Canara Bank Complaints & Reviews

Hello Sir,

Can you please have look in the below email follow ups.

I didnt got any response from the BANK

From: semmal nila [mailto:semmal.[protected]@gmail.com]
Sent: Wednesday, September 08, 2010 10:32 AM
To: Semmal Gnanapragasam; [protected]@canbank.co.in; [protected]@canbank.co.in; arut selvan; CUSTOMER SERVICES SECTION
Subject: Re: Fw: Complaint ID - 7838

Hello Sir,

We haven't heard back from you.
It is almost two and half month, yet to receive any progress over this case. It is impacting our family badly.

Please check and let us know when we will be getting our hard earned money rupees 10,000 ?

Thanks,
Semmal

On Tue, Aug 17, 2010 at 5:59 AM, Semmal Gnanapragasam <Semmal.[protected]@igate.com> wrote:
Hi Sir,

Sorry to contact you directly.
My brother G.Arutselvan ([protected]) have got the below problem during his ATM transaction at Rediarpalayam Canara branch.
We registered a complaint regarding 10000 rupees not dispensed on 24 Jun 2010 at 8:53 AM.
We didn’t hear back from your Bank representative for this issue.

It is very shameful and disrespectful to hold an account with your bank as we didn’t even got the least gratitude with respect to this complaint.
Please reply back.
Scanned copies are attached here in the mail itself.

Pass book scanned copy:


Letters given to both manager at PEC Branch and Manager at the Rediarpalayam branch:






Transaction : 4110



Transaction : 4111
For this particular transaction we didn’t received any transaction slip or money.

Other two people done the next two transactions
Transaction : 4112

Transaction : 4113


Again we proceeded with our transactions

Transaction : 4114
Then we came to know that this 10000 rupees was detected by the bank.






Transaction : 4115



Transaction : 4116




Transaction : 4117



Waiting for the response.


Thanks,
Semmal

From: arut selvan [mailto:[protected]@yahoo.com]
Sent: Friday, July 09, 2010 3:03 PM
To: Semmal Gnanapragasam; semmal
Subject: THIS IS THE MAIL I GOT BACK ....Fw: Complaint ID - 7838



----- Forwarded Message ----
From: CUSTOMER SERVICES SECTION <[protected]@canbank.co.in>
To: [protected]@canbank.co.in
Sent: Thu, July 8, 2010 6:38:41 PM
Subject: Fw: Complaint ID - 7838

Forwarded;

please verify the details with FSS /from jpt print out and redress the grievance of the
customer expeditiously under advice to us.

P nambi
Senior manager
CUstomer Service Section
CO,Chennai



----- Original Message -----
From: hocss
To: CUSTOMER SERVICES SECTION
Sent: 08/07/2010 10:39 AM
Subject: Fw: Complaint ID - 7838


----- Original Message -----
From: Canbank-WebMaster
To: [protected]@canbank.co.in
Sent: Thursday, July 08, 2010 7:35 AM
Subject: Complaint ID - 7838

TO

Branch Office

Complaint Details:
Complaint ID : 7838
Name : g arut selvan
Address : no.50,3rd cross,thirumagal nagar, velrampet,pducherry,
Account Type : savings
Account Number : [protected]
Name of the Branch : pondicherry engineering college branch
Subject : cash and receipt not dispensed but debited in account
Earlier Complaint Details :
Problems Encountered : sir i went to atm at 8.53 withdrwn amt/33000 trans declined again i withdran amt/10000 nothing came(both cash and receipt) i waited for three min,int tat machine the next customer login screen came.. so i came out f the centre. then some two people went inside. again i went inside and with drawn amt/0000 .now receipt and cash came ,but jit was debited 20000. i checked immediately with tat branch manager. he didnt respnd me properly. i need t know full details abt the thing happened.. could u please go through this complaint and reply me in a very positive manner..... i am in urgent need of money..
Remedy requested : quick refund f my lost money(10000)
Customer Email ID : [protected]@yahoo.com



Please check the complaints and overcome the result.

Regards,
Canara Bank Web-Master.

dear sir,
I want to draw attention of people in general and management of canara bank in particular regarding
the prevailing state of corruption in bank's recruitment process in bihar. the painful part is that it is an internal
people who are doing this. they are doing this in very planned manner. the guys who control exam centres are involved in this process. what they do is that do not take signatures of people who write the exams.so that the legitimate people do not have any proof. and later they erase the roll nos. written on succesful candidate's paper and replace with the roll no. of people from whom they took money. this has been widespread in the state of bihar . their agents are lucrating people all over .
this is a grave issue for both bank as well as people and the society on the whole. qualified people are deprived of their careers. also banks have to face grave consequences in future due to incompetent staff. i would like to add that this is not only for canara bank but almost every other bank in the state of bihar.

Canara bank has to further issue loan in nearest branch. If not that, as a responsible
bank, it must at least take steps to issue loans CONVENIENTLY in the dedicated branch.
Here, by dedicated branch, i'm pointing out to CANARA BANK RETAIL ASSETS HUB, TRINITY CIRCLE.
The above mentioned place is where you get ONE OF THE WORST EXPERIENCES In banking.
Why because there is only one officer there handling educational loan issues of most of
the canbanks' in bangalore. My question to the senior management authorities is that how can
one person handle all of Bangalore's eduloan accounts? Obviously it results in delay.
Also, there is lack of SKILLED STAFF. There is also a huge vacancy in almost every
canara bank branch i have visited (at least 5 per branch are required). I think, recently
there was a mass transfer of officials, which has resulted in officials with least knowledge
of computers taking over the charge which also adds to the worst experiences.
Let me come to my problem now. I had availed educational loan a year back.Even though
the same case existed a year ago, the officer in charge was friendly and also doing his work
faster. I used to get the dd within 2 days of my request. But a day before yesterday when i
went to the bank, there was a new official there, who said that it may take more than a week
for me to get the dd. The problem is that there is only a week left for the last date for
payment of fees. I'm in a fix. Can the bank help me out in this case? Also he is arrogant
and inefficient. He also doesn't the procedure to gain access to his own working computer.
By the time others come and help him out, it would have been too late.
If the bank can't do this, I think it is improper for the bank to issue any further
educational loans. The bank, as such has no proper facilities to handle those loans, and
makes the experience of the loan availer worst. He may also feel like not coming to the bank
ever again. I hereby hope that let the bank stop issuing further educational loans and also
put an end to the EMOTIONAL ATHYACHAR faced by the loan availer.

i used canara bank debit card on 25/08/10 at 1615 hrs for withdrawing, Rs 15000/- from canara bank atm at kolsewadi, kalyan location but i received Rs 9500/- only but the transaction receipt showed Rs 15000/- deduction and Rs15000/- was deducted from my account hence received Rs 5500/- less. The complaint was made with written application to my home branch of Canara Bank on 26/08/10 but yet nothing steps had been taken to get my Rs 5500/- amount.

Respected sir

Sub:Account balanceRs.3000/- is missing, ACC No:[protected] NAME:SARANYA R.

I am SARANYA R customer of Canara Bank with the account number[protected].Ihave accessed an IOB ATM ID-9219 on 25th evening with the following address
Vivekanandha College Campus Br
Elayampalayam
Tiruchengode
Namakkal District
Tamilnadu

I have accessed the ATM for RS 3000/- (ATMID-9219)once and i couldnt get the amount and any other transactions on25th AUGUST 2010.On 26th i have accessed the same ATM For RS 3000/- and i am shocked my balance is low.Please check and send my money (Rs.3000/-)back .As i am a student i am suffering a lot to pay the fees.please send my money back to my account

Today evening I lost my Canara Bank ATM CARD.
I want to block it so that it cannot be misused.
I dont have my ATM card number.
My account number is[protected].
Branch : Basaweshwarnagar.
Please send confirmation to my given mail ID.
Thanks and regards, Suchitra Srinath.

dear sir


Most respectfully, i am account holder of canara bank najafgarh new delhi -110043 and having a/c sb no[protected]. i had issued a cheque having ch. no.-249913 of rs. 2500/- on 04-08-10 same cheque was gone for clearing on 12-8-10 and said cheque was dishonored for reason insufficient balance but there was sufficient balance in my a/c. i had to suffer the financial loss which was claimed by the party with the bank charges.the main problem for dishonored the ch. was not insuficient balance infact the main reason was that cheque book which was issued to me by the bank not feeded in the bank system. the bank should have firstly feeded the ch. book and then issue to the customers.
All mistake done by the bank but bank manager is not accepting at all and saying that i will not do anything regarding this problem and said that you can do anything with misbehaviour.

I have complaint in canara bank site in complaint form but no action taken by the managment

So i requested you that take a reasonable action i will be highly oblised to you


yours truly

VIVEK BHARDWAJ
MOB. [protected]

Sir/M`m,
I am a SB a/c holder in Canara Bank, vasant kunj branch(PP School Extn, VK ). My SB a/c no is [protected]. I had deposited a chq of rs 18000/-(Chq no 486888) in my a/c in Corp Bk, vasant kunj on around 18.07.10. The chq was returned by Corp. Bank thro "Return memo report (CTS clearing)", dt 20.07.10, specifying the reason "Contact drawer/ drawee bank & present again". My spouse went on 22.07.10 to Canara Bank, VK br to check the reason. The officer in charge on duty that day did not even want to look at the returned chq, leave aside tell the reason & gave some flimsy explanation for not knowing.

I had sufficient balance in my a/c. My signature & other details on chq are correctly filled(I still have the returned chq). So reason for returning chq. is not at all clear. As instructed on return memo, neither I (as Drawer) nor the VK branch (as Drawee Bk) know the reason. I did not present the chq again (as instructed in the return memo), because unless reason for returning in the 1st instance is known, it would have been futile to present again. Some one would have returned again giving same or some other vague reason.

Pls also appreciate that it has caused unnecessary harassment to me & also Corp bk has deducted Rs 50/ as "chq return charge". Further, I was held up to use the amount in my account.

On 01.08.10, I sent an email to DGM-HRM SECTION, CIRCLE OFFICER,
CANARA BANK, NEHRU PLACE, ND . But till date no acknowledgement/ reply has been received from his end. Is it customary in Canara Bank at all levels not to respond/help?. So I am turning to you for help.

I also want to know whether it is right & legal for banks to deduct "cheque return charge" from the account of the cheque depositor if the deposited chq. bounces. In such cases what is the fault of the depositer? Now this practice is being followed rampantly by almost all banks.

Request for an early action & reply.
Thanks,
Yours sincerely
(R.Gopal-HUF), 0-[protected]

YOUR COURIER PERSON REFUSED TO SHOW HIS ID CARD , DUE TO INTIAL IS NOT IN YOUR RECEIPT YOUR PERSON REFUSED TO DELIVER TO ME AND ASKED ABOUT THAT COVER AND I TOLD THAT IT IS MY LOGIN PIN THEN ASLO HE REFUSED AND RETURNED THAT TO ORIGIN AND GIVEN THE REASON AS THAT I HAVE REFUSED TO COLLECT, AND PERSON IS NOT AVALAIBLE, I AM ASKING THAT WHO IS THAT FELLOW TO GIVE THE FALSE MESSAGE TO THE BANK AND COURIER DEPARTMENT, GIVE ME ORIGINAL REASON OR IF YOUR PERSON GET THE BRIBE TND DELIVER THE CONSINGEMENT OR ELSE I HAVE TO TAKE ACTION AGAINST YOUR COURIER SERVICE FOR YOUR FALSE INFORMATION MY DOCKET NO CC6776609 (G)SYED MOHAMMED JAN CELL.[protected]

I'm foreigner, i'm from Thailand. But now i got some problem with ATM of Canara Bank

because 2 days ago i had withdraw money about 6100 Rps.- and then after slip come out,i'm looked at it

i'm looked at it for 5-10 secs(not over than that) and suddenly ATM just taken my money back.

Plz help me, tell me something to solve this problem...

i looking forward to see some answer

Thank you ...

Respected Sir/Madam,

My Cancard Card No. [protected] (previous card No. [protected])

The dispute started with receipt of credit card statement dt. 1/9/07 by charging me service charges & tax of Rs. 84.63 inspite of timely payment of my dues. (You may please check with your Cancard division for my previous records on payments). While enquiring with their customer Relation Section, they agreed to talk to cancard division and reverse the amount.

However, in spite of our discussion, subsequent statements received by me are again charged with service charges for October ’07 (Rs.425.93), November ’07 (Rs. 290.93), December’ 07(Rs. 21.94) for delayed payments.(attached copies of Card statements).

After I sent 3 mails (dt. 7/11/07, 5/12/07 & final mail on 17/12/07 ) to Card Division, they reversed all service charges wrongly charged on me except Rs. 84.63 of August’07 Statement. (Mail copy and Card statement for Jan’ 08 enclosed). I do not know why they have not reversed Rs. 84.63. Frustrated with the attitude of card division personal, I stopped interacting with them.

Now every month I am receiving card statement with additional service charges/tax and finally received a notice from :The Manager, CCBRM Section, Canara Bank,Cancard Division, RB&S Wing,Spencers Towers,No.86, M. G. Road, Bangalore – 560 001, treatening me to black list and include in negetive list and of court proceedings. please help me. I have all documents which can be shared with you.



Regards
G G Prabhu

I was issued an ATM cum Debit card from the Canara Bank / Tinsukia branch , Assam bearing card no-[protected]against my savings account no[protected] used as salary account ) a few days ago . But when i was going to use this for the first time in a SBI ATM machine ( as there is no Canara bank ATM machine in our city ) a slip came out written with " SORRY UNABLE TO PROCESS " RESPONSE CODE- 050 , TXN no- 2670, date[protected] and i was unable to transact . I called the SBI help lineno-[protected] and received the reply as '' its a technical problem , i should try later " but on next day while i tried to draw money from a ICICI ATM machine i got the message that " your ATM card has been blocked for entering wrong PIN for more than three times and till now i cant transact with this ATM card . I called the Canara bank Tinsukia branch for help and they told that they will see this problem and will contact me soon . But still the problem has not been solved and i am waiting for the help.

PRANJAL BORAH
TINSUKIA , ASSAM
e-mail- [protected]@yahoo.com

To whomsoever it concern:

In the above said branch, the staffs who are working are very not customer friendly and they are taking their own time to complete the task. Since the branch is computerized but they are working like in stone age. Particularly, the manager and his junior is not customer friendly. They are talking like anything with the customer, it is very irritating. Please forward this to concern authorities and do the needful.

Thanking you.

i acces debit card of Canara bank on 21/03/2010 time was 10.40pm from SBI ATM vijay cross road. Bank debited rupess 6000 form my account but did not came out from machine. its been 3 months i m not getting any proper feed back from any of mention banks. Canara bank says go to SBi bank and SBI Bank Ask CANARA bank. Still i did'nt get my money back nor even proper response from any of bank. so i request you to slove my problem and tel this banks that not to do fraud to their customers

Sir,

I am the bona-fide account holder of your esteemed Bank. I have been operating my Saving Account no[protected] at Dilshad Garden, New Delhi branch since April 2007.

I would like to draw your kind attention on such an issue which is not acceptable at all by a financial institution like Bank.

I am betrayed by Mr.S.K.Khaneja, Sr.Manager of my Dilshad Garden branch. He or his staff has provided my Saving Bank Account statement to some other person without my authorization which is against the rules and regulations of a Bank.


• A/c Statement is printed on Letterhead of Canara Bank and Mr.Khaneja is simply trying to get rid of this major scandal by saying that we don’t print A/c statement on letterhead of Canara.
• On footer of page its appearing the IP Address i.e. http://172.16.37.12/Host_Report/CH220.16122257.671.2743.rep 2/16/2010.

Mr.Khaneja used his power for the sake of money or personal relation and provide the A/c Statement of the person who is Second Part to me in Distt.Court Karkardooma. Dishonesty of Mr.Khaneja affected me a lot including in monetary terms.

You are requested to take strict official action against the person who has been declining the reputation of CANARA BANK. In other case please clarify under which provision this has been done.

Hoping for immediate action.

Thanking you,


Sanyogita Malkoti

We had taken a housing loan from Canara Bank, Bangalore in the financail year 2005 -06. At the time of availing loan we had opted for Fixed rate of interest of 8.3%. We have continued to pay the fixed rate of interest for the past 5 years, however for the past 2 years the Bank has been insisting on the floating rate.
Inspite of repeated follow ups and visits to the bank they have not resolved the issue and are insisting on paying the extra amount of Rs.18,000/-.

Request you to plese help me in resolving this issue as this has led to severe stress and discomfort for my mother and myself.

Hi,
My father had a SB account with CANARA Bank.and he expired on january 2010.So the account was locked.My self and my mom planned to close the account.Already we were depressed a lot of losing my father but we were made to run here and there for taking our money back.
Initially ,they asked us to fill up some forms which was internaly filled by the manager of KK Nagar(Srinivasan) and he had sent to regional office for approval.This...

i have my a/c with the canara bank but,i want to suggest all my friends who wants to purchase the railway ticket through net by using canara bank debit/credit card.
actually i have purchased a ticket by using canara bank debit card but due to some work i have cancelled my ticket.
and till now(near about 1year) i have not get back my money back into my a/c.
that irctc customer care said that they had refunded my but the bank staff says that why i have purchased the ticket?
now you all tell me what i should do?

Sir,
I am a teacher in Govt. Girls Sec. School Mayur Vihar Phase-3,New delhi.We have a school A/C No[protected] in Canara Bank Vasundhara Enclave,Delhi-110096.I deposited Rs.16250 by cash on 12/04/10 but by mistake put the A/C no as[protected].I reported the matter in writing on 24/04/10 and attached the receipt in original .I had made several visits to the bank but nothing has been done so far.We require the money for school purposes urgently.The A/C is in the name of Vice Principal.

Anita Jolly
Mob:[protected]
Res:A-521,sector-19,Noida

Sir,
I am a Customer of a Canara Bank.I have withdrawn 2200Rs. from ICICI ATM S1CW5108 on 30/04/10 at 14:51pm from my Canara Debit Card No.[protected], the transaction got declined due to system error.Now when i withdrawn from SBI atm.There i saw that 2200Rs. more was already deducted from ATM S1CW5108.This is the problem that i am facing and the bank is not responding and reversing my transaction.Canara personnel were saying they have forwarded the application to ICICI Bank but ICICI Bank is not accepting that transaction was not made.Already many days have been passed since i have submitted the application to the Canara Bank, BANGALORE.I am not getting any response from them.Please see to the matter urgently for reversing of the trasanction.