[Resolved]  Cinepolis India — Tickets not issued but payment done

Address:Gurgaon, Haryana, 122003
Website:www.cinepolisindia.com

Hi
I have installed cinepolis app and tried booking tickets for 31st july 1 pm show at unity one rohini delhi on 30th july 9 pm
The payment has been debited from my mobile wallet (free charge) but there are no tickets issued
Tried contacting through mail, twitter and even called on the support phone but no response yet

Please initiate the refund at the earliest
Puneet arora
[protected]@gmail. com
[protected]
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Aug 24, 2016
Complaint marked as Resolved 
It was a painful follow up of 17 days with Amit Chawla and Cinepolis on Facebook to get refund
Cinepolis India customer support has been notified about the posted complaint.
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