[Resolved] Cinepolis India — couldn't redeem my loyalty points
Na, Maharashtra, India
Anankitnikki on Feb 1, 2019
I had 491 points till OCT 26, 2018 and there was problem in redeeming these points at your website. Now I found the way to redeem them but they are expired. Pl put them back into my account as I couldnt use them when they were available. You can check into my account details linked to below mobile no. - [protected]
Complaint marked as Resolved Mar 4, 2019
[Feb 01, 2019] Cinepolis India customer support has been notified about the posted complaint.
Verified SupportCinepolis India Customer Care's response, Feb 01, 2019
Thanks for reaching out to us. Once the points are expired cannot be added back. Do let us know in case you need any further assistance.
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