Canara Bank Complaints & Reviews

Dear Sir,

I am an NRE 33380 account holder in your bank at South Gandhi Maidan branch - Patna.

From Oct.2010 I am not getting updation of my account through your alerts services in my email address altaf.[protected]@gmail.com.

I have sent several reminders to particular branch on [protected]@canbank.co.in about this problem but no response at all till now.

Even I tried to call on[protected] to bank staff to know the account status but no one ever picked up my call.

Dear Sir,

I am working in Karawal Nagar and goes to Canara Bank Yamuna Vihar Branch to deposit amount in my Saving Account in Canara Bank Rohtash Nagar Branch but the cashier refused to deposit and tell me that he can not deposit the amount of other branch

From

MAHESH KUMAR

[protected]
1/7572 Street No-09 East Gorakh Park Shahdra delhi

Sub: Problem in CANARA BANK ATM card No. [protected] SB A/c No.[protected]
Respected Sir,
I, Javed Ahmad a govt. employee SB A/c No. 14433 is running from 31.12.2008 with Canara Bank branch Sarnath , Varanasi (U.P.). I have received new ATM card from the branch office, in October 2009 but I am unable to transaction from my account due to some ATM card problem.

I informed to branch manager,customer care and Nodal Officer so many times but I could not found satisfactory answer and facing trouble yet.

Therefore, please provide me satisfactory help to operate my ATM card as soon as possible.

Thanking you Sir,

Sincerely,
Javed Ahmad
SB A/c No.[protected]
ATM Card No. [protected]

Hi there

This is Siju from London, I Am writing this letter on behalf of my father who is in ernakulam.Last 19th October my father deposited a Barclays bank cheque worth £400/- into his account at AYYAPPANKAVU BRANCH,ERNAKULAM[protected] and they said to him that the cheque will be credited after 1 month.The cheque has been cleared from our bank on the 28 th of October now its 24th of November and the bank people says its not came yet after collection.My father has been to the branch so many times and the employees of the branch was not at all helpful in this matter (even-though he is a senior citizen)today as well my father went to the branch and they were throwing him here and there(he went to someone and the person said am not the concerned person ask other person and so on it carried away with 3,4 persons) and in the end they said that they doubt that the cheque has been bounced.

So I would like to know the time scale for clearing a foreign currency cheque from your bank. And would like to COMPLAIN the ill-treatment of the customers like my father had with your bank

The Details Are Given Below

Account Holder **************

Account Number *************

Cheque Details

Bank Name BARCLAYS BANK, UNITED KINGDOM

Branch KINGSTON BUSINESS BRANCH,LONDON

Amount Remitted £400/-

Remittance Date 19/10/2010

Date Of Collection From Barclays 28/10/2010

Post writting up this email below and payment of leftover 7 installments worth total amount of Rs 12.5 lakhs what we get is an arrogant letter from bank stating you need to pay 1.95 lakh extra for miscalculation of interest 6 years back by some employee....

TILL NOW NO ONE HAS GIVEN US IN BANK WRITTEN THAT WE NEED TO PAY Rs 14 lakhs just getting some lame answers from all people across Nagpur.....

As per Information act dont we as consumers have right to know why such a mistake was kept unnoticed for 6 years and why I wasn't conveyed that in WRITTING FOR 2,160 DAYS


================================================================================...⇄

Letter written to bank 2 months back...Copy attached....

To,
The Divisional Manager
Canara Bank, Circle Office, “GUMAN” 3rd floor,
Residency Road, Sadar
Nagpur - 440 001

Respected Sir.,

Myself Kedar Mohite (Customer Code: 13768) has adhered to education loan (Ref No: MS/EL/3/02/95/2004/PMZ) sanctioned on 24/06/2002 from Gandhinagar Branch (Nagpur). The repayment of the loan began after completing my Master of Science degree from Norwegian School of Management on 24/6/2005. As per the contract provided by Gandhinagar Branch manager it was stated as monthly EMI of Rs 14,214/[protected]@84 installments.

Today, I am left with 7 installments of Rs 14,214/- and my parents receive a deficit amount of Rs 2.7 lakhs to be paid as my educational loan. My parents has visited the Gandhinagar branch twice and loan officer there has been giving vague reasons for past 2-3 weeks. Today i.e. 11th August 2010, he told my parents that there was some miscalculation in EMI which was supposed to be Rs 17,000/- instead of Rs 14,214/-(as stated in the contract signed by Branch manager)..Thus clarifying the deficit amount..

If there was a miscalculation why was it referred or brought in account after 6 years of payment? Has there been no annual loan audit for past 6 years? The other thing is that the current loan in charge pointed out that previous employee has made the mistake..A mistake that’s costing me Rs 2 lakhs…Is it worth for mistake of an employee that I pay extra? Later when my parents asserted what has been wrong..the loan in charge person provided another vague reason that its software mistake.

Further to your notice, I have always paid a monthly EMI of Rs 15,000/- instead of Rs 14,214/-..so I am not aware why isn’t the extra Rs 800 per month for 6 years isn’t reflecting in my loan amount payment on top of it I am paying Rs 2 lakhs for an employee mistake.

I would appreciate if a reliable and non falsified answer or explanation is provided to me at earliest…

Thanking you

Best Regards

Kedar Mohite

We floated a private limited company in the name of M/s. KARNILA SYSTEMS PVT. LTD, GOKUL, HOUSE NO. 5033, CHEVARAMBALAM, CALICUT in the year 1998 and we had availed a mortgage loan from West Hill branch of Canara Bank which was closed some time in year 2002 as a one time settlement. The Company could not carry on business and had to close down.
The Canara Bank had furnished Form 8 (Document No. 6 dt 30.4.99, CO No. 09-12577 of 1998) to the Registrar of Companies, Kochi. Though the Loan was closed, the position was not reported to the Registrar of Companies and consequently the above said company continued as a defaulting firm. The ROC has now informed that they intend to initiate criminal proceedings. Unfotunately the details of payment made is not readily available with us
The bank was requested on 16.10.10 through a letter which was personally handed over to issue a certificate that “ all loan and credit facilities in the name of KARNILA SYSTEMS PVT. LTD with us have been closed and there is no loan or other credit facilities in the name of KARNILA SYSTEMS PVT. LTD with us as on date.

Despite promise to check records and issue the certificate, the Bank has not responded yet. The mobile calls being made to Mr. Ganesh of the Branch is not being received. We are living with fear of criminal proceedings and the bank overlooking the fact there has been a breach of trust in not vacating the charge on the company when agreeing to a one time settlement is not responding.

What is the best course of action to get out of the situation

I, Shri S.N. Srinivasan a retired Tamil Nadu Government employee is drawing pension from Canara Bank, Munirka Branch since 2007. My PPO number is OAC 13133. The Bank has been crediting every month an amount which much less than my pension. Inspite of several complaints, the bank has not taken any initiative to rectify the error. Instead they credit the difference as arrears after every 6 months. As a result I am loosing the interest and it is causing lot of mental agony. My Pension has also been refixed w.e.f 1.6.1988 and am yet get the arrear.

To

The Branch Manager ,
Canara Bank
Tirunelveli – 627 001

Sir,

I am a BSNL Employee paid the outstanding amount of Personal Loan in one lump sum on[protected] at Canara Bank , Tirunelveli Junction Branch and approached the concerned Officer to stop further recovery personaly on that day.

But a sum of Rs.3000/= has been recovered from my monthly salary on demand by the bank. Then demand draft for that amount wrongly recovered on demand has been handed over to our BSNL Employee by the bank for which I had to collect that DD from the BSNL Employee from his premises.

In this connection the concerned Officer of the bank now simply says over phone in reponse my enquiry on[protected] that I should approach my pay drawing officer to stop the recovery and getting a certificate from the bank or otherwise the recovery will be made further.

I am surprised of this practices from a prominent schedule bank by a resposible Officer.


In this connection What I expect from the bank is :

1. Wrong recovery of the loan amount may be refunded to me only with the reasons thereof so that I can maintain my Income and Expenditure Statement with documentary proof since the recovery has been shown in my monthly salary silp.

2. Genuine persons shouild not be affected monitorily, physically and mentally by a resposnsible Officer to deal with the customers. Further I like to have a pleasant reception rather then servces among the public
Yours truly,


C.Petchimuthu, Sec.,Supr., Emp.No.1170/[protected]
Telecom Centre , New Bus Stand , Palayankottai – 627 002

Hello Sir,

Can you please have look in the below email follow ups.

I didnt got any response from the BANK

From: semmal nila [mailto:semmal.[protected]@gmail.com]
Sent: Wednesday, September 08, 2010 10:32 AM
To: Semmal Gnanapragasam; [protected]@canbank.co.in; [protected]@canbank.co.in; arut selvan; CUSTOMER SERVICES SECTION
Subject: Re: Fw: Complaint ID - 7838

Hello Sir,

We haven't heard back from you.
It is almost two and half month, yet to receive any progress over this case. It is impacting our family badly.

Please check and let us know when we will be getting our hard earned money rupees 10,000 ?

Thanks,
Semmal

On Tue, Aug 17, 2010 at 5:59 AM, Semmal Gnanapragasam <Semmal.[protected]@igate.com> wrote:
Hi Sir,

Sorry to contact you directly.
My brother G.Arutselvan ([protected]) have got the below problem during his ATM transaction at Rediarpalayam Canara branch.
We registered a complaint regarding 10000 rupees not dispensed on 24 Jun 2010 at 8:53 AM.
We didn’t hear back from your Bank representative for this issue.

It is very shameful and disrespectful to hold an account with your bank as we didn’t even got the least gratitude with respect to this complaint.
Please reply back.
Scanned copies are attached here in the mail itself.

Pass book scanned copy:


Letters given to both manager at PEC Branch and Manager at the Rediarpalayam branch:






Transaction : 4110



Transaction : 4111
For this particular transaction we didn’t received any transaction slip or money.

Other two people done the next two transactions
Transaction : 4112

Transaction : 4113


Again we proceeded with our transactions

Transaction : 4114
Then we came to know that this 10000 rupees was detected by the bank.






Transaction : 4115



Transaction : 4116




Transaction : 4117



Waiting for the response.


Thanks,
Semmal

From: arut selvan [mailto:[protected]@yahoo.com]
Sent: Friday, July 09, 2010 3:03 PM
To: Semmal Gnanapragasam; semmal
Subject: THIS IS THE MAIL I GOT BACK ....Fw: Complaint ID - 7838



----- Forwarded Message ----
From: CUSTOMER SERVICES SECTION <[protected]@canbank.co.in>
To: [protected]@canbank.co.in
Sent: Thu, July 8, 2010 6:38:41 PM
Subject: Fw: Complaint ID - 7838

Forwarded;

please verify the details with FSS /from jpt print out and redress the grievance of the
customer expeditiously under advice to us.

P nambi
Senior manager
CUstomer Service Section
CO,Chennai



----- Original Message -----
From: hocss
To: CUSTOMER SERVICES SECTION
Sent: 08/07/2010 10:39 AM
Subject: Fw: Complaint ID - 7838


----- Original Message -----
From: Canbank-WebMaster
To: [protected]@canbank.co.in
Sent: Thursday, July 08, 2010 7:35 AM
Subject: Complaint ID - 7838

TO

Branch Office

Complaint Details:
Complaint ID : 7838
Name : g arut selvan
Address : no.50,3rd cross,thirumagal nagar, velrampet,pducherry,
Account Type : savings
Account Number : [protected]
Name of the Branch : pondicherry engineering college branch
Subject : cash and receipt not dispensed but debited in account
Earlier Complaint Details :
Problems Encountered : sir i went to atm at 8.53 withdrwn amt/33000 trans declined again i withdran amt/10000 nothing came(both cash and receipt) i waited for three min,int tat machine the next customer login screen came.. so i came out f the centre. then some two people went inside. again i went inside and with drawn amt/0000 .now receipt and cash came ,but jit was debited 20000. i checked immediately with tat branch manager. he didnt respnd me properly. i need t know full details abt the thing happened.. could u please go through this complaint and reply me in a very positive manner..... i am in urgent need of money..
Remedy requested : quick refund f my lost money(10000)
Customer Email ID : [protected]@yahoo.com



Please check the complaints and overcome the result.

Regards,
Canara Bank Web-Master.

dear sir,
I want to draw attention of people in general and management of canara bank in particular regarding
the prevailing state of corruption in bank's recruitment process in bihar. the painful part is that it is an internal
people who are doing this. they are doing this in very planned manner. the guys who control exam centres are involved in this process. what they do is that do not take signatures of people who write the exams.so that the legitimate people do not have any proof. and later they erase the roll nos. written on succesful candidate's paper and replace with the roll no. of people from whom they took money. this has been widespread in the state of bihar . their agents are lucrating people all over .
this is a grave issue for both bank as well as people and the society on the whole. qualified people are deprived of their careers. also banks have to face grave consequences in future due to incompetent staff. i would like to add that this is not only for canara bank but almost every other bank in the state of bihar.

Canara bank has to further issue loan in nearest branch. If not that, as a responsible
bank, it must at least take steps to issue loans CONVENIENTLY in the dedicated branch.
Here, by dedicated branch, i'm pointing out to CANARA BANK RETAIL ASSETS HUB, TRINITY CIRCLE.
The above mentioned place is where you get ONE OF THE WORST EXPERIENCES In banking.
Why because there is only one officer there handling educational loan issues of most of
the canbanks' in bangalore. My question to the senior management authorities is that how can
one person handle all of Bangalore's eduloan accounts? Obviously it results in delay.
Also, there is lack of SKILLED STAFF. There is also a huge vacancy in almost every
canara bank branch i have visited (at least 5 per branch are required). I think, recently
there was a mass transfer of officials, which has resulted in officials with least knowledge
of computers taking over the charge which also adds to the worst experiences.
Let me come to my problem now. I had availed educational loan a year back.Even though
the same case existed a year ago, the officer in charge was friendly and also doing his work
faster. I used to get the dd within 2 days of my request. But a day before yesterday when i
went to the bank, there was a new official there, who said that it may take more than a week
for me to get the dd. The problem is that there is only a week left for the last date for
payment of fees. I'm in a fix. Can the bank help me out in this case? Also he is arrogant
and inefficient. He also doesn't the procedure to gain access to his own working computer.
By the time others come and help him out, it would have been too late.
If the bank can't do this, I think it is improper for the bank to issue any further
educational loans. The bank, as such has no proper facilities to handle those loans, and
makes the experience of the loan availer worst. He may also feel like not coming to the bank
ever again. I hereby hope that let the bank stop issuing further educational loans and also
put an end to the EMOTIONAL ATHYACHAR faced by the loan availer.

i used canara bank debit card on 25/08/10 at 1615 hrs for withdrawing, Rs 15000/- from canara bank atm at kolsewadi, kalyan location but i received Rs 9500/- only but the transaction receipt showed Rs 15000/- deduction and Rs15000/- was deducted from my account hence received Rs 5500/- less. The complaint was made with written application to my home branch of Canara Bank on 26/08/10 but yet nothing steps had been taken to get my Rs 5500/- amount.

Respected sir

Sub:Account balanceRs.3000/- is missing, ACC No:[protected] NAME:SARANYA R.

I am SARANYA R customer of Canara Bank with the account number[protected].Ihave accessed an IOB ATM ID-9219 on 25th evening with the following address
Vivekanandha College Campus Br
Elayampalayam
Tiruchengode
Namakkal District
Tamilnadu

I have accessed the ATM for RS 3000/- (ATMID-9219)once and i couldnt get the amount and any other transactions on25th AUGUST 2010.On 26th i have accessed the same ATM For RS 3000/- and i am shocked my balance is low.Please check and send my money (Rs.3000/-)back .As i am a student i am suffering a lot to pay the fees.please send my money back to my account

Today evening I lost my Canara Bank ATM CARD.
I want to block it so that it cannot be misused.
I dont have my ATM card number.
My account number is[protected].
Branch : Basaweshwarnagar.
Please send confirmation to my given mail ID.
Thanks and regards, Suchitra Srinath.

dear sir


Most respectfully, i am account holder of canara bank najafgarh new delhi -110043 and having a/c sb no[protected]. i had issued a cheque having ch. no.-249913 of rs. 2500/- on 04-08-10 same cheque was gone for clearing on 12-8-10 and said cheque was dishonored for reason insufficient balance but there was sufficient balance in my a/c. i had to suffer the financial loss which was claimed by the party with the bank charges.the main problem for dishonored the ch. was not insuficient balance infact the main reason was that cheque book which was issued to me by the bank not feeded in the bank system. the bank should have firstly feeded the ch. book and then issue to the customers.
All mistake done by the bank but bank manager is not accepting at all and saying that i will not do anything regarding this problem and said that you can do anything with misbehaviour.

I have complaint in canara bank site in complaint form but no action taken by the managment

So i requested you that take a reasonable action i will be highly oblised to you


yours truly

VIVEK BHARDWAJ
MOB. [protected]

Sir/M`m,
I am a SB a/c holder in Canara Bank, vasant kunj branch(PP School Extn, VK ). My SB a/c no is [protected]. I had deposited a chq of rs 18000/-(Chq no 486888) in my a/c in Corp Bk, vasant kunj on around 18.07.10. The chq was returned by Corp. Bank thro "Return memo report (CTS clearing)", dt 20.07.10, specifying the reason "Contact drawer/ drawee bank & present again". My spouse went on 22.07.10 to Canara Bank, VK br to check the reason. The officer in charge on duty that day did not even want to look at the returned chq, leave aside tell the reason & gave some flimsy explanation for not knowing.

I had sufficient balance in my a/c. My signature & other details on chq are correctly filled(I still have the returned chq). So reason for returning chq. is not at all clear. As instructed on return memo, neither I (as Drawer) nor the VK branch (as Drawee Bk) know the reason. I did not present the chq again (as instructed in the return memo), because unless reason for returning in the 1st instance is known, it would have been futile to present again. Some one would have returned again giving same or some other vague reason.

Pls also appreciate that it has caused unnecessary harassment to me & also Corp bk has deducted Rs 50/ as "chq return charge". Further, I was held up to use the amount in my account.

On 01.08.10, I sent an email to DGM-HRM SECTION, CIRCLE OFFICER,
CANARA BANK, NEHRU PLACE, ND . But till date no acknowledgement/ reply has been received from his end. Is it customary in Canara Bank at all levels not to respond/help?. So I am turning to you for help.

I also want to know whether it is right & legal for banks to deduct "cheque return charge" from the account of the cheque depositor if the deposited chq. bounces. In such cases what is the fault of the depositer? Now this practice is being followed rampantly by almost all banks.

Request for an early action & reply.
Thanks,
Yours sincerely
(R.Gopal-HUF), 0-[protected]

YOUR COURIER PERSON REFUSED TO SHOW HIS ID CARD , DUE TO INTIAL IS NOT IN YOUR RECEIPT YOUR PERSON REFUSED TO DELIVER TO ME AND ASKED ABOUT THAT COVER AND I TOLD THAT IT IS MY LOGIN PIN THEN ASLO HE REFUSED AND RETURNED THAT TO ORIGIN AND GIVEN THE REASON AS THAT I HAVE REFUSED TO COLLECT, AND PERSON IS NOT AVALAIBLE, I AM ASKING THAT WHO IS THAT FELLOW TO GIVE THE FALSE MESSAGE TO THE BANK AND COURIER DEPARTMENT, GIVE ME ORIGINAL REASON OR IF YOUR PERSON GET THE BRIBE TND DELIVER THE CONSINGEMENT OR ELSE I HAVE TO TAKE ACTION AGAINST YOUR COURIER SERVICE FOR YOUR FALSE INFORMATION MY DOCKET NO CC6776609 (G)SYED MOHAMMED JAN CELL.[protected]

I'm foreigner, i'm from Thailand. But now i got some problem with ATM of Canara Bank

because 2 days ago i had withdraw money about 6100 Rps.- and then after slip come out,i'm looked at it

i'm looked at it for 5-10 secs(not over than that) and suddenly ATM just taken my money back.

Plz help me, tell me something to solve this problem...

i looking forward to see some answer

Thank you ...

Respected Sir/Madam,

My Cancard Card No. [protected] (previous card No. [protected])

The dispute started with receipt of credit card statement dt. 1/9/07 by charging me service charges & tax of Rs. 84.63 inspite of timely payment of my dues. (You may please check with your Cancard division for my previous records on payments). While enquiring with their customer Relation Section, they agreed to talk to cancard division and reverse the amount.

However, in spite of our discussion, subsequent statements received by me are again charged with service charges for October ’07 (Rs.425.93), November ’07 (Rs. 290.93), December’ 07(Rs. 21.94) for delayed payments.(attached copies of Card statements).

After I sent 3 mails (dt. 7/11/07, 5/12/07 & final mail on 17/12/07 ) to Card Division, they reversed all service charges wrongly charged on me except Rs. 84.63 of August’07 Statement. (Mail copy and Card statement for Jan’ 08 enclosed). I do not know why they have not reversed Rs. 84.63. Frustrated with the attitude of card division personal, I stopped interacting with them.

Now every month I am receiving card statement with additional service charges/tax and finally received a notice from :The Manager, CCBRM Section, Canara Bank,Cancard Division, RB&S Wing,Spencers Towers,No.86, M. G. Road, Bangalore – 560 001, treatening me to black list and include in negetive list and of court proceedings. please help me. I have all documents which can be shared with you.



Regards
G G Prabhu

I was issued an ATM cum Debit card from the Canara Bank / Tinsukia branch , Assam bearing card no-[protected]against my savings account no[protected] used as salary account ) a few days ago . But when i was going to use this for the first time in a SBI ATM machine ( as there is no Canara bank ATM machine in our city ) a slip came out written with " SORRY UNABLE TO PROCESS " RESPONSE CODE- 050 , TXN no- 2670, date[protected] and i was unable to transact . I called the SBI help lineno-[protected] and received the reply as '' its a technical problem , i should try later " but on next day while i tried to draw money from a ICICI ATM machine i got the message that " your ATM card has been blocked for entering wrong PIN for more than three times and till now i cant transact with this ATM card . I called the Canara bank Tinsukia branch for help and they told that they will see this problem and will contact me soon . But still the problem has not been solved and i am waiting for the help.

PRANJAL BORAH
TINSUKIA , ASSAM
e-mail- [protected]@yahoo.com