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Calcutta Electric Supply Corporation [CESC] Complaints & Reviews

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Updated: Apr 8, 2026
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Calcutta Electric Supply Corporation [CESC] reviews & complaints page 3

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N
Neelanjan Bardhan
from Mumbai, Maharashtra
Aug 5, 2016
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Online Bill Payment Problem

Address: Kolkata, West Bengal, 700047
Website: www.cesc.co.in

Comsumer No: [protected]
Paid the bill of Rs.8100 using UBI Visa Debit Card and the payment was processed successfully and routed back to the CESC site where the message displayed was
"SORRY, NETWORK ISSUE
PLEASE TRY AFTER SOME TIME"

No receipt was generated and calling LT Helpline[protected] didn't solve the problem either, they said the payment was not yet reflected and have to wait 48 hours else...
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J
jyoti113
Jun 1, 2016
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Bill paid but not confirmed by cesc

Address: Kolkata, West Bengal, 700014
Website: www.cesc.co.in/?page_id=1606

Hi,

I have paied CESC bill through net banking and the transaction status was successful.However i have received a message from CESC saying that my bill has not been paid yet.
Since the amount has been deducted, I am not able to understand what to do now regarding this..I tried to check the the bill payment status but could not find the link for it.
Please find details below:
Customer ID. [protected],...
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S
Saptarshi_Sil
from Kolkata, West Bengal
May 12, 2016
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Refund of security deposit after consumer name chnage

Address: 700054

Hi team,

This is regarding cesc consumer no - [protected].

On february, 2016, i have applied for name change request for the above mentioned connection, through online portal - www.Cesc.Co.In.

Previously connection was in the name of my father mr.Sankar nath sil(Cust id - [protected]).

After successful name change, presently connection is in my name-mr.Saptarshi sil(Son of mr.Sankar...
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D
Dipak Nag
from Ingraj Bazar, West Bengal
Jan 3, 2016
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Others bill in my email - need to unsubscribe

The below customer details are wrongly associated with my email ([protected]@gmail.com) and it needs to be unsubscribed from the system so that I should not be receiving any further billing updates of others. Consumer Number : [protected] Customer Id : [protected]...
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F
faizan.ahmed.me
from Bengaluru, Karnataka
May 25, 2015
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SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT.

Address: Kolkata, West Bengal

Dear Sir, My consumer No is [protected]. I am unable to pay bills online and your website is showing that "SORRY, ONLINE PAYMENT NOT AVAILABLE FOR THE CONSUMER AT THIS MOMENT... ". I am regularly paying bills online for last ten months . I don't know what is the technical problem for paying the bills online. I have tried all the means i.e Debit Card /Credit Card / Net banking etc. Please help me. This connection is in my grandfather name...
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K
kumaresh mandal
from Kolkata, West Bengal
Feb 27, 2015
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Request to change / replace of broken Meter Box.

Ref : Consumer Id No: (i) [protected] & (ii) [protected], LP: 37 / 18 Dear Sir, It is informed that the Meter Box where the above mentioned Meter are installed is completely browken down. The door of the box is in hanging position and both the meter are lying open, which is dangerous. Therefore, it is requested to take suitable action on the above matter so that the broken meter box may be changed / replaced by new one. Thanking...
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A
Anindita Sinha
from Kolkata, West Bengal
Dec 18, 2014
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Change of placement of meters

Address: Kolkata, West Bengal

The underground cable connecting the meter got damaged due to wear and tear, I fear if any accidents is caused due to the same, I appeal to you if the meters could be placed in a separate place from the present position.Please let me know the formalities for doing the job. The consumer nos. are as follows: NAME CONSUMER NOS. Sunil kr. Singha [protected] Bithi Singha [protected] Niranjan Das [protected] Tapan kr. Mitra [protected] Residential...
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S
somnath55
from KOLKATA, West Bengal
Nov 5, 2014
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ONLINE BILL PAYMENT RECEIPT NOT GENERATED

Address: Kolkata, West Bengal

I am SOMNATH SAHA CONSUMER NO- [protected] . I paid October month’s electric bill 1177.49 through STATE BANK NETBANKING on 3/11/2014 at 10:59:32 A.M.. Transaction number is IG00DQIVZ5. Payment receipt not generated. Amount debited from my ACCOUNT. Please mail me the receipt at [protected]@gmail.com...
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A
aripap
from Alappuzha, Kerala
Oct 6, 2014
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Meter not working properly. Consumer no. 46318029001.

Address: Kolkata, West Bengal

Sir, I am Sri Swapan Kumar Majumder of 139, Nagendranath Road, Satgachi, Natun Pally, Dumdum, Kolkata-28, received one SMS from CESC LTD which says RS. 3890 is my electric bill for August 2014 and unit is 509. I am very much surprised to see this because it is not only exorbitant but also absurd. My average bill for every month runs 120 units to 140 units. In any way it cannot be 509 units. I have no AC machine in my house. I have...
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C
Casper Robo
from Bengaluru, Karnataka
Sep 10, 2014
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Registration for New Customer

Address: Kolkata, West Bengal

I ma trying to fill the online application for new connection, however after filling the Adjacent / Extg Consumer No [protected], the meter number is automatically filled but the District is not getting filled. Hence I cannot complete/save the form. Request look into the matter....
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A
abhindra day
from Darwha, Maharashtra
Aug 25, 2014
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Not availing hard copy of electricity bills for last few months by your courier service

Address: Kolkata, West Bengal

Dear Sir

I am a Sr. Cityzen. I like to inform you that for the last few months I had not received the hard copies of the bills for my flat at (WIB(M)/11/2-G.G.G.U. Complex), Customer Id. :[protected], for that, all the time I had to go ur office to collect duplicate bills before payment in each month. Would your kindly look into this matter & ensure me that my monthly bill henceforth should reach my mailing address...
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S
SAADAT ALI
from Pune, Maharashtra
Jul 18, 2014
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This is to inform you that we have received ex grated bill for consumer no-02251103055

Address: Kolkata, West Bengal

RESPECTED SIR,
I have received Higher Amount of bills every month due to irregular reading of meter, more than of my uses and other causes.
I request you to kindly look at the matter & oblige.
Thanking you.
yours
SK MD SAADAT ALI
Consumer No.[protected]...
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R
raysatya
from Bengaluru, Karnataka
Jul 9, 2014
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Change of category from commercial to domestic in r/o con no.51052088003

Address: Kolkata, West Bengal

Respected Sir, Inspite of my earlier three mail for change of category from commercial to domestic I am forced to intimate you with following details. I have applied for change of consumer category from commercial to domestic con no.[protected] as mentioned above as there is no commercial activity in the said con. no. for this necessary inspection from your office has already over and as informed by your officer the change will...
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S
ssur
from Mumbai, Maharashtra
Jul 3, 2014
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E-bill payment receipt not generated

Address: Kolkata, West Bengal

I Mr Sudipta Bose, Consumer no: [protected], Customer Id : [protected], Bill No. : [protected], had paid my CESC electricity bill amounting to Rs 1833.49 (Rupees One thousand Eight hundred and thirty three and forty nine paisa) for the month of May 2014 through net banking on 02/07/2014 at 22:49 hours and the above amount was debited from my bank account. However, I am yet to receive any receipt/acknowledgement from CESC regarding the...
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N
nehz30
from Delhi, Delhi
Jul 1, 2014
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E-Bill payment receipt not available

Address: Kolkata, West Bengal

Consumer No. [protected] Consumer Name: Mr. Rakhal Ch. Dutta Bill for May'14 has been paid today i.e. 01.07.2014 through online payment but I did not get any receipt. Cant find a helpline number for the same to address my issue. Due date is 02.07.2014. Don't know if bill paid or not and amount is debited from my account. Please help at the earliest....
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S
Sib Sankar
from Kolkata, West Bengal
May 29, 2014
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Request for Additional Load

RE:-Form No-[protected]
Extg. Consumer No-[protected]
Meter No-3293248
Dear Sir,
This is with regard to your letter bearing Ref No-03/08061/14 dated 27/05/2014.
It appears that your inspector has visited our premises within the scheduled timing(9AM to 1PM).But we are completely at dark.I have got this information from security Guard only.I have got some queries and for this I wanted to speak to inspector....
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sanjib34das
from Mumbai, Maharashtra
Apr 25, 2014
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Low Voltage issue

Address: Howrah, West Bengal

Respected Sir, My Consumer number is [protected]. I am facing very low voltage issue at my residence. It is not a single user problem, it is faced by other people in the locality too. Due to the voltage problem my home appliances are tripped down now and then. I have raised lots of docket, but permanent solution is not done. Please do the needful at the earliest. Regards Sanjib Das...
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A
Amarnath Sen
from Delhi, Delhi
Mar 29, 2014
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Electricity disconnection

Address: Kolkata, West Bengal

Dear Sir/Madam, In context to electricity disconnection in my premises by CESC, I need an information from you. Can CESC disconnect electricity if they don't get access to the meter(s) for say, 6-7 months, given the fact the bills are paid by CRES/E-payment and there is sufficient deposit available under CRES? If so, where is the rule? As per Sec.56 of The Electricity Act 2003, apparently, there is no such provision! Can an...
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@sokkum@r
from Mumbai, Maharashtra
Mar 26, 2014
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Docket No. 0314042516, Consumer No 47154017012

Address: Kolkata, West Bengal

There was spark near Meter Box and a complaint was lodged on 25th March 2014 and it was promptly attended on 25th March Morning itself. The problem was solved. However, on 26th March at 11 AM somebody reported to be from CESC came although no fresh complaint was lodged. This man handled the meter and cable system. We have a feeling that this man is not an authorized person of CESC. Kindly check from your end and if necessary again send your...
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A
aamitakash
from Chennai, Tamil Nadu
Sep 26, 2013
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SUB. : REPLACEMENT OF METER

Respected Sir, This is to inform you that the electric bill of consumer no[protected] is very high from last 9 months .I do not use electricity during the day, only minimum use in the evening.So i am not satisfied about the bill, i think there is some dispute in the meter box plz check meter box. meter no 3337300. Your are therefore, requested to look into the matter so that necessary action may be taken at the earliest. With thanks,...
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