[Resolved] Citrus Payment Solutions — no transfer of money from one account to another | |||
I have transferred rs 10000 to kotak mahindra bank savings account of mrs usha rani from my axis bank account on 29/04/2019 at 8:53:25 but same is yet not credited to her account and not returned to my axis bank account. The transaction id is inv [protected]a. The payment was made via link send by kotak mahindra bank for opening of savinga bank account through netbanking. Please look into the matter as soon as possible. My email id - [protected]@gmail.com Was this information helpful? | |||
Jun 4, 2019 Complaint marked as Resolved Verified Support May 03, 2019 Citrus Payment Solutions Customer Care's response Hi Nishikant, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team Verified Support May 03, 2019 Citrus Payment Solutions Customer Care's response Hi Mohit, We are unable to trace any transaction with the provided details. Please share the below details at [protected]@citruspay.com via email to assist you further - • Citrus, Merchant and Bank reference number. • Scan copy of bank statement indicating the debit for the required transaction. • Transaction date along with the amount. • Email id or phone number used for processing the transaction. • First 6 and last 4 digits of your card. • UPI / VPA if any used Regards, Citrus Support Team | |||
 2 Comments | |||
Comments
Please stop online transaction sbi debit card ending with 8677, this is fraud
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Hi, we are here to help! Please DM us your registered contact number and we will get back shortly.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
Also please note, as part of the resolution process, our executives will never ask you to initiate any financial transaction or download any app or part with confidential account related information. Please refrain from doing so and report such incidents immediately. For more information, please visit http://bit.ly/2VadVIq Regards, Team Axis Bank.
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