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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Updated: Sep 3, 2025
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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 2

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S
shuvam27
Apr 19, 2023
Apr 20, 2023
This thread was updated on Apr 20, 2023
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Address: KHAN MOHAMMED ROAD

Dear Sir,
We are writing this letter to bring to your attention the issue of constant voltage fluctuations in my area. We reside in Khan Mohammed Road, Kol -700061 and a nearby area, and for the past few months, we have been experiencing constant voltage fluctuations from 5 pm to 3-4 am daily. These fluctuations are causing a lot of inconvenience to me and the entire neighbourhood.
The voltage fluctuations are not only affecting our daily routine but also damaging our electrical appliances. We have already experienced the damage caused to all our light and heavy electrical appliances due to the sudden voltage fluctuations. We have also noticed that the voltage drops significantly during peak hours i.e., from evening 5 pm to late midnight 3-4 am, making it difficult to carry out simple tasks, especially in this hot and humid weather.
We request that you take immediate action to resolve this issue. We believe that this problem is not limited to my area Khan Mohammed Road, Dakshin Behala, alone but is also affecting several households in the surrounding areas. Therefore, we urge you to investigate this matter and take the necessary steps to ensure a stable power supply in our area.
May 24, 2023
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2023
Calcutta Electric Supply Corporation [CESC] Customer Care's response
Dear Sir,

We deeply regret the inconvenience caused to you, and our teams are working dedicatedly to resolve the situation. Please share your consumer number & contact details, and we will get back to you at the earliest.

Team CESC.
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    A
    Anandarup Majumdar
    from Balasore, Odisha
    Apr 17, 2023
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    No power for 7 hours now. CESC closes complaints without resolving the issue. Even calls up and say that issue is resolved .
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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      S
      Sa1901
      Apr 9, 2023
      Apr 10, 2023
      This thread was updated on Apr 10, 2023
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      Address: KOLKATA

      I paid my bill of Rs 1420 on 06.04.23 [CESC Kolkata LT Electricity Consumption Bill Customer ID [protected]/CONS Number [protected]]
      by net banking from ICICI account (i mobile). The amount is duly deducted from my account.

      REF in Bank statement is ..BIL/ONL/[protected]/CESC Ltd/CESC_YICI1

      But receipt still not generated .It shows payment still pending.

      Kindly reverse payment IMMEDIATELY
      May 8, 2024
      Complaint marked as Resolved 
      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
      Verified Support
      Apr 10, 2023
      Calcutta Electric Supply Corporation [CESC] Customer Care's response
      Dear Sir/Madam,

      This has reference to your trailing e-mail. In reply we regret to inform you that the payment against the March 2023 Account bill in respect of the above Consumer No., as mentioned in your e-mail, has not been received by us till date.

      Accordingly, we would humbly request you to kindly take up the matter with the concerned Bank/Card Issuing Authority/Channel Partner for refund.

      While we trust that we have been able to clarify the matter to you, we would assure you of our best attention at all times.

      Thanks,
      CESC Limited
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        A
        apk1
        from Kolkata, West Bengal
        Mar 15, 2023
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        Address: 30/1Q H K SETT LANE KOL 700050

        I paid my electrcity bill for feb23 on 13/03/23 amounting rs 610 vide google pay/upi of sbi.Amt deucted from my bank acct.Cesc informed me that payment not recd by them when i raised coplain docet no 42316395, transactio id upi[protected]. Goog[e pay id cicAgJDz3-nzWA cesc cust id[protected].Pl help me get receipt.
        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
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          M
          mazumdarsomenath
          Feb 23, 2023
          Feb 24, 2023
          This thread was updated on Feb 24, 2023
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          Address: Sonama Apartments, 432 Kailash Ghosh Rd, Barisha Kolkata 700008

          I would like to bring your attention that - the ground floor resident of our building - Ajay Shaw is involved in power theft from my electric meter. Request your strong and immediate action in this regard.
          May 16, 2024
          Complaint marked as Resolved 
          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
          Verified Support
          Feb 24, 2023
          Calcutta Electric Supply Corporation [CESC] Customer Care's response
          Dear Consumer,
          Kindly report this at the power theft section of our website at https://www.cesc.co.in/reportPowerTheft.
          Thanks,
          CESC Limited
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            M
            mazumdarsomenath
            Feb 23, 2023
            Feb 24, 2023
            This thread was updated on Feb 24, 2023
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            Address: Sonama Apartments, 432 Kailash Ghosh Rd Barisha Kolkata 700008

            I would like to bring your attention that - the Ground floor resident of our building - Ajay Shaw is involved in power theft from my electric meter in regular basis. Request your immediate and strong action in this regard to ensure similar incident should never happen in future. Appreciate your support
            May 17, 2024
            Complaint marked as Resolved 
            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
            Verified Support
            Feb 24, 2023
            Calcutta Electric Supply Corporation [CESC] Customer Care's response
            Dear Consumer,
            Kindly visit the power theft section of our website at https://www.cesc.co.in/reportPowerTheft and report this.
            Thanks,
            CESC Limited
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              C
              Chitara Roy
              from Delhi, Delhi
              Feb 1, 2023
              Feb 2, 2023
              This thread was updated on Feb 2, 2023
              Resolved
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              Resolved

              I have high bill issue, and when I called on customer care number, he was rude and abusive.
              May 17, 2024
              Complaint marked as Resolved 
              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
              Verified Support
              Feb 02, 2023
              Calcutta Electric Supply Corporation [CESC] Customer Care's response
              Dear Madam,
              Please let us know your 11 digit Consumer number and contact details.
              Thanks,
              CESC Limited
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                V
                Viekkash Todi
                Dec 18, 2022
                Resolved
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                Resolved

                Address: Howrah

                My electricity bills are unbelievably high, I have complaint to the customer care and they sent a representative to check the meter and said that the meter is ok and asked me to get the wiring checked with the electrician, but electrician has informed that the wirings are good. Please help
                May 17, 2024
                Complaint marked as Resolved 
                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                Verified Support
                Dec 19, 2022
                Calcutta Electric Supply Corporation [CESC] Customer Care's response
                Dear Sir,
                Kindly let us know your 11 digit Consumer number.
                Thanks,
                CESC Limited
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                  P
                  Prasanta Mantu
                  Dec 4, 2022
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                  Resolved

                  Address: B4-55/A/NEW SHIBNAGAR PASCHIM PARA ROAD BYE LANE KOL-700066

                  New sub metar apply
                  May 17, 2024
                  Complaint marked as Resolved 
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                  Verified Support
                  Dec 19, 2022
                  Calcutta Electric Supply Corporation [CESC] Customer Care's response
                  Dear Sir,
                  Please send us your contact details.
                  Thanks,
                  CESC Limited
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                    T
                    Tinku139
                    from Howrah, West Bengal
                    Dec 1, 2022
                    Feb 26, 2025
                    This thread was updated on Feb 26, 2025
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                    Address: Howrah

                    Dear sir,

                    My consumer No- [protected]
                    Name- Bijay Bahadur Singh

                    My problem is already payment my last month electric bill but payment not updated and my power cut.

                    Please help.
                    May 9, 2024
                    Complaint marked as Resolved 
                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                    Verified Support
                    Jan 04, 2023
                    Calcutta Electric Supply Corporation [CESC] Customer Care's response
                    Dear Consumer,
                    We believe that the supply has been restored.
                    Thanks,
                    CESC Limited
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                      S
                      Sanyam1313
                      from Delhi, Delhi
                      Nov 9, 2022
                      Resolved
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                      Resolved

                      I bring to your kind notice that my address wrongly recorded on Mutation certificate of Kolkata Corporation. I already lodge a complaint.. please acknowledge that mail
                      Nov 9, 2022
                      Complaint marked as Resolved 
                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                      Verified Support
                      Nov 09, 2022
                      Calcutta Electric Supply Corporation [CESC] Customer Care's response
                      Dear Consumer,
                      Refer conversation with our executive, trust the issue has been resolved.
                      Thanks,
                      CESC Limited
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                        V
                        Vishwajeeth B L
                        Nov 9, 2022
                        Resolved
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                        Resolved

                        I am getting too much electricity bill last two months have my previous bill record. In this winter time where there is low consumption of electric in comparison to summer. but still this month i get high amount of bill .so kindly look into this matter. Check meter again. Its unfair and i am not going to pay this high amount.
                        Nov 10, 2022
                        Complaint marked as Resolved 
                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                        Verified Support
                        Nov 09, 2022
                        Calcutta Electric Supply Corporation [CESC] Customer Care's response
                        Dear Consumer,
                        Kindly let us know your 11 digit Consumer number.
                        Thanks,
                        CESC Limited
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                          T
                          Thakur Shobhit
                          Nov 9, 2022
                          Resolved
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                          Resolved

                          My october bill has come for Rs. 7040 while i am a domestic consumer. How it will cost tp 7040.
                          May 17, 2024
                          Complaint marked as Resolved 
                          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 09, 2022
                          Calcutta Electric Supply Corporation [CESC] Customer Care's response
                          Dear Consumer,
                          Refer to our resolution on this issue on our social media handles, trust the matter has been resolved.
                          Thanks,
                          CESC Limited
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                            M
                            Monai2122
                            Nov 9, 2022
                            Resolved
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                            Resolved

                            Electricity theft at 23, b. L. Roy road howrah -1 by taking electricity from one to another holding when ever i raise my voice they says do what you want to do we don't care about it.
                            Please take necessary action as soon as possible.
                            Nov 10, 2022
                            Complaint marked as Resolved 
                            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                            Verified Support
                            Nov 09, 2022
                            Calcutta Electric Supply Corporation [CESC] Customer Care's response
                            Dear Consumer,
                            Kindly share your contact details.
                            Thanks,
                            CESC Limited
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                              S
                              Sandip18pal
                              from New Delhi, Delhi
                              Nov 9, 2022
                              Resolved
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                              Resolved

                              Dear Sir,
                              I requested a new meter. The agent of Howrah district, Golabari is asking to pay one thousand offline to clear Annexure- B. Please let me know I guess this is unethical as per my knowledge
                              Nov 9, 2022
                              Complaint marked as Resolved 
                              thanks team CESC
                              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                              Verified Support
                              Nov 09, 2022
                              Calcutta Electric Supply Corporation [CESC] Customer Care's response
                              Dear Consumer,
                              Please let us know your contact details.
                              Thanks,
                              CESC Limited
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                                cerealkiller
                                Nov 9, 2022
                                Resolved
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                                Resolved

                                From Last 2-3days we are facing a Power cut Problem. We already Complaints daily but no solution. As this is working form home, its very difficult to manage.. please check the power supply and resolve it ASAP
                                Nov 9, 2022
                                Complaint marked as Resolved 
                                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                Verified Support
                                Nov 09, 2022
                                Calcutta Electric Supply Corporation [CESC] Customer Care's response
                                Dear Consumer,
                                Kindly let us know your latest complaint reference number.
                                Thanks,
                                CESC Limited
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                                  V
                                  Vishwajeeth B L
                                  Nov 1, 2022
                                  Resolved
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                                  Resolved

                                  From Last Few months we are facing a Power Problem (Fase Off). We already Complaints daily but no solution.
                                  May 17, 2024
                                  Complaint marked as Resolved 
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Nov 09, 2022
                                  Calcutta Electric Supply Corporation [CESC] Customer Care's response
                                  Dear Consumer,
                                  Please let us know your latest complaint reference number.
                                  Thanks,
                                  CESC Limited
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                                    S
                                    Sanyam1313
                                    from Delhi, Delhi
                                    Oct 31, 2022
                                    Resolved
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                                    Resolved

                                    I request authorities to inquire whether CESC is purposely delaying permanent connections to customers and earning high amount of money thru' temporary connections. In Narendrapur area in Kolkata, they connect emergency connection within one day or two but go on collecting Rs1000+ per week, and it continues renewing for more than 3- 4weeks to charge high amount in the name of temporary connection.
                                    Dec 3, 2022
                                    Complaint marked as Resolved 
                                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Nov 02, 2022
                                    Calcutta Electric Supply Corporation [CESC] Customer Care's response
                                    Dear Consumer,
                                    Kindly let us know your MR number.
                                    Thanks,
                                    CESC Limited
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                                      D
                                      D__T
                                      Oct 31, 2022
                                      Resolved
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                                      Resolved

                                      Meter box jutted out from the wall. Meter condition is horrible (about to break).

                                      Please come & repair this.
                                      Thank you.
                                      Oct 31, 2022
                                      Complaint marked as Resolved 
                                      Resolved. Support recieved from team.
                                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 31, 2022
                                      Calcutta Electric Supply Corporation [CESC] Customer Care's response
                                      Dear Consumer,

                                      We regret the inconvenience caused to you. Refer conversation with our executive, we trust the meter has been repaired. Kindly let us know, if we can help you with anything else.

                                      Thanks,
                                      CESC Limited
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                                        D
                                        DAKSHESH D PATEL
                                        Oct 30, 2022
                                        Resolved
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                                        Resolved

                                        Address: Cesc House, 4th Floor, Near Esplanate Metro Station, Chowranghee Square, Dalhousie-700001.

                                        Total 15300 split shares should have been credited in my demat account on 17th september 2021. But they are still not deposited in my demat account.
                                        Rs.76500 as dividend also not credited in my hdfc bank ac- [protected] for total 17000 shares. Per share dividend was rs.4.5.
                                        Please credit 15300 shares in my demat account and deposit rs.74, 500 as dividend in my
                                        hdfc bank ac-[protected] -----ifsc code--hdfc0000170 or
                                        sbi ac- [protected]-----ifsc code--sbin0006229
                                        my demat account details
                                        dp-id-- in301549
                                        client id[protected]
                                        udn no-[protected]
                                        name -dakshesh d patel
                                        hdfc securities limited
                                        my registered email [protected]@gmail.Com
                                        please do needful at the earliest.
                                        +1 photos
                                        May 9, 2024
                                        Complaint marked as Resolved 
                                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 31, 2022
                                        Calcutta Electric Supply Corporation [CESC] Customer Care's response
                                        Dear Consumer,
                                        This portal is only related to Consumer grievances pertaining to power supply and commercial aspects of CESC Limited.
                                        Thanks,
                                        CESC Limited
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