Canara Bank Complaints & Reviews

Sir, My Canara Bank Debit-ATM Visa Card linked with my SB A/c in Branch Code 0350 validity expired in December 2010. The Bank did not issued me a renew Visa Card on timly. When I asked the Bank there was very confusing attitude of the Bank and finally I was not able to utilise my Visa Card for transactions and suffered hectic problem because of the Bank's irresponsible service. I have faced problem from last two months and Bank did not yet solved the problem. The issuing Card and blocked themselve after so that I lost my Cards at their ATMs and could not make my transactions when money was needed.
Bhagyendra Patel

Dear Sir/Madam,
I am Sharmilaa Daundkar, having saving bank account with ICICI Bank
The incidance happned (background):-
I went to Canara bank ATM Centre , Bibwewadi Branch Pune on today (26/2/2011) at 13. 32 pm to withdraw cash from my ICICI saving bank account, all the formalities of incert card, pin, cash amount etc has been ask & done by me as per machine instructions, yet the machine displays message your transaction is in process.... & suddenly my card has been retained by machine showing slip your trasaction declined record no 2267. I have slip with me to show as proof.
I was shocked as this is happend first time in life.
After happned all these, I called up to canara bank ATM, customer representative said they can not do anything!! now I can get the card at my Aundh brach.
Then I called up at ICICI bank customer care block the card, & ask for new card to be issued.
It will now take 8 to 10 working days! to get card in my hand.

Compansation claim -
As a customer I suggest if the CANANRA Bank ATM not tie up with ICICI bank, the canara bank ATM should show/display notice or display on ATM machine that this card will not be entertain or you can not do transaction with this bank card etc.
I have gone thru lot of hedech after the incidance happened.
So ultimately the customer is suffering, I want the action point to be taken from Canara bank for the same incidence & do the needful.

Would like to request the loss/charges I have bare to call al the way to CANARA BANk & ICICI Bank customer care & the metal hedech /feeling of insecurity of loosing of cash amount etc to be given by the Bank.

Waiting for Positive reply

Thanks,
Your's Truly
Sharmilaa Daundkar
sd

Hello All,

Pls Help to resolved this issue we already takes follow up with Canera Bank Regarding issue but still issue not Resolved ..

for your references follow up mail mention Below..



From: UPENDRA KUMAR (DEL) [mailto:[protected]@gmail.com]
Sent:[protected]:44 AM
To: [protected]@canbank.co.in; [protected]@canbank.co.in
Cc: parmesh.[protected]@vodafone.com; upendra kumar; UPENDRA KUMAR; [protected]@live.com
Subject: Re:Money Deducted From Account Without Dispensing Cash Issue still Not Resolved.

Hello Sanjay,

Please Look into this it takes already 09 days after making complaint to

[protected]@canbank.co.in and receive the same conformation from the nodal of canera

and they confirm us the problem will be resolved within 48 working Hrs , But 09

days gone only Rs 1000 transfered back in account....

Now also find the complaint no 10178

Thanx & Regards
Upendra Kumar
Mobile :-+91-[protected]
:-+91-[protected]
E - Mail : [protected]@gmail.com
Determination beats ability, every single time"


On Sat, Feb 19, 2011 at 10:33 AM, PARMESH JUGRAN <PARMESH.[protected]@vodafone.com> wrote:
Hi,


Good Morning Sir, Need Your Intervene As I Have Been Following For This Since 10th But Still Issue Not Resolved. On 12th Only Rs-1000 Transferred Into My Account Instead Of Rs-1500.On 15th I Got a Call and They Assured Me Rest Rs-500 Will Be Transferred Within Two Days as They are Claiming for That.Sir It Was One time Transaction, So There Should Be No Delay In Transferring Money. Please Help.




Regards
Parmesh Jugran
[protected]
“When somebody criticizes you don't worry, Stones are generally thrown only at tree full of fruits


From: PARMESH JUGRAN (DEL-NE)
Sent: Monday, February 14, 2011 1:30 PM
To: '[protected]@canbank.co.in'
Cc: '[protected]@Gmail.com'
Subject: RE: Money Deducted From Account Without Dispensing Cash.

Hi,


Very Good afternoon sir, Yesterday I checked my account and come to know that only Rs-1000 has been transferred back to my account instead of actual amount Rs-1500.Please help in resolving this issue as it has been six days now.





Regards
Parmesh Jugran
[protected]
“When somebody criticizes you don't worry, Stones are generally thrown only at tree full of fruits


From: PARMESH JUGRAN (DEL-NE)
Sent: Thursday, February 10, 2011 11:15 AM
To: '[protected]@canbank.co.in'
Cc: '[protected]@Gmail.com'
Subject: Money Deducted From Account Without Dispensing Cash.

Hi,



Dear Sir,



This Is To Bring your Kind attention toward one of my transaction at One Of The ATM Which Is Situated At Phase-2 Okhla, Just Next To Our Office. When I Was Withdrawing Money ,The entered Amount Rs-1500 Got Deducted From My Account While I Did Not got The Cash. Please Look Into This As It’s A Govt. Bank and Most Of The People Have So much trust On it I am A Vodafone Employee and Have Salary Account With Canara Bank.I am Looking For A Urgent Help From Your End.


Name---Parmesh Prasad.

Account Number[protected].

Card Number—0842

Record Number[protected]










Regards
Parmesh Jugran
[protected]
“When somebody criticizes you don't worry, Stones are generally thrown only at tree full of fruits

To
The Branch Manager,
Canara Bank,
Extn. Counter I.P. College,
Sham Nath Marg,
Delhi 110054

Dear Sir,

Ref: 1) Debit Card No. [protected]
2) S. Bank A/c No.[protected]
3) PNB ATM at Bhola Nath Nagar, Opp. Geeta Bhawan, Shahdara ATM ID # H4012500

Sub: Cash for Rs. 5,000/- not received in ATM but Amount has Debited in my A/c.

Thanks for reply(dt. 30.01.2011) against my complaint dt. 09.12.10, that the transaction for Rs. 5,000/- done be me at PNB ATM at Bholnath Nagar is successful, Sir I have few queries against this, I hope that you will satisfy me with answers.

6. What action was taken by bank regarding this complaint?
7. How many this type of complaints were lodge in your bank and what was the answer, whether your customers get there money back?
8. How many times PNB ATM at Bhola Nath Nagar, Opp. Geeta Bhawan, Shahdara
ATM ID # H4012500 was out of order in a Year and what was the reasons? Is there any complaints lodge regarding this ATM regarding non dispensed of Cash? And what was the Answer?
9. What is the procedure of tallying the cash at ATM by PNB and Canara Bank.?
10. Is it possible by ATM staff i.e. When they come to fill the ATM with Cash they knew
(ATMs, are configured to retract the notes presented, back into ATM if they are not collected with a predefined period, say 30 seconds. The cash thus retracted is stored in retract bin within the ATM. However there is no guarantee that all the notes have been retraced back, since the customer may have held a partial set of notes presented. Hence when such a retract happens, it does not result in crediting the customer account back, but this amount is credited back to the ATM suspense account.





When such an event happens, there should be excess physical cash inside the ATM compared to the ATM account, and this excess may match with the amount in ATM suspense account. this excess cash can be given back to the customer when he approaches the bank. ATMs can also be configured not to retract the notes when not collected, if desired by the bank.)
f) Please provide me the ATM Account and suspense account of PNB ATM at Bhola Nath Nagar, Delhi that day i.e. 07.12.10
g) Is this ATM was configured not to retract the notes when not collected, if desired by the bank?
h) Is it possible by ATM staffs to check the ATM account and cash balance. (If excess cash is found in ATM they keep in their pocket.)
i) On 07.Dec 10, this PNB ATM was out of order. Is this ATM was automatically repaired or manual repaired by staff.
j) Every ATM has camera, can you provide me a video clip for 07 Dec.10.


Sir, please your are humbly requested to look into the matter and help to get my cash back. and I also authorize my spouse Sh. Sanjay Sharma (SB A/c. No. 40 in your branch, attested signature are appended below) to take further action in this regard.

Kindly do the Needful
_________________________________
(Attested signature of Sh. Sanjay Sharma)
Thanking you,



Monika Sharma
H. No. 1107, Street # 11,
B Block, Baba Colony,
Burari, Sant Nagar,
Delhi 110084
Mobile # [protected], [protected]

Encl:
1. Photocopy of my previous complaint.

Resp Sir/madam,



I Forget ATM card pin code

I bearing card no [protected] had forget pin code please issue me pin code so that I can operate ATM of CANARA BANK
Saving Account and this account my salary account ,
NAME:-Yaduveer verma


Thank u with regard

Yaduveer verma
[protected]
Thirumala cabs
luckno

hed Office
secunderabad

Dear Sir,

I am Prathiba.R SB account holder(A/C no.[protected] in Canara Bank, K.H. Road branch, Bangalore.

Previously I had lost the debit card and I had applied for the new and I got the new Debit card 2month ago but till now not activated. I had been to bank more than 10-20 times within this 2months to make my debit card activated, but of no use. And I am facing lot of problem, bcz of this.

So, please help me out making my debit card activated.


Regards,
Prathiba.R
Bangalore

Sir,
Most respect fully I Ravindra Shrivastava, an account holder of Canara Bank, Naraina Vihar, New Delhi.., bearing account no.[protected], I withdrew monry of Rs. 2000/- on dt 03.12.10, at 10.45 a.m. from Canara bank Atm Manali(HP)., ATM ID is 6033, but I did not get money from ATM and the above mentioned amount is deducted from my account. From that day I continuously gave my complains to Canar Bank, but till now I do not get any proper response form the above bank. I was also telephone THe Branch, but he always reply me very crurely.
So please support and give me solution.
Thanking you.

Ravindra Shrivastava
Mob. [protected]

To
Head officer
ATM complain
Canara Bank
Head office
Patna

I used ATM two times(each Rs/10000) in SBI,Mahendru,Patna, deducted Rs/20,000 from my account on 14 Dec 2010 but i didnot receive money,only received slip in which written,sorry unable to process,but unfortunately broken that and put in dustbin.

In same case on same day from Allahabad Bank ATM,near Patna science college,ATM used ,Rs/10000 deducted from my account but not received money,only received slip written in that-sorry unable to process.slip broken & put in dustbin.

I already informed written application on 20 Dec 2010 to Branch Manager,canara bank,sheikhpura,he told me ,complain customer care for recovery money .Because this types of case,for cash withdrawal from other bank,higher authority will take action regularly for the same.

After complaining 10 days gone but not credit amount (Rs/30000) in my account.Pls take action and credit amount Rs/30000 to my account.

Thanks and regards
syed Jamal Ashraf
SB Ac/[protected]
charyari,Sheikhpura
mob-[protected]

Respected Sir,

It's my fortunate that your have gone through my email and have patients to reply the same. But for your kind knowledge I must say that I myself have send my printout (with the original challan) of the system generated application form after being filling up. I must also inform you in this regard that I have gone through every short of instructions mentioned in the notice but still its my unfortunate you have informing me that I haven't got the the posted application.

It's really a heartbreaking for an unemployed because of you some technical fault today I am not getting the opportunity to sit in the exam. Since, I have also appeared for other bank's exam but they doesn't have the formalities of sending the system generated filled up application form, still I have gone through the all short of instructions.

I still hope that their must be some short of way out so that I will get the opportunity to sit in the exam and prove my sincerity.

Thanking you, and hope for your earleast reply.

Your's faithfully

SD/-

Subrata Basak

Phone No.[protected]
Mobile No.: [protected]
Email No.: [protected]@gmail.com

Dear Candidate,
Re: Application for the post of Specialist Officer

Registration No.: 102689

Name : SUBRATA BASAK
Post: FINANCIAL ANALYST - JMGS I

This has reference to your application for the post of Specialist Officer in Canara Bank.
In case you have not received a call letter for any post, your online application has been rejected on account of non-receipt of your application printout along with the requisite documents at the prescribed address specified in the advertisement.

Canara Bank


DISCLAIMER:

We are sending this email for the convenience of the Candidates based on the information submitted by the Candidates on Online Registration Form for the above recruitment. If you feel that your email ID is submitted by someone known to you, please pass on the information to the person / candidate concerned. If the email is erroneously received by you due to someone else submitting the email in Online Registration, please ignore and delete the email.





Respected Sir,

With the due respect, I want to inform you that I Subrata Basak fill up the recruitment application form for the post of Financial Analyst in the code 11. The exam will be held on 12.12.10 on that regard I want to inform you that I have not yet been received the admit card. But I continuously tried to download but it has been informed me that it is a invalid login no. But from your side it has een informed me that it is my Reg no. & Password & the same documentation have been attached with this email for your kind information. Please go through the details & permit me to get the duplicate admit card within tomorrow.

I am looking for the response at the earliest.

Thanking you. Hoping that you will response at the earliest & permit me to set in the exam with my admit card on 12.12.10.

Your faithfully,
Subrata Basak
Phone No:[protected]/[protected]
[protected]@gmail.com
- Hide quoted text -


On Sat, Sep 4, 2010 at 3:56 PM, CANARA BANK <[protected]@ibpsorg.co.in> wrote:

Registration for Recruitment of Specialist Officer in CANARA BANK


Dear Mr. Subrata Basak,

Your Application details are as follows.
Registration ID : 102689
Password : W6LC69ZS

Note : Please note the difference between 0 (Zero) and 'o' (letter), 5 (Five) and S (letter) 2 (Two) and Z (letter) while using the Password when reprinting your Application.

You can use these details to reprint your Application Form if required.

Please keep the registration number and password safely till the recruitment process is over.

Please take a printout of the system generated application form for future reference.

The registered print-out of Application along with original payment challan & copies of necessary documents should reach the specified address within the stipulated date, failing which on-line registration is not valid.

Wishing You All the Best.


CANARA BANK
Post Box No. 9722,
Borivali (East)
Mumbai 400 066

hai I am S.LOGANATHAN JUNIOR TELECOM OFFICER,BSNL CHENNAI 2 has availed personnel loan from the above bank through our bsnl MOU agreement with these bank. Every months the EMI has deposited to the aove banks without a single month default through our department by cheque. But canara bank and UBI has complaint my name in the CIBIL list without any infromation and agreement procedure they simply inform to the CIBIL list. They must inform to our department regarding the CIBIL procedure to our BSNL department and agreementr procedures. They unnecessarly shows my in the CIBIL list and giving me drouble to me and spoil my name I am an officer of the BSNL department. Hence you may please don the needful and remove my name in the CIBIL LIST
my PAN NO.ABMPLO601M D.O.B is[protected]. Cell No [protected]

Like to bring your kind attention that even after taking three days leave for to get the pass book & cheque book for the saving account of 26360 opened on 27.10.2010 at cheyyur branch, the branch manager informed that pass book & cheque book are out of stock & yet to be received from HO for the last 36 days. Apart from the above issue the Saving bank a/c holder name clearly mention in the a/c opening form is U.VIMALA. But your bank system shows V. VIMALA is typographical mistake done by your bank staff. For this mistake they are demand the letter from my end to give the SSLC mark sheet, requisition letter etc etc.

Need your support when can I get the Pass book & Cheque Book for the above saving A/C & how much time I have to wait the bank to get the above documents & how many days I have to take a leave for this task.

Sir,
I have opened saving bank account with canara bank(,Ispat Bhawan, Lodhi road, new delhi) branch on 6 sep 2010. Also I have applied for Internet banking facility on 10 sep, 2010 but still after 3 months I have not received it. same case is with 30 other people.
On querying banking officials they replied "the person looking in to this matter met with an accident and we can not do anything until he return, he has all the authority."
from last one and half month they are giving us this same excuse. I have not even got my user name yet.

On inquiring them again and again they ask us to do weird things like : write an application, send email to canara bank, talk to customer care etc.


Please look into this matter.

thank you,



Lokesh Kumar Meena,
BHEL (ET), Lodhi road,
New Delhi

Dear Sir,

I am an NRE 33380 account holder in your bank at South Gandhi Maidan branch - Patna.

From Oct.2010 I am not getting updation of my account through your alerts services in my email address altaf.[protected]@gmail.com.

I have sent several reminders to particular branch on [protected]@canbank.co.in about this problem but no response at all till now.

Even I tried to call on[protected] to bank staff to know the account status but no one ever picked up my call.

Dear Sir,

I am working in Karawal Nagar and goes to Canara Bank Yamuna Vihar Branch to deposit amount in my Saving Account in Canara Bank Rohtash Nagar Branch but the cashier refused to deposit and tell me that he can not deposit the amount of other branch

From

MAHESH KUMAR

[protected]
1/7572 Street No-09 East Gorakh Park Shahdra delhi

Sub: Problem in CANARA BANK ATM card No. [protected] SB A/c No.[protected]
Respected Sir,
I, Javed Ahmad a govt. employee SB A/c No. 14433 is running from 31.12.2008 with Canara Bank branch Sarnath , Varanasi (U.P.). I have received new ATM card from the branch office, in October 2009 but I am unable to transaction from my account due to some ATM card problem.

I informed to branch manager,customer care and Nodal Officer so many times but I could not found satisfactory answer and facing trouble yet.

Therefore, please provide me satisfactory help to operate my ATM card as soon as possible.

Thanking you Sir,

Sincerely,
Javed Ahmad
SB A/c No.[protected]
ATM Card No. [protected]

Hi there

This is Siju from London, I Am writing this letter on behalf of my father who is in ernakulam.Last 19th October my father deposited a Barclays bank cheque worth £400/- into his account at AYYAPPANKAVU BRANCH,ERNAKULAM[protected] and they said to him that the cheque will be credited after 1 month.The cheque has been cleared from our bank on the 28 th of October now its 24th of November and the bank people says its not came yet after collection.My father has been to the branch so many times and the employees of the branch was not at all helpful in this matter (even-though he is a senior citizen)today as well my father went to the branch and they were throwing him here and there(he went to someone and the person said am not the concerned person ask other person and so on it carried away with 3,4 persons) and in the end they said that they doubt that the cheque has been bounced.

So I would like to know the time scale for clearing a foreign currency cheque from your bank. And would like to COMPLAIN the ill-treatment of the customers like my father had with your bank

The Details Are Given Below

Account Holder **************

Account Number *************

Cheque Details

Bank Name BARCLAYS BANK, UNITED KINGDOM

Branch KINGSTON BUSINESS BRANCH,LONDON

Amount Remitted £400/-

Remittance Date 19/10/2010

Date Of Collection From Barclays 28/10/2010

Post writting up this email below and payment of leftover 7 installments worth total amount of Rs 12.5 lakhs what we get is an arrogant letter from bank stating you need to pay 1.95 lakh extra for miscalculation of interest 6 years back by some employee....

TILL NOW NO ONE HAS GIVEN US IN BANK WRITTEN THAT WE NEED TO PAY Rs 14 lakhs just getting some lame answers from all people across Nagpur.....

As per Information act dont we as consumers have right to know why such a mistake was kept unnoticed for 6 years and why I wasn't conveyed that in WRITTING FOR 2,160 DAYS


================================================================================...⇄

Letter written to bank 2 months back...Copy attached....

To,
The Divisional Manager
Canara Bank, Circle Office, “GUMAN” 3rd floor,
Residency Road, Sadar
Nagpur - 440 001

Respected Sir.,

Myself Kedar Mohite (Customer Code: 13768) has adhered to education loan (Ref No: MS/EL/3/02/95/2004/PMZ) sanctioned on 24/06/2002 from Gandhinagar Branch (Nagpur). The repayment of the loan began after completing my Master of Science degree from Norwegian School of Management on 24/6/2005. As per the contract provided by Gandhinagar Branch manager it was stated as monthly EMI of Rs 14,214/[protected]@84 installments.

Today, I am left with 7 installments of Rs 14,214/- and my parents receive a deficit amount of Rs 2.7 lakhs to be paid as my educational loan. My parents has visited the Gandhinagar branch twice and loan officer there has been giving vague reasons for past 2-3 weeks. Today i.e. 11th August 2010, he told my parents that there was some miscalculation in EMI which was supposed to be Rs 17,000/- instead of Rs 14,214/-(as stated in the contract signed by Branch manager)..Thus clarifying the deficit amount..

If there was a miscalculation why was it referred or brought in account after 6 years of payment? Has there been no annual loan audit for past 6 years? The other thing is that the current loan in charge pointed out that previous employee has made the mistake..A mistake that’s costing me Rs 2 lakhs…Is it worth for mistake of an employee that I pay extra? Later when my parents asserted what has been wrong..the loan in charge person provided another vague reason that its software mistake.

Further to your notice, I have always paid a monthly EMI of Rs 15,000/- instead of Rs 14,214/-..so I am not aware why isn’t the extra Rs 800 per month for 6 years isn’t reflecting in my loan amount payment on top of it I am paying Rs 2 lakhs for an employee mistake.

I would appreciate if a reliable and non falsified answer or explanation is provided to me at earliest…

Thanking you

Best Regards

Kedar Mohite

We floated a private limited company in the name of M/s. KARNILA SYSTEMS PVT. LTD, GOKUL, HOUSE NO. 5033, CHEVARAMBALAM, CALICUT in the year 1998 and we had availed a mortgage loan from West Hill branch of Canara Bank which was closed some time in year 2002 as a one time settlement. The Company could not carry on business and had to close down.
The Canara Bank had furnished Form 8 (Document No. 6 dt 30.4.99, CO No. 09-12577 of 1998) to the Registrar of Companies, Kochi. Though the Loan was closed, the position was not reported to the Registrar of Companies and consequently the above said company continued as a defaulting firm. The ROC has now informed that they intend to initiate criminal proceedings. Unfotunately the details of payment made is not readily available with us
The bank was requested on 16.10.10 through a letter which was personally handed over to issue a certificate that “ all loan and credit facilities in the name of KARNILA SYSTEMS PVT. LTD with us have been closed and there is no loan or other credit facilities in the name of KARNILA SYSTEMS PVT. LTD with us as on date.

Despite promise to check records and issue the certificate, the Bank has not responded yet. The mobile calls being made to Mr. Ganesh of the Branch is not being received. We are living with fear of criminal proceedings and the bank overlooking the fact there has been a breach of trust in not vacating the charge on the company when agreeing to a one time settlement is not responding.

What is the best course of action to get out of the situation

I, Shri S.N. Srinivasan a retired Tamil Nadu Government employee is drawing pension from Canara Bank, Munirka Branch since 2007. My PPO number is OAC 13133. The Bank has been crediting every month an amount which much less than my pension. Inspite of several complaints, the bank has not taken any initiative to rectify the error. Instead they credit the difference as arrears after every 6 months. As a result I am loosing the interest and it is causing lot of mental agony. My Pension has also been refixed w.e.f 1.6.1988 and am yet get the arrear.

To

The Branch Manager ,
Canara Bank
Tirunelveli – 627 001

Sir,

I am a BSNL Employee paid the outstanding amount of Personal Loan in one lump sum on[protected] at Canara Bank , Tirunelveli Junction Branch and approached the concerned Officer to stop further recovery personaly on that day.

But a sum of Rs.3000/= has been recovered from my monthly salary on demand by the bank. Then demand draft for that amount wrongly recovered on demand has been handed over to our BSNL Employee by the bank for which I had to collect that DD from the BSNL Employee from his premises.

In this connection the concerned Officer of the bank now simply says over phone in reponse my enquiry on[protected] that I should approach my pay drawing officer to stop the recovery and getting a certificate from the bank or otherwise the recovery will be made further.

I am surprised of this practices from a prominent schedule bank by a resposible Officer.


In this connection What I expect from the bank is :

1. Wrong recovery of the loan amount may be refunded to me only with the reasons thereof so that I can maintain my Income and Expenditure Statement with documentary proof since the recovery has been shown in my monthly salary silp.

2. Genuine persons shouild not be affected monitorily, physically and mentally by a resposnsible Officer to deal with the customers. Further I like to have a pleasant reception rather then servces among the public
Yours truly,


C.Petchimuthu, Sec.,Supr., Emp.No.1170/[protected]
Telecom Centre , New Bus Stand , Palayankottai – 627 002