Nov 18, 2020
Complaint marked as Resolved SIR, ON 15/06/2020 REGARDING ABNORMAL BILLS WE HAVE SPOKEN WITH ASSISTANT ENGINEER ( AE) AMARAVATHI, AGAIN ON 09/07/2020 WE WENT TO AE AMARAVATHI OFFICE AND MESSAGE ALSO SENT . AND SPOKEN WITH ADE ON 15/07/2020 ELECTRICITY BILLS SENT BY WHATSAPP TO AE AND ADE ALSO.
ON 12/10/2020 WE HAVE WRITTEN A LETTER TO AE AMARAVATHI OFFICE BY REGISTER POST WITH ACK DUE AND ALSO HANDED OVER ONE COPY PERSONALLY TO AE AMARAVATHI OFFICE ON 13/10/2020 .
SINCE JUNE/2020 ONWARDS WE ARE CONTINOUSLY CONTACTING AE AMARAVATHI OFFICE BUT THE ELECTRICITY OFFICE HAS NOT TAKEN ANY ACTION TO REGULARIZE THE ABNORMAL / HEAVY BILLS, LATER WE WENT FOR METER TESTING / METER CHALLANGE ON 17/10/2020 AND TILL DATE WE HAVE NOT RECEIVED ANY COPY / RESULT OF OUR METER TESTING.
COMPANY NOT CALLED US OVER PHONE TILL TODAY,
COMPANY NOT WRITTEN ANY LETTER TO US,
COMPANY NOT GIVEN ANY EMAIL TO US,
COMPANY NOT GIVEN REPLY FOR OUR LETTER AND FOR OUR MESSEGES.
SIR, PLEASE SETTLE THE MATTER AS EARLY AS POSSIBLE AND REFUND THE EXCESS COLLECTED AMOUNT BY THE COMPANY OR ADJUST THE EXCESS PAID AMOUNT TO OUR FUTURE BILLS OF BANK OR BANK ATM .
THANKING YOU SIR.
BRANCH MANAGER
CENTRAL BANK OF INDIA
DHARANIKOTA
AMARAVATHI
PH- 6304906757.
Central Bank Of India customer support has been notified about the posted complaint.
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