tried to contact and complain vi about my problem by call wats app and through vi app but no proper response. Please look into my problem and do my rechargeable or refund the money back...
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K
Kinshu Sharma
from Noida, Uttar Pradesh
Jun 4, 2021
Oct 22, 2021
This thread was updated on Oct 22, 2021
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Unauthorised bill charges: charged 1680rs saying that called 51717

Website:www.myvi.in

From last two months i have been charged rs1680 saying that my father called to special number 51717 and talked around 60 mins and more. First of all, with other telecom subscriber 51717 is invalid number by mistake also no one can dial 51717. Talking for 60 mins is not at all possible. My father is a priest in temple. He don't even know how to operate cellphone. He is using keypad mobile. He can't even call someone he know only...
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R
rudresh043
Jun 1, 2021
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SIM deactivated-9795113573

Address:1466/1550, Ratanpur Colony, Panki, Kanpur-208020

Hi There,
I wish to complain about the Idea SIM card number [protected]. which was closed and deactivated before the actual validity expiration.
The SIM was supposed to have validity till June 2021 for incoming call, but it was closed and deactivated in the month of April 2021. When we have tried calling customer care and visited to Idea store, they are telling that the year of birth is not matching in the KYC attached with...
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M
MahenderN
from Mumbai, Maharashtra
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4G data recharged 599 rs but 2 G speed also not coming also

Address:Jeedimetla, Hyderabad 500055

Dear sir,
I recharged my mobile with 599 rupees 4 G data plan for 84 days including unlimited calling, but the network provider is failed do provide 4 G speed it's not getting at least 2 G speed, Hence I request please cancel their license if they unable to provide the same, because so many people facing same problem, there is so much hard work behind every rupee earned by poor people in India, but these corporate people like Vodafone...
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Without activating caller tune from my side
Vodafone idea set caller tune automatically,
Suddenly I got message that "Hi! We have received & are processing your request for service Callertune Selection. Just sit back & relax, you will receive a confirmation within 2 hours".
They charged me Rs 33/-
This is second time happened for me
They are cheaters...
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Some sms message was received by me on 21st March saying Thank you for choosing to access FUN PORTAL, You have been charged Rs 22. Your balance is Rs 60. I have not chosen or opted for any application or portal. This is a fraud being engineered by the company....
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B
Bhaskar reddy Tarpol
from Lal Bahadur Nagar, Telangana
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Signal issue

Address:vanasthalipuram

Hi guys
many times i gave complaint regarding signal issue
complaint was noted but issue not resolved.
but i will get a call regarding issue resolved and problem continues
please check my complaint list once and how many time i requested for port and stayed in idea.
[protected]...
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J
Jennifer Ray
from Sultānpur, Uttar Pradesh
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Unable to send sms to 1900

Dear Sir,
iam not satisfy with your Internet Network
Coverage n Data Packs...Hence, i thought to move to Airtel...then i have started
to send SMS to 1900 for Porting...
but, iam not able to send only for 1900... "message Could not sent" is showing...tried 10 time...
by speking to Custmer care for solution...they keep giving non sense / irrilavent solutions: -
THIS IS MY MOBILE NUMBER [protected].br...
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A
ashish_ash07
from Delhi, Delhi
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Urgent- need action>> Fake call balance deduction

Address:Pune
Website:www.vodafoneidea.com

Hi Team,

Must say your company or employs is doing a fraud here and i am pissed of with this. i have tried reaching out to Customer care for 4 times and spend multiple hours and it is waste of time, all i got is new complaint numbers

VI has deducted 199 rs from by balance on 28th Feb 2021 claiming that i while being in UK picked a call from india at 02:13 PM IST from number +9196079** and duration of call is...
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A
aniljaiswal2207
from Mumbai, Maharashtra
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Not getting proper service after reminder

I am getting full signal of 4g but its speed is like slower than 2g.even are unable to hear call proper, there is always a call drop in between. we are same issue from last 2 year but we helpless after lodging sevelar complaints.There are 4 connection of Vodafone Idea in my house, same issue is going on to every one. we are feed up with after lodging compliant with every one phone, but they are least both to solve the issue. They always tell...
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I ported my airtel number to vodafone and i came into roaming. Now when i call 59059 it aaya that number is incorrect. I have tried customer care multiple times but they don't provide any solution.
I am in trouble as it is my primary number that is used in banking. Please suggest any solution.

I visted vi store in kerala and taminadu . they gave a different sim and that did not resolve the issue.
Karnataka has...
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A
AASHUTOSH SONI
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Refund for failed transaction

I did a recharge on an idea number using myidea app and amazon upi method to make the payment.
The transaction failed but the amount deducted.
I communicated with Vodafone Idea customer care team on phone as well as in e-mails. They always ask to wait for more working days.
It's been more than 25 days to the recharge....
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Address:Vodafone-Idea Retail outlet, F-26 Plot no 18, Sec 7, Rohini (near Ayodhya chowk, Maharaja Aggarsen Road) Delhi
Website:www.myvi.in

One of my prepaid connections [protected] which is required to be upgraded as per Vodafone-Idea recommendation from 3G sim to 4G sim, VI services were found to be greatly disappointing with the type of services and information rendered.

On request of service provider, we visited the outlet in Sector - 7, near Ayodhya Chowk local bus stand, Rohini, Delhi to upgade 3G Sim to 4G sim Dt. 15/02/2021. I am most annoyed that your...
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M
Meenakshi Ananth
from Malkajgiri, Telangana
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Unauthorised charges collected frequently by vodafone

Name of Complainant :Meenakshi
Date of Complaint :January 16 2021
Name(s) of companies complained against : vodafone idea
Category of complaint : [protected]

Rs 20 has deducted for activation vz vicms songs which I didn’t even activated and heard about it.How could vi charge from consumer when vas is blocked.such charges were collected earlier also by vi.Hence take necessary action in this matter.br...
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D
Dilragh
from Mumbai, Maharashtra
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Mobile data service very erratic

Today morning for more than 3 hours I did not have incoming or outgoing service on my mobile.

I was told by my friends who tried to call me that the call got directed to some other people, one of them a lady who keep complaining that my calls are going to her and she is gong to complain to police.

This is absolutely unacceptable. Every time I try to port out they give me assurances that things will improve. But...
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K
komal zagade
from Powai, Maharashtra
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Money deducted but recharge not done

I made reachrage of 199 for 24 days to Idea no..My money got deducted from the bank but recharge is not done....
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P
Paduri Padmaja
from Hyderabad, Telangana
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My idea prepaid got disconnected without any prior intimation

Address:Nagole ,Hyderabad

I would like to bring to your notice, that my idea prepaid sim [protected] got disconnected without any prior intimation .

After submitting relevant documents ie id proof and passport size photo on 16.01.2020, still my idea sim not reactivated.

Being physically challenged understand my agony and arrange for reactivation immediately.

Thanking in anticipation ....
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S
sun695
from Delhi, Delhi
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customer care, appellate and ceo office

Customer care employees misbehave with us and insult us.All 3, that is customer care, appellate and CEO office does not answer emails. 99% call back promises are false and the 1% call backs we receive too, are from very junior levels which cannot resolve the problem. They lie to us and misbehave/insult us.
I am asking for a call back from CEO office for a very long time, but i haven't received any. Once sana maam from CEO office called,...
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