Canara Bank Complaints & Reviews

Dear Sir,

I made a complaint regarding my commutation restore on 09th Feb 2012. Till now I have not received any feed back or solution. The complain is reproduced below.


Dear Sir,
I am an EX Naval person. My pension is credited to the pension account[protected]`at Canara Bank Melady branch at Kerala. I contacted the branch for restoration of commutation amount of pension. They have intimated that it will be done automatically.

After contacting the CPPC section of Canara Bank Bangalore through telephone they have intimated that my commutation has restored in Sep 2011 and other balance amount will be restored in 2013 as I got the arrears of commutation value in April 1998. But I am not able to understand the calculation. When I informed them my commutation value is calculated as per age and basic date as July 1996, they refused to talk further.

As per PCDA (Pensions) a commuted value of pension is calculated on the basis of age on next birthday, which falls after the date on which the commutation becomes absolute. My absolute date of Commutation is 01/08/1996 as per the pension payment order.

The corrigendum PPO is only an amendment to my pension and commutation amount based on the date of retirement as effected by the pay commission. Hence my commutation should be restored as on 01/08/2011.

It is observed that when we contact branch office at Melady they says all the pension matters are dealt with CPPC section and they do not have any records or authority to do so. When asked about the CPPC section details neither they have telephone number and email id.

I have taken the Bangalore telephone number through web site and finally after so many queries I am able to reach the CPP section. It is also understood that CPPC section is made to fast up the pension matter and in practical it is experienced very much delay and no proper information is available to the customer in branch or contact details in the bank website.

Kindly do the needful

Thanks and Regards

D Dinesh Babu
Mobile number [protected]
Email: ddb.[protected]@gmail.com

I (Ramesh Chandra Saxena, Rtd. Govt. Employee -Railways) was holding an FDR No. 934532 (Amount 50,000 dated 31.05.2010) in canara bank, Suraj Bhan Branch, Bareilly, UP. When I went to this bank for encashment of above said FDR on maturity, I was informed by this bank that this FDR is not valid and may be issued by fault which could not be understood by me.
In that circumstances, I have written to the bank manager for resolving above said undigestible problem because I am holding FDR issued by that branch on dated 04.06.2011 but I have noy got any response from that bank. When I went personally to that bank, manager insisted me to deposite the original FDR and said this is an faulty FDR and issues by mistake. He told me there is no record available in bank regarding the source of money for above said FDR. In response to that I have asked him to show complete records related to sourse of money for my other FDRs which I was carring with me but he failed to got any such records.
Therefore, if bank is lacking in any records, it is purely bank's responsibility. The bank should give my money back to me as I am having original FDR issued by this bank.
You are kindly requested to take appropriate action so that my benefits could not be overlooked as being a retired citizen.
Please acknowledge registration of complaint.

Encl: Attested photocopy of above said FDR.

I sent the below mail to the NRI Service Center emailid's : [protected]@canarabank.com & [protected]@canarabank.com
Waited for couple days did not receive any response from them, i decided to let the consumers know about the customer servicefradulent practices of this bank.

Letter sent to the NRI Service centers (Removed some of the transaction information for security reasons)

I'm a NRI living in Texas, USA. I recently made a International wire transfer from Bank of America to Canara Bank account for $28000. The wire transfer transaction was initiated on 15-Jan-2012 and completed on 17-Jan-2012 on which date the exchange rate was around Rs50.78. But i heard from my Indian Beneficiary today (31-Jan-2012) that he received Rs 13,82,837 which bring the exchange rate to Rs49.38. This is outrageous and intolerable.

First of all holding the money for so many days in my opinion is a fraudulent banking practice. On top of it providing its customers the exchange rate after it had dropped is a crime. I'm very frustrated with Canara Bank due to this practice. I have never dealt with any bank with this situation. Because of this practice i'm losing around Rs 36000/-.

I would like Canara Bank to take this case seriously and take appropriate action to credit the bank account with the actual exchange rate as of 17-Jan and resolve this issue as soon as possible. Please find below required details to trace the transaction. Thanks

Transaction Date: 17-Jan-2012
Sender Bank: Bank Of America
Amount Sent (US$) $28000

Beneficiary Bank Branch Postal Code: 632319
Beneficiary Bank Branch Code: 1075

Regards
Abdul

I mrs Zahida Altaf Mannur having share certificate no CNB049522 have not received my dividends since 2007 pl arrange to clear the same.

My brother with account no[protected] has made a transaction of Rs.1500/- on 27th of October 2011 from Indian Bank ATM, Kundrathur, Chennai.

The transaction was unsuccessful and there is no cash withdrawn. Then he tried nearby Indian Overseas ATM, Kundrathur, Chennai and it was successful transaction of Rs.1500/-

Later when he checked for the balance, he was shocked that the amount got deducted twice along with ATM transaction charge of Rs.20/-.

The next day, he went to the Indian Bank and informed about the transaction details; inturn he was informed to contact the Bank where he has the account.

After a week, I have given a written statement to CANARA BANK, THIYAGARAJAPURAM Branch, Vellore.

This is not first time, there was a period my brother was waiting for his salary to be credited by clearing the cheque which he has deposited. Due to the improper code entry made by the bank officials it was delayed for more than 2 weeks.

Till now there is no proper response from either of the bank about the money which has got deducted.

Please let me know the procedure to get back the money or escalate it if possible.

If we are not able to pay the money on time, bank people goes as per the process and if they do any mistakes consumers has to struggle till they get succeed. !!!

Please do call me if possible. Thanks in advance.

Regards,
Senthil Kumar.

[protected]

Dear Sir/Madam,
On 29/09/2011 i booked a rail ticket through Yatra.com. Due to waiting list it was cancelled automatically, but till now money not refunded.According to the Yatra team,the refund of INR 2390.00 has been processed from Yatra.com on 31st October, 2011.

Name : Sandip Kumar Rout
Bank : Canara Bank
Branch : Manesar, Gurgaon.
A/C No. :[protected]
Card Type : Visa Debit Card
Card No. :[protected]
Expire Date : 06/2020


Order Details
Acquirer ID
UTI Bank — YATRAVBVPURC
Order ID
686642
IP Address

Date
29/9/11 11:55 AM
Order Reference
YG61DE[protected]
Amount
INR2,494.00
Authorised Amount
INR2,494.00
Captured Amount
INR2,494.00
Refunded Amount
INR2,390.00
Authorisation Code
102005
Response Code
0 - Approved
Card Details
Card Type
Visa
Card Number
421458xxxxxxx811
Card Expiry
06/20
Commercial Card
N - Not a Commercial Card
Commercial Card Indicator
0
CSC Result Code
M
Dialect CSC Result Code
M (CSC match)
Authorisation Response
Return ACI
N
Issuer Transaction Identifier
VSMC

History
Response Code Date Transaction Type Amount Operator ID Transaction Number Merchant Transaction Reference Transaction Source
0 - Approved 29/9/11 11:55 AM Purchase INR2,494.00 686642 YG61DE[protected]
SSL
0 - Approved 31/10/11 1:29 PM Refund INR2,390.00 YATRAVBVPURCAMA 756851 YG61DE[protected]R
PC
If you require further assistance, please contact to us at [protected]@yatra.com. A Yatra representative will be happy to help you.

Best Regards,
Sandip

i have taken personal loan and completed my installments but bankers are given information to cibil that i have not paid the installments.
canarabank-townhallroad branch.

Sir, Aaj[protected] ko Canara Bank Branch Manager Shahdol Shri Rajesh Toppo ke dwara 05 lac se 10 lac Rs. ke loan dena ke avaj me 10% ka ghus mange jane ke sambandh me unpar kadi kanuni karwahi karte huye Shahdol se dusari jagah transfer karne ki mang karta huin.

Manish Shrivastava
S/o Late Shri S.P. Shrivastava
Ward no 21, Burhar Road,
Behnind Shantivan Shahdol MP
Mob. [protected]
emaint - [protected]@gmail.com

On 30/10/2011 I made a transaction of 7000 from my canara bank account (acc no.[protected], etah branch) from a SBI atm located in kidwai nagar, Kanpur, atm dispenced 7000 rs. but 14000/- got deducted from the account.
please do the needful.

thanks

D K AGARWAL

sir maine atm se 1000 rupay nicale toh us atm se rupay nahi nicle usmain se kebal slip nicli or main 2 mahine se bank main paresaan ho raha hu phir bhi bank kuch nahi batate please sir help me because i am very poor nitin gupta rajamarket rajnagar m.n. [protected] email [protected]@gmail.com

Hello Sir / Mam
My self Anurag Trigunayat Project Co-ordinator in R.S.Infraprojects Pvt.Ltd.Noida wants to tell u that i have my sallery account in Cenara Bank . I want car loan from bareilly branch to gift to my son who lives in bareilly . But the manager misbehaved with me and at last enforced me to apply my loan application in noida branch .
This is very shameless response by a responsible person of government .
So I would like to request you that kindly look after into this matter and help to provide me loan .

Thank You !


Regards

Anurag Trigunayat
[protected]

Money not got by atm transaction but debitted from account
[h=2]Money not got by atm transaction but debitted from account[/h]
Sir,
I have an ATM card of State Bank of India.On dated 03-Oct-2011 (Around 6PM to 7.30PM). I used the card no.[protected] at Canara Bank ATM located at Erode.

I put the card in atm made the Transaction for withdrawl of Rs 1000/- but I received message of transaction decline, unable to process. Transaction Slip is also not generated. No SMS also to my mobile phone.

In my online banking narration having message like following.

03-Oct[protected]Oct-2011) ATM WDL
ATM 1149 CANARA BANK ERODE TN IN


But from my account Rs. 1000/- had been debited.

But still amount is not credited to my account. What can i do for this.

So Here I am requesting you to please Reverse this amount as soon as possible.


Regards

Varadharaj A
Place: 35/89 Chidambaram Colony, Periyar Nagar, Erode -638001.
A/c no. [protected]
e-mail [protected]@yahoo.co.in
mobile no- [protected],[protected]

Hi,

I am having an saving account in Canara bank (Acc. no[protected] Udupi Town branch through which i did one NEF Ttransaction of 5000 Rs. in the IDBI bank account no. [protected], Account holder's name is Anuj kulshreshtha, IFSC code for branch is IBKL0000201 and Date of transaction is 16/09/2011. But till today i.e 27/09/2011 it has not been credited to the beneficiary's account nor it came back to my account.
On 21/09/2011 i complained about this to the branch officials but they told me to go to IDBI bank and ask them. They are charging a service charge for every NEFT transaction so it is Canara bank duty to cross check the transaction find the problem. If i have to go and cross check for every transaction then what is the use of online banking i can directly go and deposit the money and for what they are taking the service charge. I have also registered a complaint on Canara bank's website , my complaint ID is 12725. Even i have written so many mails to various senior officials of Canara bank. but i only got a single reply that to asking about the beneficiary's account details which i already gave to them in my first mail. I have given them the details again but after that i didn't get any reply from them. Their customer care people for NEFT transaction complaints are not picking up the calls nor they are replying to my mails.

So i want that they should return the money back to my account along with the service charge they debited as soon as possible. and take action on the people who didn't react on the complaint.

Thanks,
Brijendra Singh Pal
Acc. no.[protected]
Canara bank Udupi town branch
Karnataka

Hi All,

I am Joginder. I got open a saving account in Canara Bank, Old Railway Station Gurgaon Branch before One Year. I applied for Internet Banking when I got open my Saving Account. One year has been passed but still I didn't get activate my Internet Banking.

During this year I visited so many time in Canara Bank but every time Bank Authority says "We don't have enough staff to do this work....

Janta Elasto Industries Ltd., Katni Madhya Pradesh

Dear Sir,

Sub :- Payment not received from CANARA BANK, GUNTUR ANDHRA PRADESH

We sent above documents for collection

1. ARC LR No.270694 Dt-11/04/11
2. Our Bill No. 002 Dt-11/04/2011 for Rs.34200/-

Drawn on M/s Gayatri Traders, Rajas Garden 1st Line Behind Gandhi Park,Guntur
But we have not recd payment so far
kindly return our above documents if the party not realease the same,
otherwise sent payment to us by A/c payee D.D. payable at KATNI with interest

Sir,
I opened an SB account recently with the A/c no[protected]. I asked them netbanking facility but they gave me a cheque book and told me it was enough.They are not interesting in caring customers.The manager is not fit for the post.once one visit the bank,never go there,they sit there without any work because on more costomers
kindly help me to get net banking facility

dear sir/madam
There is a loan account[protected] of a car in a canara bank chachrari in the
name of Asha Kanda and i am Mr. Raman Kanda husband of Asha kanda is a guranteer in this loan.The manager of
the bank gives a notice to my wife and me regarding overdue of this loan account
.The overdue amount was Rs. 26000 but on the same day in the night
around 8:35 pm a call was received by me from no.[protected] from the branch manager of the bank who threatened me on phone and demanded Rs.10000 as a bribe to give me time for settlement of the overdue amount.Please look into the matter act accordingly otherwise i will file a petition in the court and also the
news will be given in the newspaper or media.and i am an old user of the bank so i dont want to destroy the goodwill of bank.so please look at the matter as soon as
possible. i shall be very thankful to you.

Canara Bank authority is unable to provide internet banking password for about 1 year.

SOME, Mr M SRIRAM, from Bangalore frequently, false commit to provide password within 2-3 days.


I have repeatedly contacted them, they promise each time, to provide within 2 days, but their two days is still not completed.

I don't know what is meant by 2-3 days in his term.
Either provide password or deny it that you are in-capable enough to provide the service.

So that I may not expect the service from you in future.

Regards,

Shiv Shankar Prasad Gupta

[protected], [protected]@yahoo.com, [protected]@gmail.com

A/C:[protected]

Base Branch: C-DOT, Mehrauli, New Delhi-30

==
C/O Babita Gupta
A7/50, Ph5, A-Block, Opposite Kali Mandir,
(Land Mark: Transformer, Talwar Farm No 7)
Aya Nagar Colony, New Delhi 110047.
New Delhi 110047
==

i have not received the dividends declared by canara bank through m/s.karvy computer shares(p)ltd.for three years from 2009. may kindly help to get the same.
thank you sir.

CANARA bank is new at Arwal, and thus Bank is opening accounts without any introducer. When I went today for opening my account I was informed that it is mandatory to get an introducer having account in this bank. How a bank have different rules for different customers? I got the response from Manager that this is my Bank, and thus I won't open your account. Whereever you wish you may complain.