| Address: New Delhi, Delhi |
Dear Sir
I submitted a proposal for health insurance with Cigna TTK health insurance co, Ltd. 7th floor- Himalya house, K. G. Marg, New- Delhi- 110001 on 04.03.2014 vide proposal no.
PROHLT[protected] on 04.03.2014, medical was arranged after 8 days that too after repeated telephonic reminders, on 18.03.2014, they sent a msg. informing the rejection of proposal without giving any proper reason.
Till date health insurance company has not returned my premium back despite sending several mails to their Zonal sales manager Mr. Narender Bhatia, Sales manager Mr. Manoj Prabhakar & operation officer Mr. Mohit Arora. Several personal visits made to their office, several telephonic requests also made but they have failed to respond in a positive manner.
Some times they say cheque is on the way, some times they say it will take more then 45 days to refund & various such lame excuses verbally, but not responding to the mails sent to them.
This is a new company which proclaims itself as a worlds no. 1 company, NOT REFUNDING THE PREMIUM DESPITE REJECTION OF PROPOSAL.
I REQUEST TO YOU REGISTER MY COMPLAINT, TAKE STRONG ACTION AGAINST THIS FAULTING COMPANY.
Thanks & Regards
LEENA ARORA
Mar 23, 2018
Complaint marked as Resolved customer support has been notified about the posted complaint.
Verified Support
Apr 23, 2014
Cigna TTK Health Insurance Customer Care's response Dear Ms. Arora,
I understand your concern about the delay in the arrival of the cheque returning the premium amount. Please understand that due to some problems in the courier office, the delivery of your cheque got delayed. Our inquiries show that the cheque was delivered to you on the 10th of April.
We understand your concern and apologise for the trouble this has caused you. Please let us know if you have any further concerns.
Sincerely,
Cigna TTK Team.
after 7days there is no contact from them. no refund anything..
when I emailed them they replied it will take 10 to 15days..
all they make false comiitment
and fake apologies..
I passing globally to everyone by all available means to not believe them, they are not trustworthy...
however I am still waiting for my refund.. I hope cignattk returns my money soon because I made the payment from credit card and paying unnecessary penalties Beacause of cignattk poor service
contact me - [protected]@gmail.com