[Resolved] Cinepolis India — night vision or cctv camera inside theatre

the_nik

from Hyderabad, Telangana

Address:

Hyderabad, Telangana

I heard that cinepolis mantra mall have night vision/cctv cameras installed in the theater.

If it is true, then why customers are not informed about it while booking tickets.

And collecting high amount towards some movie ticket. Ticket rate is 200 rupees which is very high.

It is advised to keep same ticket rate for every movie, and give clarification on the cameras installed.

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Oct 21, 2019

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Oct 21, 2019

Updated by the_nik mantra mall UpparaPally Village, Rajendra Nagar Rd, Hyderabad

Verified Support

Oct 21, 2019

Cinepolis India Customer Care's response Dear Customer (the_nik),

Thank you for reaching out to us. We would like to inform you that we do not have CCTV cameras installed inside the theatre.

Regards,
Team Cinépolis