CASHe Complaints & Reviews

I applied loan on 19.04.2024 and the loan was approved and was still under processing but today is 29.04.2024 still they not disbursed the loan due to technical glitch.
If they are not able to process it then why they are stating that it is approved.
its been 10 days they shouldn't have given approval

The loan has been approaved and awaiting for the disbursement from Cashe side but upon checking the web appliaction for cashe is states that the loan has been disbursed and loan repayment daye is 24th May 2024 which is incorrect we havent recieved any transfer of the loan.
Upon checking the same information on your mobile application it is showing as loan disbusement in process.
Request you to kindly check the same from your...

Since last 25 days i am processing through your application, 1st you approves then after 8days you said transfer failed reapply, again you people approved 2nd time again transfer failed again 3rd your executive called and said this time it wont happen amount will be disbursed within hour a again applied did all the processes again transfer failed, is this a joke for you. When i am getting the disbursement may i know from your end. I took for emergency purpose not for fun .
If you dont resolve within 24 hours, i will escalate this to RBI and concerned authorities about your services and issues. After 3times emandate you people are not disbursing. I will tag your lending partners and investors too in social handle about your services.

Hi

I have applied for the loan last week and it's in disbursal and processing since[protected].

The customer executives doesn't respond properly. They don't respond to calls, messages or the mails. We need to keep calling them and they choose to answer is ignorantly.

They have mailed me saying the amount will be credited to my account by today[protected] EOD.

We are going through medical emergencies for which the amount is necessary and they keep delaying the disbursement saying they have technical glitch going on since last 3 months.

Please help me with this to resolve and the amount is credited to my account asap

I applied cashe loan 16000/-How many days to wait and still two days have been completed How many mails should I send to you My entire loan application is complete, but the amount is not dispersed. How many days should I wait If you delay like this, I will file a RBI Ombudsman complaint against your company. your loan transfer is under process cashe app It shows that I want the loan amount to be transferred as soon as possible I want to solve this problem quickly Here I am mentioning the screen shot of the problem, check it once

Whenever applied for loan after 24 hr message received sorry loan amount disperse fail. My Current loan id is CLN# [protected].

3 times my loan has been approved since 1st March 2024, then after waiting for disbursal for 7-8 days, they cancel the application stating disbursement failed. My applications have been cancelled 3 times in last 20 days, that too after approving the loan request and signing the loan agreement. They call themselves and ask to apply for loan, stating some technical issue at there end.

On call they mention funds will be disbursed within 10 minutes, these 10 minutes turn into 10 days, then 10 months..

Customer support is useless apart from automated replies you get no help.

Why do you even approve loans when you cant disburse in time.????
Cancel the application is first go itself, so at-least we will not have hopes of getting funds.

Loan is taken for emergency and such delays and later cancelling the application is complete harassment on our part.

This is in spite of me being a consumer of this app for 6-7 yeas now.

Dear Cashe Team,

I applied for cashe loan on 15th April and it got approved on 15th April. But loan amount not disbursed yet. Please check for this issue and disbursed the loan amount as soon as possible. If it is not possible to disburse on time then cancel the loan.

Thanks and Regards,
CLN21678862

CLN - 3684272

Hi I would like to raise a serious concern about Cashe app who gives false commitment and have no options to contact them.. Their executives are always busy on another call and the chatbot service will never satisfy your query. They only ask to refer to the app where again the same issue exists.

This app have given me mental pressure.
This is highly unprofessional from Cashe it seems nothing less than an illegal way of harassing people.

I would liketo request all the people facing this issue ww should seek help under law via courts to get these organisations stop operating.

This is the last platform where I am approaching to get solution on my serious issue.

Hi
My consumer number is 131476 the loan amount still not credited and application submit date is 3 Apr 2024.

All the process got completed on 14th April, since then you have not disbursed the amount. We take loans due to emergencies, i am having a medical emergency, i trusted you people and waiting for the amount. Please do the needful at earliest. I am trying to contact the customer support again no response, cashe and bhanix team is reverting on mail claiming that they are trying to resolve. But when? After a customer commit something. Please help me out

My customer id: 7450190. My loan has been approved on 20/03/24 & Cashe confirmed me that within 24 hrs, loan amount would be disbursed into account. But, today 25 days crossed, no disbursal of loan amount till date.
After repeated mail, they only give excuse of technical glitch & system upgradation for non-disbursal of loan, cashe facing problem
My question, in recent days, how such type of technical problem takes 30-90 days to get solved !! They also don't know how much time it will take to get resolved as technical fault..

Harrasment in name of loan. Ban the application
I have call recording regarding my loan disbursement by today evening for sure, I have asked again and again and the agent has said yes all problems are resolved and am going to receive the amount by today (11/4/2024) evening in my account.

But why then a mail has come that it will take more time for loan to be disbursed as there is a High volume of transactions going on??br...

I have call recording regarding my loan disbursement by today evening for sure, I have asked again and again and the agent has said yes all problems are resolved and am going to receive the amount by today (11/4/2024) evening in my account.
But why then a mail has come that it will take more time for loan to be disbursed as there is a High volume of transactions going on??
Are you all playing with me again?
This is the 3rd time I applied for a loan, worst horrible service. Stop scamming. First two times disbursal got declined due to some year end issues from your side, now again delay in disbursal due to high volume of transactions, just stop playing. This time am very serious about things, live upto your commitment of payment by today evening. Stop harassing me.

Call me on [protected] to resolve. I want my money by today 11th evening.

Your team is scamming and playing with me or what!
Is this some joke going on...
Today (10/4/2024) afternoon at around 2 pm one of your CSR called and told me your second approved loan also will not be disbursed as there was some technical issue ongoing and finally resolved. Reapply for the loan and immediately it will get approved and disbursed. I reapplied for the 3rd time & still no approval and transfer has happened.
Are your commitments fake and false, stop playing with customer needs please. Horrible to the power infinity and disgusting loan application.

I have applied for this loan third time only upon Cashe customer support contacting me. I have applied twice before but it was never disbursed even after getting an approval from Cashe.

Please I request Cashe to disburse the funds and honor the approval that they have given me.

Name: Prabind Kumar
Loan No.: 10641860

Customer id 12289718
I have been trying since April 2.2024, twice my entire approved loan failed during disbursal. I have signed agreements and emandates 3 times. I'm not getting a confirmed time line on loan disbursement even though it was approved long back. Getting same response about system issues. Need a proper timeline when will the issue be resolved. We take loans for emergency purposes so I have been stressed a lot.

Loan agreement was signed on 27.03/2024. Thereafter the Esign process was completed on 03/04/2024. But fund was not disbursed to my bank account yet.

I need the money for medical purpose very urgently.

Customer Id: 735804
Registered mobile: [protected]
Registered email: [protected]@gmail.com

Application I'd - 4250711
I have applied for a loan application at your end on 28th March 2023. I have completed all the mentioned requirements along with loan agreement signing as well as e-mandate however it's more than a week that the loan is not disbursed.

Every time I email the concern, you send a auto drafted email mentioning that the "TENTATIVE ETA IS 5 DAYS". But your tentative timeline never ends.

Your WhatsApp chat service is not working. It shows a message - Apologies, our server is not responding at the moment. You may try again after some time.

When connecting you through customer service number, none of the agents connect to call.

Please confirm if I am going to receive the disbursement or not because being a customer I have applied for the loan during an emergency. If not then what is the use of the e-mandate registration and loan agreement signing.

Expecting a call from you soon and please don't send the automated reply claiming false information.

I have applied for a loan application at your end on 28th March 2023. I have completed all the mentioned requirements along with loan agreement signing as well as e-mandate however it's more than a week that the loan is not disbursed.

Every time I email the concern, you send a auto drafted email mentioning that the "TENTATIVE ETA IS 5 DAYS". But your tentative timeline never ends.

Your WhatsApp chat service is not working. It shows a message - Apologies, our server is not responding at the moment. You may try again after some time.

When connecting you through customer service number, none of the agents connect to call.

Please confirm if I am going to receive the disbursement or not because being a customer I have applied for the loan during an emergency. If not then what is the use of the e-mandate registration and loan agreement signing.

Expecting a call from you soon and please don't send the automated reply claiming false information.