[Resolved] Cinepolis India — outside food not allowed

Chaitanya Kalbhor

from Palghar, Maharashtra

Sep 8, 2018

Address: Pune, Maharashtra, 411028

Hello,
Even after maharashtra government passed the law of allowing outside food in multiplexes cinepolis is however not following the rule. Please help me out for this. I would like to know if they are correct or i am. Cinepolis says they have not received any order from the government and so they don't allow outside food. I would like to know if once the law is passed does government come to every organization distributing orders or we as citizen have to follow it.

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Oct 14, 2018

Complaint marked as Resolved

Cinepolis India customer support has been notified about the posted complaint.

Verified Support

Sep 10, 2018

Cinepolis India Customer Care's response Dear Chaitanya Kalbhor,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis.

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Comments

HARISH VELLOREGAUTHAM

from Hyderabad, Telangana

Apr 16, 2019

Cine polis is maintained under some bleady poloticial thats why they act as they wish the food charged inside the movie section is very suprising water 60 rs what a joke one samosa 30rs even after the rule is passed not to charge as your wish cine polis does not go according to law why do we have to buy stuff from u guys vl bring our own you fools mend your ways

Cinepolis India Customer Care's response, Apr 17, 2019

Verified Support

Dear Harish,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards,
Team Cinépolis

Ashwini Choudhary

from Mumbai, Maharashtra

Aug 10, 2019

Is food allowed in cinepolis mall in kolkata?
I went to cinepolis hall in Lake mall kolkata today and was carrying two small chips packet for my 1.5 years daughter and waa not allowed. Mr Mir said that this is not your home and you are not allowed to take chips inside.

Cinepolis India Customer Care's response, Aug 11, 2019

Verified Support

Dear Ashwini,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis.