[Resolved] Citrus Payment Solutions — Airtel recharge | |
On 17.04.2017, i tried to pay my airtel prepaid bill rs.100 (Mobile no-[protected]) online through airtel website. Transaction was unsuccessful but amount of rs.100 was fraudulently debited from my OBC bank account and not refunded till date. Details are as follows: Airtel postpaid mobile number- [protected] Transaction amount- rs.100 Transaction date- 17.04.2017 Transaction ref no-IB SHP/28952731/[protected]/CITRUS PA/airte351 Narration -FEB/28679320/Rech/airte3517040 Was this information helpful? | |
May 23, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. Verified Support Apr 20, 2017 Citrus Payment Solutions Customer Care's response Hi Vineetha, We would like to inform you that the Merchant Txn id -[protected] is not successful at our end. In case of any deduction, the same will be refunded to you within 3 to 5 working days. For more help and assistance you can also write to us at [protected]@citruspay.com. Regards, Citrus Support Team | |
 3 Comments | |
Comments
Yesturday i am paid a fees of b ed lucknow university amount 1002 but fees was not submited plz check transaction no100566 14CP[protected]
Citrus Payment Solutions Customer Care's response, Apr 20, 2017
Verified Support
Hi,
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
Application no[protected]
Up Bed lucknow
Transaction date 09/04/2017
transaction no. Not
amount 551.58
I have a recived msz for 551.58 debited to your account but up bed does not show fee status sir please help me.
Email id. gautam.[protected]@gmail.com
Up Bed lucknow
Transaction date 09/04/2017
transaction no. Not
amount 551.58
I have a recived msz for 551.58 debited to your account but up bed does not show fee status sir please help me.
Email id. gautam.[protected]@gmail.com
Citrus Payment Solutions Customer Care's response, Apr 20, 2017
Verified Support
Hi,
We would like to inform you that the TXN 513203549RF00868759 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
We would like to inform you that the TXN 513203549RF00868759 is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team
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We are unable to trace the transaction details with the provided information. Request you to share the Citrus Transaction id along with the email id and mobile number used for processing the TXN to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team