[Resolved] Cinepolis India — outside food not allowed

 
3 Reviews
Pune, Maharashtra, India
 Chaitanya Kalbhor on Sep 8, 2018
Hello,
Even after maharashtra government passed the law of allowing outside food in multiplexes cinepolis is however not following the rule. Please help me out for this. I would like to know if they are correct or i am. Cinepolis says they have not received any order from the government and so they don't allow outside food. I would like to know if once the law is passed does government come to every organization distributing orders or we as citizen have to follow it.

outside food not allowed
Complaint marked as Resolved 2018-10-14 00:56:21

Complaint Status


[Sep 09, 2018] Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Cinepolis India Customer Care's response Sep 10, 2018
Dear Chaitanya Kalbhor,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis.
Complaint comments  2 Comments     Updated: Share0Tweet0

Comments

Cine polis is maintained under some bleady poloticial thats why they act as they wish the food charged inside the movie section is very suprising water 60 rs what a joke one samosa 30rs even after the rule is passed not to charge as your wish cine polis does not go according to law why do we have to buy stuff from u guys vl bring our own you fools mend your ways
Cinepolis India Customer Care's response, Apr 17, 2019
Verified Support

Dear Harish,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards,
Team Cinépolis
Is food allowed in cinepolis mall in kolkata?
I went to cinepolis hall in Lake mall kolkata today and was carrying two small chips packet for my 1.5 years daughter and waa not allowed. Mr Mir said that this is not your home and you are not allowed to take chips inside.
Cinepolis India Customer Care's response, Aug 11, 2019
Verified Support

Dear Ashwini,

Thank you for reaching out to us. We clarify our stand as a law-abiding organization and as when such ruling is passed we will implement the same. As on date, the matter is sub-judice before the Honorable Bombay High Court and no decision is taken so far.

Regards
Team Cinépolis.

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