[Resolved] Citrus Payment Solutions — i am complaining about delay in sun direct recharge transactions | |
I recharged rs. 910.00 inr to my sun direct account no: [protected]through your site on 07.04.2019 through upi account niranjan256. [protected]@okicici (Karnatka bank) from google pay From: niranjan d r (Niranjan256. [protected]@okicici) Issuer bank: karnataka bank To: citrus solutions pvt ltd ([protected]@axisbank) Google transaction id: cicagkdyl4vwba Upi transaction id:[protected] But the amount is not credited till now. My name is niranjan d r (Sundirect owner is ramesh) and my registered phone no:[protected]. Please do necessary action to get my sun direct account get recharged as early as possible. Was this information helpful? | |
May 12, 2019 Complaint marked as Resolved Verified Support Apr 08, 2019 Citrus Payment Solutions Customer Care's response Hi, we're are unable to trace any transaction with the provided details. Please share the below details at [protected]@payu.in via email to assist you further -• Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Team Citrus | |
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