Xmate Complaints & Reviews

Bought Xmate Headphones from Amazon on 6th Aug'20. 0n 27th Aug the headphones stopped working. I raised the first complaint on 28th Aug with Ticket ID-#PT274530. After this there was no response . With rigorous followups through mails, atlast they wrote to me on 11th Sep asking to return the faulty piece to their Hyderabad address by courier with the invoice. I have couriered the same on 21st Sep by DTDC and promptly communicated to them...

The xmate bluetooth headset is not working properly in the power capacity.. So i want to say you that take return your product... So please come takereturn your product... It's charge comes only one hour..& you have given that it was capacity of 6 hours..& 180 hours standby capacity.. But it was fake.. It comes not more than 1 hour..& this product part flucked/broken.....