[Resolved]  Cinepolis India — cctv camera inside theatre/audi in lucknow

Address:226010

Dear sir / madam, when i was watching movie there was continuous blink of light from a camera like device, is that of any hidden cameras if so it should be informed earlier during the movie begin, and what about individuals privacy, please let me know what exactly the lights were and do u have cameras installed inside the cinema hall so please let me your views this things should be openly known to the peoples
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Apr 24, 2019
Complaint marked as Resolved 
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Mar 24, 2019
Cinepolis India Customer Care's response
Dear Customer(advhcrrs),

Thank you for reaching out to us. We would like to inform you that we do not have CCTV cameras installed inside the theatre.

Regards,
Team Cinépolis
Complaint comments 

Comments

Today we went to see the first show of kesari in bestech mall mohali and thw songs were missing in the movie. Two songs menu kehndi and aaj singh garjega were missing in the movie...the show startrd on time 3.30 pm and got over at 6.20 pm
We want you to take action against this...
Cinepolis India Customer Care's response, Mar 28, 2019
Verified Support
Dear Gurpreet,

Sorry for the inconvenience. Kindly share your contact number and Email ID at support@cinepolis.com with your ticket number (66950) in the subject line so that our team can assist you.

Regards,
Team Cinépolis
Cinepolis India Customer Care's response, Apr 5, 2019
Verified Support
Dear Gurpreet,

We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.

Regards,
Team Cinépolis

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