[Resolved] Cinepolis India — Not receiving conformation mail/sms after successful transaction for bahubali-2 movie tickets | |||
I purchased 3 tickets for bhahubali 2 movie at thane, mumbai. Money (Rs.1, 101.34) got deducted from account xx9251, but did not receive any conformation from cinepolis. Tickets booked for (7 th may show at 7.15 in thane) Please kindly look in this matter as soon as possible. Transaction got successful but not received any sms/e-ticket form cinepolis center Was this information helpful? | |||
Jun 16, 2017 Complaint marked as Resolved Cinepolis India customer support has been notified about the posted complaint. Verified Support May 07, 2017 Cinepolis India Customer Care's response Dear Customer (swap2208), Sorry for the inconvenience. Kindly share your contact number and Email ID at [protected]@cinepolis.com so that our team can assist you. Regards, Team Cinepolis. Verified Support May 15, 2017 Cinepolis India Customer Care's response Dear Customer (swap2208), We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day. Regards, Team Cinepolis. | |||
 2 Comments | |||
Comments
I hope this is the right place to reach out the Cinepolis customer care, i have booked tickets last evening and have still not received either sms or a confirmation email. I did choose the option to receive an sms while booking the tickets. Please help.
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DishTV Customer Care's response, Apr 26, 2018
Dear Raghunandan,
Sorry for the inconvenience. Kindly share your contact number, Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 26582) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number, Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 26582) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Cinepolis India Customer Care's response, Apr 26, 2018
Verified Support
Dear Raghunandan,
Sorry for the inconvenience. Kindly share your contact number, Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 26582) in the subject line so that our team can assist you.
Regards
Team Cinépolis
Sorry for the inconvenience. Kindly share your contact number, Email ID along with Cinema address at support@cinepolis.com with your ticket number ( 26582) in the subject line so that our team can assist you.
Regards
Team Cinépolis
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My mobile number is [protected] and email is [protected]@gmail.com
I have recently booked 5 tickets from www.cinepolisindia.com, money successfully deducted from my account, but i have not received any tickets, please help me out.
I was booking today's show in Red Mall (Ghaziabad) 9:00PM.
We are sorry to hear this. Our team is looking into your concern and we will share an update with you soon.
Regards,
Team Cinepolis.
We hope your issue has been resolved now. Let us know if there is anything else we can help you with. Have a nice day.
Regards,
Team Cinepolis.