[Resolved] Citrus Payment Solutions — Payment not received

rahulgautam

from Varanasi, Uttar Pradesh

Address:	Lucknow, Uttar Pradesh
Website:	www.upbed.nic.in

Sir/madam,
Today, 17 march, i had registered for up bachelor of education 2017-19 exam. When i payed my application fees of rs 550, it failed but the same was deducted from my account of state bank of india on pos [protected] at lucknow university txn#[protected] at 04:09 pm.
So i request you to repair this problem as soon as possible.
Thank you.

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May 1, 2017

Complaint marked as Resolved

Citrus Payment Solutions customer support has been notified about the posted complaint.

Verified Support

Mar 22, 2017

Citrus Payment Solutions Customer Care's response Hi,

We are unable to trace the transaction details with the provided information. Request you to share the PayU Transaction id to get the status checked.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team

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Comments

Basant Kumar Hembram

This is to inform you that during the payment process for registration of backlog papers through IGNOU website, an amount of 121INR has been deducted from the Pnb debit card no-[protected].But the registration was not successfully.
Kindly look into this issue and waiting for a positive response as soon as possible.
Thank you.