Submit a Complaint
Claimed

Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

www.cesc.co.in
1.3
Updated: Sep 3, 2025
Complaints 2261
Resolved
584
Unresolved
1677
So far, so good. Calcutta Electric Supply Corporation [CESC] is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Calcutta Electric Supply Corporation [CESC] will keep up the work and continue to help more customers with their concerns even better 🤝
Complaints
Contacts

File a complaint to Calcutta Electric Supply Corporation [CESC]

Having problems with Calcutta Electric Supply Corporation [CESC]?

File a complaint and get it resolved by Calcutta Electric Supply Corporation [CESC] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Other
Calcutta Electric Supply Corporation [CESC]

Calcutta Electric Supply Corporation [CESC] reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
DAKSHESH D PATEL
Oct 30, 2022
Resolved
Report
Copy
Resolved

Address: CESC House, Chowringhee Square,, Kolkata West Bengal 700001. Tel: 033-22256040 033-66340814

Total 15300 split shares should have been credited in my demat account on 17th september 2021. But they are still not deposited in my demat account.
Rs.76500 as dividend also not credited in my hdfc bank ac- [protected] for total 17000 shares. Per share dividend was rs.4.5.
Please credit 15300 shares in my demat account and deposit rs.74, 500 as dividend in my
hdfc bank ac-[protected] -----ifsc code--hdfc0000170 or
sbi ac- [protected]-----ifsc code--sbin0006229
my demat account details
dp-id-- in301549
client id[protected]
udn no-[protected]
name -dakshesh d patel
hdfc securities limited
my registered email [protected]@gmail.Com
please do needful at the earliest.
Dec 1, 2022
Complaint marked as Resolved 
Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2022
Calcutta Electric Supply Corporation [CESC] Customer Care's response Dear Consumer,
This portal is only related to Consumer grievances pertaining to power supply and commercial aspects of CESC Limited.
Thanks,
CESC Limited
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    B
    Barkha Roy
    from New Delhi, Delhi
    Oct 21, 2022
    Resolved
    Report
    Copy
    Resolved

    I applied for new connection, but after the inspection is over by the CESC Team, inspite of having sufficient space, i got a letter that it is not possible to provide connection as there are no sufficient space in my flat
    May 12, 2024
    Complaint marked as Resolved 
    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2022
    Calcutta Electric Supply Corporation [CESC] Customer Care's response     Dear Barkha,
    Kindly let us know your MR number, to enable us to inspect deeper into your issue.
    Thanks,
    CESC Limited
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      S
      Sandip18pal
      from New Delhi, Delhi
      Oct 21, 2022
      Resolved
      Report
      Copy
      Resolved

      This is to inform u that we are facing a critical situation since Yesterday morning (5.00 A.M.) Due to power cut.

      Your early action in this regard will be highly appreciated.
      Oct 21, 2022
      Complaint marked as Resolved 
      Thanks Team for resolving this issue
      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
      Verified Support
      Oct 21, 2022
      Calcutta Electric Supply Corporation [CESC] Customer Care's response       Dear Consumer,
      Please let us know your 11digit Consumer number/Customer ID.
      Thanks,
      CESC Limited
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        M
        Monai2122
        Oct 21, 2022
        Resolved
        Report
        Copy
        Resolved

        Since last month I am receiving very high electricity bill from CESC Kolkata.Last Month Electic bills was 3546 Units, which is very much high than what it should be.
        I have a doubt in my mind that either Electric Metre is not working properly or someone is doing Electric theft from our metre as we are unable to check what exactly happening because the metres are locked in a room.
        So request you to kindly look into it & resolve it as soon as possible
        Oct 31, 2022
        Complaint marked as Resolved 
        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
        Verified Support
        Oct 21, 2022
        Calcutta Electric Supply Corporation [CESC] Customer Care's response         Dear Madam,
        Please let us know your 11 digit Consumer number / Customer ID.
        Thanks,
        CESC Limited
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          cerealkiller
          Oct 21, 2022
          Resolved
          Report
          Copy
          Resolved

          I did'nt get my current month's bill. So if You please send me the bill o my watsapp:[protected]
          Oct 21, 2022
          Complaint marked as Resolved 
          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            subrata000
            from Kolkata, West Bengal
            Oct 16, 2022
            Resolved
            Report
            Copy
            Resolved

            Amount debited but not showing in bill.

            My consumer I'd I'd [protected]. I have paid Rs.1760/- on 14.10.2022 towards the electric bill for September, 2022 by my ATM card in online mode and the amount has also been debited from my account. Bank hàs also given the information about the amount sending . But still the CESC status is showing the non payment as advice of the bill. 18th is the last day for payment and I am making phone calls to the customer care nos but they are telling...
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy
            A
            ab_mohan
            from Mumbai, Maharashtra
            Oct 11, 2022
            Resolved
            Report
            Copy
            Resolved

            Address: 33 MANDAL PARA LANE, NOAPARA, NORTH 24PGS, kolkata - 700090

            Customer id - [protected], We have been facing frequent power off since last one month. 23.08.2022 docket no.[protected].09.2022 docket no.[protected].09.2022 - docket no.[protected].10.2022 docket no.[protected].10.2022 docket no.[protected]. pls help.
            May 7, 2024
            Complaint marked as Resolved 
            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
            Verified Support
            Oct 12, 2022
            Calcutta Electric Supply Corporation [CESC] Customer Care's response             Dear Consumer,
            Refer conversation with our executive, we are looking to this.
            Thanks,
            CESC Limited
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vishwajeeth B L
              Sep 27, 2022
              Resolved
              Report
              Copy
              Resolved

              Suddenly increase bill amount more than double.
              May 18, 2024
              Complaint marked as Resolved 
              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
              Verified Support
              Sep 27, 2022
              Calcutta Electric Supply Corporation [CESC] Customer Care's response               Dear Consumer,
              Please let us know your 11 digit Consumer number.
              Thanks,
              CESC Limited
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                [email protected]
                from Kolkata, West Bengal
                Sep 25, 2022
                Resolved
                Report
                Copy
                Resolved

                Address: 50E, K.M. NASKAR ROAD, KOLKATA 700040
                Website: [email protected]

                Our meter room in the apartment building is in a very precarious situation with the overlapping wires from the owners meter creating a jungle with the possibility of a fire hazard. An email has already been sent to the company on 22.09.2022 without any response. Please take immediate step to address
                this problem before situation goes out of control.
                May 10, 2024
                Complaint marked as Resolved 
                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                Verified Support
                Sep 26, 2022
                Calcutta Electric Supply Corporation [CESC] Customer Care's response                 Dear Consumer,
                We are looking to your issue and shall get back to you soon.
                Thanks,
                CESC Limited
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  K
                  [email protected]
                  from Kolkata, West Bengal
                  Sep 25, 2022
                  Report
                  Copy

                  Dressing of wires in meter room of apartments

                  Address: 50E, K.M. NASKAR ROAD, KOLKATA 700040

                  The meter room of our apartment building is very precarious with wires overlapping over one another. To rule out the possibility of a fire hazard, immediate action to organise the meter board may please be made before situation goes haywire. A mail has already been sent on 20.09.2022 without any response. Please help us in the matter....
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy
                  S
                  Shiny Dutta
                  Sep 14, 2022
                  Resolved
                  Report
                  Copy
                  Resolved

                  Today around 11:30 to 12:30pm the electric supply went off. At first we didn't get the cause of all this but later on we went to CESC howrah branch, we went there for clarification, but instead we were told that there was "OVERDUE" of around ₹3000 we showed the our payments of the previous months and they replied the payment was not recorded. Well even if the the payment is not recorded then we should be getting a notice about this and an warning to pay off our dues but instead they just simply cut off the electric supply without warning us beforehand and another thing is this happened when all the payments were made on their respective time...later on we got our electric supply back and they messaged us " DEAR CUSTOMER SORRY FOR THE INTERRUPTED SERVICES AND WE APOLOGISE FOR THIS INCONVENIENCE"...This is simply called PUBLIC HARASSMENT !!!
                  Oct 18, 2022
                  Complaint marked as Resolved 
                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                  Verified Support
                  Sep 16, 2022
                  Calcutta Electric Supply Corporation [CESC] Customer Care's response                   Dear Sir,
                  Kindly let us know your 11digit Consumer number/Customer ID.
                  Thanks,
                  CESC Limited
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    A
                    Arka369
                    from Tumkur, Karnataka
                    Sep 13, 2022
                    Resolved
                    Report
                    Copy
                    Resolved

                    Address: CESC House Chowringhee Square Kolkata - 700001

                    My CESC consumer number is: [protected] and there is frequent power outage (almost every alternate day) for the past few months in our area (Chuni Colony, Sinthee, Kolkata 700050).

                    Being a corporate professional working from home has almost become impossible due to such horrendous and callous services provided by an electric supply company.

                    Meanwhile, electricity supply in our neighboring adjacent areas have not been hampered as per reports which implies that there is either a fault in the transmission lines or transformers which is being shoved under the rug by applying temporary hacky fixes or there is deliberate disconnection of power supply by local miscreants.

                    Kindly take a look into this issue since ordinary people's livelihood depends on a basic amenity like electricity.
                    Sep 17, 2022
                    Complaint marked as Resolved 
                    Resolved
                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                    Sep 13, 2022
                    Updated by Arka369                     This is the usual response message from CESC. It seems like a blatant excuse to say that there is transformer outage every single week. If that is an issue, then provide a permanent fix

                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      cerealkiller
                      Sep 7, 2022
                      Resolved
                      Report
                      Copy
                      Resolved

                      Continous loadsheding at our Complex Dakshineswar.. Kindly look into this.
                      Sep 7, 2022
                      Complaint marked as Resolved 
                      Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 07, 2022
                      Calcutta Electric Supply Corporation [CESC] Customer Care's response                       Dear Consumer,
                      This helpline is only for the CESC Consumers. For WBSEDCL areas, kindly contact the relevant helpline.
                      Thanks,
                      CESC Limited
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        D
                        D__T
                        Sep 7, 2022
                        Resolved
                        Report
                        Copy
                        Resolved

                        I would like to bring your attention that - There is a significant power theft in 5 meters in our premises which is on the other hand increasing our bills.
                        Sep 7, 2022
                        Complaint marked as Resolved 
                        This is resolved.
                        Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                        Verified Support
                        Sep 07, 2022
                        Calcutta Electric Supply Corporation [CESC] Customer Care's response                         Dear Sir,
                        Kindly let us know your contact details.
                        Thanks,
                        CESC Limited
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          Aryan dey
                          from Powai, Maharashtra
                          Sep 3, 2022
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 4, sodepur second lane, kolkata -700082

                          We are facing a power cut since last few hours. There's a cancer patient in our home. She can't tolerate hot temperature, so doctor suggested her to stay in a airconditioned room always.
                          Please try to solve the problem.
                          May 18, 2024
                          Complaint marked as Resolved 
                          Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                          Verified Support
                          Sep 05, 2022
                          Calcutta Electric Supply Corporation [CESC] Customer Care's response                           Dear Sir,

                          We are earnestly regretful for the situation, you had to face. Kindly let us know your Consumer number, so that we can look into it and solve your issue at the earliest.

                          Thanks,
                          CESC Limited
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            W
                            Waqqas Akhter
                            Aug 23, 2022
                            Resolved
                            Report
                            Copy
                            Resolved

                            The electric supply is cut off for 3 hours and then when contacted to customer care to resume the supply. They are delaying it purposely and denying service.
                            Sep 25, 2022
                            Complaint marked as Resolved 
                            Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 24, 2022
                            Calcutta Electric Supply Corporation [CESC] Customer Care's response                             Dear Consumer,

                            We regret the inconvenience caused to you. Kindly let us know your docket number.

                            Thanks,
                            CESC Limited
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              cerealkiller
                              Aug 22, 2022
                              Resolved
                              Report
                              Copy
                              Resolved

                              Sir i would like to inform that my bill amount for the month of July is too high. I would not able to pay such high amount once at a time. And i am also sure about it that my bill amount would not be so high. Plz look into this matter as soon as possible. .
                              Aug 22, 2022
                              Complaint marked as Resolved 
                              Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 22, 2022
                              Calcutta Electric Supply Corporation [CESC] Customer Care's response                               Dear Consumer,
                              Please let us know your 11 digit Consumer number.
                              Thanks,
                              CESC Limited
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                V
                                Vishwajeeth B L
                                Aug 22, 2022
                                Resolved
                                Report
                                Copy
                                Resolved

                                I am receiving message one after another in my mobile, bearing no. 99***372, that the payment against the said consumer for the month of July has not been made, which may please be checked from your official record and feed back may please be given to my mobile accordingly, otherwise it is most insulting, because I never became defaulter since the effecting connection on my premises.
                                Aug 24, 2022
                                Complaint marked as Resolved 
                                done
                                Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                Verified Support
                                Aug 22, 2022
                                Calcutta Electric Supply Corporation [CESC] Customer Care's response                                 Dear Consumer,
                                Please let us know your 11 digit Consumer number.
                                Thanks,
                                CESC Limited
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  S
                                  Sandip18pal
                                  from New Delhi, Delhi
                                  Aug 18, 2022
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  I am a resident of Kolkata and I am receiving excessive-high amounts of bills from last month which is unexpected as my consumption is not up to that level so that I could receive such huge bills. necessary action should be taken immediately.
                                  Aug 23, 2022
                                  Complaint marked as Resolved 
                                  Thanks
                                  Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 22, 2022
                                  Calcutta Electric Supply Corporation [CESC] Customer Care's response                                   Dear Consumer,
                                  Please let us know your 11 digit Consumer number.
                                  Thanks,
                                  CESC Limited
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    D
                                    D__T
                                    Aug 18, 2022
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    I have made payment through on line for electricity bill of July amounting to Rs. 1790.00. But I have not received the payment confirmation. kazipara road, kolkata700 060, LP 117/10. Please arrange to send immdiately.
                                    Aug 23, 2022
                                    Complaint marked as Resolved 
                                    This is resolved and required action is been taken by CESC. Thank You!
                                    Calcutta Electric Supply Corporation [CESC] customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 18, 2022
                                    Calcutta Electric Supply Corporation [CESC] Customer Care's response                                     Dear Consumer,
                                    Thank you for writing to us. Kindly send us your 11 digit Consumer number/Customer ID.
                                    Thanks,
                                    CESC Limited
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      South Bihar Power Distribution Company [SBPDCL]
                                      1
                                      (666)
                                      Test Company
                                      1
                                      (7)
                                      PayPal
                                      1
                                      (228)