CASHe Complaints & Reviews

I applied for the loan but the loan amount has not yet been credited to my account. Had applied for a loan of Rs 7000. Showing loan EMI through cashe app. But the loan money has not been credited to my account yet. It's been 24hrs

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 18, 2023

Verified Support

Hi,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Approved loan 1 month ago but Transfer is getting always failed. I never seen such a company that always giving repeated answer that ETR 5 days informed to bank. But nothing happened. Very very worst service from "CASHE"

Daily am sending mails to cahse support team but nothing happened.

Pls cancel my loan and return all my documents Immediately.

CASHe customer support has been notified about the posted complaint.

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Loan not disbursed as promised

Hi, i had requested for a loan and after 3 days they approved. during approval i had clearly asked whether the loan gets disbursed same day or not, if not then i dont need loan and you can cancel the application. the support team assured that the loan will be disbursed same day ( i have recording) but its almost 24 hrs now still they have not disbursed. On contacting again they are saying that there is some technical difficulties in bank so it will take at least 5 days. as i need amount urgently, i dont need loan with high ROI which gets credited after 5 days. after searching internet found that this is common issue among most of Cashe users. so every time they give same reason. they promote stating it will be credited within 30mins but never happens. so i have sent mail to not credit loan and cancel

Sep 15, 2023

Complaint marked as Resolved

As requested Loan is cancelled.

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 18, 2023

Verified Support

Hi,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Hello
My credit line is approved about a . Still, I am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried to apply but did not get the money. So many times I try to contact its support team. Write so many of mail to the cash e support team. They are giving the same reply as below.
"we are facing some technical issues while...

+2 photos

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Cln#999990003574534

Applied for a loan on 07th Sep. Loan is approved and showing as transferring funds. Contacted support and stated that facing technical issue, ETA will be 5 working days.

Requesting to look into it and do the needful at the earliest.

Sep 18, 2023

Complaint marked as Resolved

Issue resolved.

CASHe customer support has been notified about the posted complaint.

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Ss515

Sep 14, 2023

Received below information from CASHe support on follow up e-mail and yet to resolve.

Dear Customer,

Greetings from CASHe.

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Thank you,
CASHe Support Team

Ss515

Sep 15, 2023

Its on 09th day and post approval - more than 5 working days and yet to disburse.

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Hello
I have taken the loan from Cashe and i have payed all the amount on time . on 12september i made the payment by upi of rupees 5720 and payed amount of 5720 again for october to clear the loan but out of so many months yesterday they auto debit my amount and now when i am calling and mailing i am not getting any response and reply from the company . I am sharing the screenshot of the payments also when i have done the payments and still not getting response .

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Address:	Tumkur
Website:	Cashe

Re: [#19383831]
Dear Customer,

Greetings from CASHe.

We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

We regret the inconvenience and thank you for your patience and understanding.

Thank you,
CASHe Support Team
19383831:347234

CASHe customer support has been notified about the posted complaint.

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Dear Team,

My previous loan paid always on time,
As an emergency I have applied again with high rate of interest as I believe I will get money immediately. I applied with subjected CLN on 11 sep 23, loan aproved on same day, as per your policy within few minutes loan to be disbursed but on 2 EOD not been credited. App just showing we transferring thanks for patience. If not possible to credit then please close my loan and stop e mandate..Hope this complaint taken on priority..
Siddheshwar gaikwad

CASHe customer support has been notified about the posted complaint.

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Siddhant gaikwad88

Sep 15, 2023

Dear Cashe Team',
On 5th working day also my loan not been disbursed. CLN#8667975...
I belive on this application and after paying all emi before due days applied again. Loan sanctioned, e mandate done on same day of application. Afterwards without disbursement just messages receiving as 5 days to be required for that due to technical reasons of bank.
Today is 5th day but still not disbursed.
It's ok, Just requesting if you not want to credit loan amount REQUEST TO CLOSE my application immediately.
In emergency I had taken loan with high interest rates but never missed any single emi ...Please don't see and check patience of serious customers. How I can refer others who are in emergency of cash? If someone required immediately funds as an emergency of medical, although with high interest rates and after applying if he will not get desired amount and if amount received in account after all FINISH AS MEDICAL CONCERN..In pre closure needs to pay all amount with interest...
Again requesting, If required more time to resolve technical issue, please cancel my funding. I will try with other lenders.

Siddhant gaikwad88

Sep 17, 2023

Dear Cashe Team',
Still I am believe on your service as you providing loans in emergency.
I have patience so I am waiting till your bank concern of disbursement 5 days ...
If after 5 days also not possible to disburse please cancel my loan ...In cibil showing this so I am not able to rake or apply other lenders...I am believe on this app, as you helping to those are in needs of emergency...If you can keep rate of interest with some how low then you will be great with other national banks...
Thanks...

CASHe Customer Care

from Powai, Maharashtra

Sep 18, 2023

Verified Support

Hi Siddhant

We have forwarded your concerns to the relevant department for priority disbursal and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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I have 5000 inr loan i have already payment of 3 Emi but in cashe application frist EMI not reflected then i contact customer care i have provided all support documents of payment atill 2 month not reflected and not solved i continue follow but not resolved

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 18, 2023

Verified Support

Hi Priyank,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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We would like to inform that your loan application has been approved from our end. However, we are facing some technical issues while disbursing funds.

Please be assured, we have taken up the matter with the bank. The tentative ETR provided by bank is 05 working days from the date your loan is approved.

As soon as the issue gets resolved, you shall receive the loan disbursal in your bank account.

We would also like to assure that your repayment date will be considered from the date of loan amount transferred to your bank account and it will accordingly get updated in your CASHe account.

CLN # 1312
3236

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Kavya,

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

Kavya k94's [Complaint's author] reply, Sep 13, 2023

Sir it has been 5 days of post approval I had medical emergency that's why iam applied for the loan so kindly make process quick plss

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CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Kavya,

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,
CASHe Team

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Loan#CL1958194 - Loan is approved and all process completed but still the loan amount is not disbursed even after 5 days. Have sent multiple follow up emails to cashe and bhanfix customer support but no response yet.

Request to get the approved loan amount disbursed immediately.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Mahesh,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Mahesh,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Loan amount not credit even after 5 days of approval

Loan amount not credited even after 5 days of approval and all process completion.

Multiple follow up emails sent to Cashe customer support but didn't get any response.

+1 photos

Sep 12, 2023

Complaint marked as Resolved

Received the amount, Thanks

CASHe customer support has been notified about the posted complaint.

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Website:

Cashe

Hi Team,

I have been waiting for the loan disbursal foe the last 2 days. The loan was approved on 8 September 2023 and today is 10th September still, I have not received the amount.
I did contact the chat services but they were not able to help. Can I get the amount at the earliest.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Aditya,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Hi Team

My loan was approved on 8 September 2023. But I have not yet received the Loan Amount.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Aditya,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Hi team

The recovery agents at cashe has a contacyed a random store near my flat saying i have givent that number as a reference. I dont even have that number saved in my phone book. They have also in past sent me abusive messages along with augggestive actions for self harm. I sent a mail to cashe but no action has been taken. This is harrassment and againt rbi guideleines for collection. Please find attached screenshot

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Vinod,

Please share your CLN / registered mobile number with us so we can quickly resolve your issue.

Best,
CASHe Team

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Loan Approved on 8th September 2023. But the amount has not been credited yet.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Aditya,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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Hi Team,
My loan was approved on 8th September 2023. However it is more than 24hrs still the amount had not been disbursed.
The virtual Chat assistant isn't able to help either. Can you please arrange for the urgent loan disbursal

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Aditya,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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My loan is approved from Cashe on 8th September 2023 and it is more than 24hrs but the loan has not been disbursed.
I have connected on their Chat to know the status but the virtual assistant is saying they can't assist with loan status.

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Aditya,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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I have applied for loan which got approved for 60000 on 8 September 23 but still it is showing we are transferring the loan amount to my bank but still I didn't receive my fund in my account.So kindly look into the matter and transfer my funds to my account by today as I have urgent needs of fund for medical purpose otherwise it would create a lot of problems for me .So please kindly transfer my loan amount Today.My CLN# 10345249

+1 photos

CASHe customer support has been notified about the posted complaint.

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CASHe Customer Care

from Powai, Maharashtra

Sep 12, 2023

Verified Support

Hi Bhargab,

We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.

We Hope your query has been resolved.

Best,
CASHe Team

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My CLN 8952721 Approved 1 month ago

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Loan not disbursed as promised

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Loan Transfer Failed

Cln#999990003574534

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CLN#8667975 no disbursement

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Amount is not disbursed yet

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Loan#CL1958194 loan amount not disbursed even after 5 days

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Loan amount not credit even after 5 days of approval

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Cln #13048790

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Loan Approved but Not Disbursed

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Loan Approved but Not Disbursed

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Loan Approved But Not Disbursed

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Loan amount not credited still

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