[Resolved] Citrus Payment Solutions — citrus payment solutions sun direct recharge not credited | |
I recharged my sun direct account no: [protected] on 20.06.2019 through GPAY UPI transaction. The amount is detected from my account (standard chartered) and paid successfully. But the amount is not credited to sun direct or reverted back to my bank account till now. AMOUNT : 230 UPI Transaction id :[protected] To : CITRUS SOLUTIONS PVT LTD [protected]@axisbank From: MR HEMANTH KUMAR S ([protected]@okhdfcbank) Google transaction ID: CICAgKDq4u7HJA Phone no :[protected] Please do necessary action to get my sun direct account get recharged as early as possible. Was this information helpful? | |
Aug 14, 2019 Complaint marked as Resolved Verified Support Jul 06, 2019 Citrus Payment Solutions Customer Care's response Hi, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |
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