[Resolved] Cinepolis India — Privacy of customers and misinformation
M
max654
Jul 27, 2022
Aug 29, 2022
This thread was updated on Aug 29, 2022
I have come to know from the staff of theater that inside the auditoriums cinepolis has infra red cameras. I would like to know why customers are not informed about this at time of buying tickets?
I would also like if cinepolis can clarify what government guidelines it follows for installation of cameras. And what all is installed inside the auditorium which might affect privacy of viewers
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Aug 29, 2022
Complaint marked as Resolved
Cinepolis India customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2022
Cinepolis India Customer Care's response Hi,
Thanks for writing us. We regret the inconvenience caused to you. We would request you to share your contact number, email id and exact cinema location so we can assist you further.
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How accurate was the information regarding cctv camera installed inside cinepolis theatre? Let me know as I also have the same query?