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CASHe Complaints & Reviews

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Updated: Jan 28, 2025
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D
Dk13
from Mumbai, Maharashtra
Jun 3, 2024
Jun 27, 2024
This thread was updated on Jun 27, 2024
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I am not sure why it is happening every time with CASHE. Amount showing processing. Money not received.

Either cancel my loan or send the money into my bank account.

Customer ID: 5519075.
+1 photos
CASHe customer support has been notified about the posted complaint.
Still money is not received. it's been 14 days since I have received the Sanction letter
Every time I receive the automated reply. There is a process under which a loan disbursement can't be delayed or cancelled after signing the loan agreement and receiving the sanction letter.

𝐖𝐈𝐥𝐥 𝐝𝐞𝐟𝐢𝐧𝐞𝐭𝐞𝐥𝐲 𝐞𝐬𝐜𝐚𝐥𝐚𝐭𝐞 𝐭𝐡𝐢𝐬 𝐜𝐨𝐦𝐩𝐥𝐚𝐢𝐧𝐭 𝐭𝐨 𝐫𝐞𝐥𝐞𝐯𝐚𝐧𝐭 𝐫𝐞𝐠𝐮𝐥𝐚𝐭𝐨𝐫𝐲 𝐚𝐮𝐭𝐡𝐨𝐫𝐢𝐭𝐢𝐞𝐬 𝐚𝐧𝐝 𝐞𝐱𝐩𝐥𝐨𝐫𝐞 𝐥𝐞𝐠𝐚𝐥 𝐫𝐞𝐜𝐨𝐮𝐫𝐬𝐞.

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    Sarvan95
    from Coimbatore, Tamil Nadu
    May 28, 2024
    May 29, 2024
    This thread was updated on May 29, 2024
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    Sir/Madam

    I have applied a loan on 25th May 2024 for the amount of Rs.15000
    In cashe app loan approved and not disbursed till now
    Everytime I am taking loan this much of issue facing..after many emails and atlast complaint raised in consumer complaints.in, the loan is getting disbursed after 48hours..
    So cashe team please process my loan and disburse the loan at earliest..

    My mobile number [protected]
    Cashe Id is 5205121
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    CASHe customer support has been notified about the posted complaint.
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      Address: Mumbai

      I have 1 emi pending mail sent to cashe & bhanix support for same delay payment
      But getting 30 calls in a day & 20 what's app threatening to call my contacts & share my morphed videos
      Sent 10 mails with screenshot to cahse & bhanix support but no reply..
      Also recovery agents don't share their ID or authorisation

      Planning to file complaint in Cyber crime for privacy & identity theft as no recovery agent...
      +3 photos
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      N
      Nonessential
      from New delhi, Delhi
      May 27, 2024
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      Threat and harassment

      Hi Team,

      I have been getting threats and being harassed by cashe finance collection people.
      Some guy named Rahul took loan from cashe finance (as they mention on call) and he gave my number to the cashe finance people, and now they are calling me again and again from different numbers abusing and harassing over the call stating that i am rahuls friend and they want some money also they are threatening me k tujhe uthwa...
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      M
      May 23, 2024
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      Hi team,

      I applied for loan and it was approved and agreement signed. But now i see that loan transfer failed and says upload recent statement. but however i am not able to upload it as the app does not have provision. i have even sent an email. CLN 14625451

      Regards
      Manasa
      CASHe customer support has been notified about the posted complaint.
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        Address: Banglore

        Dear Customer,

        We are happy to inform you that your loan application with CASHe has been approved at our end.

        This message is to keep you briefed that as part of our commitment to transparency and compliance, we are undergoing certain important internal audits to strengthen our disbursal processes. These audits are designed to enhance the efficiency of our disbursal system and add additional layers of security...
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        A
        agnideep
        from Kolkata, West Bengal
        May 22, 2024
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        I had applied for ₹15000 loan and it was in processing first after getting approved for disbursement. Then as it was not reflecting in my account, I raised a complaint via email and I was told that the amount will be disbursed with 5 days from the date of approval, i.e., 17th May, 2024. But on 21st May, 2024 I checked that the transfer failed. My banking details are correct as per banking information entered and I have re applied and it has been approved and still in processing as of 22nd May, 2024. If this again gets failed I will be forced to think that it is just a scheme to dupe my CIBIL and gather financial data. CLN: 21896955
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        CASHe customer support has been notified about the posted complaint.
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          S
          SiddGith
          from mumbai, Maharashtra
          May 21, 2024
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          Loan approved and transfer still didnt credited to my account

          Address: mumbai
          Website: www.cashe.co.in

          I have been using Cashe services from a long time and they have been helpful always. I have applied for withdrawal from my active limit on 11th May 2024 & it was processed but funds were not credited. On 15th May, it got declined requesting me to upload last 3 months bank statement and place request again. I could't upload the bank statement due to some problem in the app hence i have sent it via email and raised a ticket stating the same....
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          Mahalakshmi Sivasubramaniam
          from CHENNAI, Tamil Nadu
          May 21, 2024
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          Address: Chennai

          Hello Cashe,
          I have been using this app for about 2 years now. It usually takes a couple of minutes to get the disbursement of loan amount for me. It won't even take an hour to get the loan. But for the first time I'm facing issue in disbursement of loan amount. It's been 5 hours since I have applied for the loan but didn't get disbursed yet. I applied it medical emergency. My customer ID is 6118935. I request you to check and do the needful at the earliest possible time.

          Thank you
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          CASHe customer support has been notified about the posted complaint.
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            J
            Jasvir411
            May 17, 2024
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            Website: www.cashe.co.in

            Hello
            My credit line is approved about a month ago. Still, I am not able to use it. Every time I apply for a loan to use my credit line. It is going to processing and after some time it shows a Transfer failed. I tried last month to apply but did not get the money. So many times I try to contact its support team. Write 100 of mail to the cash e support team. ..

            I am facing same issue. Application ID: 363000
            EmailID: jasvir.[protected]@gmail.com
            CASHe customer support has been notified about the posted complaint.
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              V
              Vickrocker
              from DELHI, Delhi
              May 17, 2024
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              I am also facing the same issue. Applied for a loan 3 times. The disbursal failed twice after 7 days each time. Applied it again on 16th but still no progress.
              CASHe customer support has been notified about the posted complaint.
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                Address: Mumbai

                Hi,

                This is for customerID 560285 I have been using cashe Sep 2020 never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement, I got message that transfer is pending on 10.05.2024 got message of transfer failed, again reapplied on 10.05.2024, still showing Your Loan Transfer is Under Process.

                When raising...
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                N
                Nilesh Gaiduani
                May 12, 2024
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                It's been over 10 days money transfer showing processing

                Address: Pune

                Dear Sir,

                Please help very bad service for CASHe no proper custome support no customer care number while sending email getting same reply everytime instead of solution

                How RBI has approved this
                I have paid full payment to use credit Iine and later no response at all from there side either give me back my earlier money which I have spent I’m in deep trouble now very frustrating

                Please...
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                N
                Nilesh Gaiduani
                May 10, 2024
                May 11, 2024
                This thread was updated on May 11, 2024
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                Dear Sir,
                It’s been over 8 days for applying my loan
                No revert on refund and disbursement tried so many email and getting same copy paste reply no customer care number

                Please help to sort out things

                Calling insant loan app

                Regards,
                Nilesh
                CASHe customer support has been notified about the posted complaint.
                May 11, 2024
                Updated by Nilesh Gaiduani
                No reply from CASHe sending same email while sending email to customer care
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                  Y
                  yana123
                  from Delhi, Delhi
                  May 10, 2024
                  May 10, 2024
                  This thread was updated on May 10, 2024
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                  Address: BBSR ODISHA

                  Dear cashe,

                  I guess you are doing gross mistake in your system after completing of my loan how come in my CIBIL it’s showing still active . I can take legal action for sure . Because of your irresponsibility my CIBIL score is down . Attaching noc and in my CIBIL score it’s showing active . Resolve it immediately. Please find the attached file for your reference, NOC and CIBIL SCORE. I TOOK THE LOAN ON 03/03/2022 AND ITS CLOSED ON 21/04/2023, ITS SHOWING STILL ACTIVE
                  CASHe customer support has been notified about the posted complaint.
                  May 10, 2024
                  Updated by yana123
                  Despite of clearing the dues as per the email they sent to me, it took over1year to get the things sorted to confirm the payment and update CIBIL that was showing due. Once they confirmed the payment, they messed up the status of loan by updating it as "Settled". I had reached both [protected]@cashe.co.in and [protected]@cashe.co.in and attempted to sort the issue many times. The response was utter nonsense and they are ready to accept the fact that the amount they asked me to pay in the email to clear the loan is not at my request and that was an offer from them to get the balance amount. It is unfair that they had never mentioned anything about settlement at the time of offering to repay the balance and once paid, it took many months along with way too many follow ups to accept the payment and now I am not sure how long it will take to resolve this issue to remove the "settled" tag from CIBIL. I have shared my CIBIL report with them twice, once to update the payment details, later for correcting the status. People who called and were in touch until the payment time, never bothered to respond in either of the form call, sms, WhatsApp. Had to share all the proofs with the support and recovery teams and still they took their own time of 6 or more months to show my data as settled on CIBIL. This is totally unacceptable.
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                    S
                    sudhi@123
                    May 10, 2024
                    May 13, 2024
                    This thread was updated on May 13, 2024
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                    Phone/Mobile:
                    [protected]
                    Email:
                    [protected]@gmail.
                    apllied loan for urgency but cash not credited in my account
                    CASHe customer support has been notified about the posted complaint.
                    Pls help its urgency
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                      V
                      vinod0411
                      from Hyderabad, Telangana
                      May 9, 2024
                      May 11, 2024
                      This thread was updated on May 11, 2024
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                      Address: Hyderabad

                      I’ve applied for a loan from Cashe and previously paid EMI on time too. Last time I’ve checked, the Credit Line is 1 lakh plus but, right now, it’s been cut down to 30, 000 and moreover, I tried to apply for a loan and it’s getting stuck at disbursement. Kindly ask them to disburse the amount asap and also, please increase the credit line for the customers who pay the EMI on time. Furthermore, even before the loan is getting disbursed, they've started the EMI dates, which is even more worse. Kindly resolve the above mentioned issues asap.
                      CASHe customer support has been notified about the posted complaint.
                      May 09, 2024
                      Updated by vinod0411
                      Any update on this??
                      Can someone please respond to this??
                      vinod0411's [Complaint's author] reply, May 14, 2024
                      Anybody?? Anyone? It's been more than 5 days! Still no update
                      Hello!! Anyone there??
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                        Giri1245
                        from Bengaluru, Karnataka
                        May 6, 2024
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                        I am Girish, I have taken loan from cashe and my one EMI is pending, due to financial issue I have requested them to wait for 3 days but they have started calling and messaging to my references. I request you to take immediate action. This is against to RBI.
                        CASHe customer support has been notified about the posted complaint.
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                          R
                          Rdream1
                          May 6, 2024
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                          Loan not disbursed

                          Hi,

                          This is CLN4169834 I have been using cashe since last 2 years never defaulted on my repayments.. I foreclosed my loan on before the due date and again applied on 03.05.2024 . I got approval on the same day, but no disbursement today I got message that transfer is pending.

                          Dear Customer,

                          We are happy to inform you that your loan application with CASHe has been approved at our end.
                          br...
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                          Amar8688
                          from Hyderabad, Andhra Pradesh
                          May 5, 2024
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                          Hi, I have applied loan on 5th May 12pm. I have not received funds. As you have claimed instant funds. I have applied please disburse funds immediately. 8303833 is the cashe customer id. Please help..
                          CASHe customer support has been notified about the posted complaint.
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