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COMPLAINTS

Yesbank Complaints & Reviews

V
vaibhavsnp
Nov 8, 2022
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Debit Card

We have been issued a new debit card, but when we are making a transaction using Debit card

the OTP is going to the old number(+91 [protected]) which we changed in the past .
new no : [protected]

So the OTP should come to new no but its going to old no as above .

this is being re iterated to bank multiple times, but they don't want to respond from last two weeks since we received the card...
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K
K Rathinavel
from Tiruchirappalli, Tamil Nadu
Aug 20, 2022
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Unauthorized transaction

Dear sir/madam,

I have received CPP card protection plan today (20.08.2022). Amount also debited from yes bank credit card. I have not requested or given consent to activate this plan.

Hence i request you to refund my amount

Membership no.: IAE952727,
Premium Rs. 1749
validity starts from 12.08.2022

as per your policy please cancel it immediately.

Regards'br...
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N
nvkarma
from Mumbai, Maharashtra
Aug 23, 2021
Sep 8, 2021
This thread was updated on Sep 8, 2021
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Mis behaving / defaming by recovery agent

From last 1 month, recovery agent of Yesbank Credit Card are Mis-behaving with me and my family. and defaming acts are being performed by recovery agents of Yes Bank - Mr. Rahul...
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M
manjunath praghna
from Mumbai, Maharashtra
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Credit card collection department

This is Manjunatha and I am using Yesbank credit card, and the card number is [protected].
This month I made a delay in making a yesbank credit card payment, the reason is I lost my job but when the Yesbank collection executive called me I told them I am going to make the minimum due amount 26th march evening and they agreed.
but within one hour of my conversation 2 executives went to my village and discussed all unwanted...
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Website:www.yesbank.in

I HAVEN'T APPLIED FOR A MORATORIUM and yet I received an email for a revised Repayment Schedule.

My account is set for an auto deduct every month and when you guys didn't deduct the EMI, I have personally followed up with Rohit to get the payment/ EMI deducted.

I don't know how your system is not updated with the payments that you guys have taken for the months of April, May, June and July.

This...
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M
M vinodh kumar
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Refund amount was not settled

Website:[email protected]

Hi this is m vinodh kumar i got refund from amazon on[protected] but upto today it was not settled in my account from yesbank refund refference no is :- t47051 provided by amazon bank was not responding properly kindly check and clear my issue...
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B
Bindal Jwellers
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Bad behaviour of bank staff

Sir in the evening i visited my yes bank branch to update my rmn with my credit card but bank officials acted in a bad way. Please help. I am in very frustration against that staff. Can it be upgraded online please help me out in this issue to upgrade my account online asap? I don't want to see that bank staff again....
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G
Gemprints
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ecs return charges

Dear sir

I have opted for rbi emi moratirum of emi for my loans
But banks has send ecs for clearance because of no balance they charged charges for the same.

Is it correct please clarify if not how can i get back charged money back.

I have account in icici bank i am attaching a statement for your reference
[protected] [protected] [protected] [protected] 20200413...
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A
azhar@567
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credit card settlement issue

Address:Yesbank , Airport road opp to Total mall Bangalore 560017, Bangalore, Karnataka
Website:Yesbank.com

Hi, i had my credit card with yesbank were i had 5 months due amount pending in the month of october the collection executive had visted my house to collect the cash i informed him to change it to emi he told me that he will change it to 3 emi 1st emi i have paid cash of 9570/.. And 2nd &3rd emi i have paid 20094/.. Later im receiving mails from bank stating that my card is in blocked status and due amount is pending and the collection executive...
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V
Vineet3105
from Chennai, Tamil Nadu
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personal loan soa

Address:781005

I have closed my personal loan numbered pln[protected] on 18/09/2019 and i am now asking for statement of accounts for the same. Its been 7 days and i am not getting it they are just telling me that it will another 2 days whenever i am calling them up.
I want the statement as i am applying for loan in other bank and they need the soa showing the cheque clearance and loan closure.
Its like ridiculous as they are saying it will...
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Address:Gandhinagar, Gujarat
Website:www.yesbank.co.in

1. 22th Jan at 5.0am imps transaction money debited from yes but still after 3 day not credited in benificary ac also not credited back to yes bank account.
2. Complain done by 3-mail on 22th morning after 1 hour= no reply
3. 22th call to customer care 3 times in the day= no technical answer, reply only sorry, wait. No positive response. Not answer why happened, when come, what to do.
4.22th senior executive customer...
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H
hariharanmunganda
from Mumbai, Maharashtra
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about change of address for claiming my credit card redeem points

Address:Mumbai City, Maharashtra, 400018
Website:yes bank retail login

Sir, i am Dr.munganda r s hariharan, doctor from asian hospital 21c sector faridabad holding yesbank account number [protected] and IFSC NO YESB0000020 .CUSTOMER ID 2918109
i have given my aadhar proof at my branch in faridabad for change of address in september 2017 and again i have filled application for change of address and have sent to chennai office by speed post in 2017 october for the same credit card redeem points address...
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N
Nag Kakani
from Hyderabad, Telangana
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saving account negative balance

Address:Hyderabad, Telangana, 500072
Website:www.yesbank.in

I opened one Yes bank savings account with help of relationship manager(Y.Vijaya Lakshmi) when i am opening the account she told me that " for a Quarter (3 Months) you have to make a 10K Credit Transactions to avoid charges " . I thought it is fine i can make it. so i gave 10K cheque to her open that account.

But after 3 months i found some charges (Rs 400/- nearly) in my Bank account i called to customer care for that and...
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N
Nag Kakani
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

savings

I opened one Yes bank savings account with help of relationship manag=

I tried to reach her but she didn't pick my phone.

So there after i didn't use that account for long time more than 2+ Years But they are keep on charging me the same and now it is reached to around 15K.

If i want to close t

Recently 5-6 months back they send one new debit card i didn't activated it yet. So...
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S
subhashand1
from Mumbai, Maharashtra
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account closing mail request not taken

Address:410210
Website:[email protected]

Dear sir,
I was having saving account in yes bank at kharghar, navi mumbai, maharashtra branch (Pin-410210), for closing of that account i sent at least 8 mails at [protected]@yesbank.in but never replied about my account closing status and simply applied penalty. I do service and busy in my office work. As you know that now a days mail is more important media for service persons to connect banks. Today when i went in bank they took...
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S
Srishti Chatterjee
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Refund not reflecting

Address:New Delhi, Delhi, 110019

It's been a month and yet my refund has been included in my account. I had a refund of rs 700-800 approx from Amazon which they initiated on 15 Feb itself. I have waited more than a week for it. Now they are not even replying to the mails. Nor have I received and call back from their side. Thugs they are, all of them. The customer care too are least bothered and not replying to any mails. Ideally any mail should be reverted within a day....
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