So far, so good. CASHe is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope CASHe will keep up the work and continue to help more customers with their concerns even better 🤝
Application shows as the amount is disbursed on Feb 15th but I haven't received any transaction to My bank account and after multiple attempts on Support, social Media escalations I haven't heard from the team in regards to my grievance where now i'm sent with the notification to repay the loan which I haven't even received.
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Manjunatha,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
This started at 8 march 2023 and still continues today 14 march 2023 they have not sent me any money and i have also not applied for any lone but they keep calling me and asking for money which they did not send they are threatening me this is very risky as they have my call list and mobile details i would like if they stop calling me cause THEY HAVE NOT SENT ANY MONEY and stop harassing me
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Nainaahuja,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I completed the e-mandate and Esign on 11.03.2023. But till is showing me that still processing. As per your company rules, the money should credit within 10 to 20 mins after approval.
I have sent several emails but no response has been received and no loan received yet.
+1 photos
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Abhay,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I have closed my existing loan and applied for new loan on 8/03/2023. They have called me and said that to put e mandate sign so that they can transfer loan amount. but till now the amount is not credited and I didn’t not got NOC for last loan also. No one is responding to mail and they don’t have any source for contacting them. It is been almost 6 days but no response from them.
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi HarishankarIshan,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I applied for a loan on 8th March 2023, which was approved on 9th March 2023, even after completing all the e-mandate and e-signing my loan amount is still in process. It has been more than a week now and there is also no response from the WhatsApp and email team. This is really disgraceful as it was an urgent loan.
Please help regarding the same
+1 photos
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Rivaz,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Dear sir ihave requested loan on 08/03/23, cashe was approved it has been 8days, still the loan amount is not credited iny my account, i have medical emergency plzz solve it ASAP.
Mar 15, 2023
Complaint marked as Resolved
resolved
CASHe customer support has been notified about the posted complaint.
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi yeswanth,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Still amount not disbursed - Ticket number #15308688
Dear sir/madam my cashe loan got approved on 9th march 2023.emandate finished.status showing as loan transfer in process since 9th March.I would like to know the status of disbursal time.pls disburse the loan ASAP.
Mar 14, 2023
Complaint marked as Resolved
my compliant not resolved
CASHe customer support has been notified about the posted complaint.
I have applied for a loan on March 10th Mar 2023 and it's still showing its processing, this is taking too much long as it's already day 5, as per company rules amount should get disbursed in 20-minutes, but this is undetectable, I was a satisfies customer before, but seeing at the service now, i think i have to change my mind, please get my amount disbursed as soon as possible.
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Rajan,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
Payment Is Disbursed But loan Is not credited in my account till now
Address: Noida
I had applied for a loan of Rs.50000 with your app on 10/03/23. As per app notification state that my documents are okay to proceed with and said the loan will be disbursed in 30 Mins. But it’s been 04 days I haven’t received the loan amount and also I haven’t received any confirmation from your bank that my application had been rejected. If my documents are not okay to proceed with you should mention it to me. I am very disappointed with your poor service. I have fulfilled all conditions as demanded by your bank staff but still it’s happening.
I request you to kindly help me by doing needful and taking necessary steps to approve my loan shortly. I shall be highly obliged for your kind support.
CASHe customer support has been notified about the posted complaint.
Hello i am Ganesh Mahale i had applied loan on 8th March 2023 and it's been almost 5 days it's showing processing and we pay high interest because we need money in emergency and if it take 5 days or week than it doesn't make sense to take loan ..when can't help in emergency
Kindly solve my issue.
+1 photos
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Callmemg,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I apply cashe loan before two days but now still processing
Which more day this problem still here
Please solve this problem and transfer cashe in registered account
+1 photos
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CASHe Customer Care
from Powai, Maharashtra
Mar 16, 2023
Verified Support
"Hi Nitin,
Please share your CLN / registered mobile number with us so we can quickly resolve your issue.
I applied for the CASHe 270 Loan product - Amounting to 50k on 04/03/2023. The loan was approved and disbursement was in the processing state. The status was the same till 10/03/2023 and then it showed the transaction failed and I was asked to re-apply. I applied again for the same product and amount on 10/03/2023. The status is still the same - Loan Approved but disbursement is still in processing.
+2 photos
CASHe customer support has been notified about the posted complaint.
We are glad to inform that your loan application has been approved and the funds have been disbursed to your Bank account.
Thank You,
CASHe Support Team