[Resolved] Citrus Payment Solutions — Payment not refund to my account | |||
Sir, I have paid Rs. 438.00 of West Bengal State Electricity Distribution Company Limited electricity bill (consumer id[protected] through Bank of India Debit Card on 12.04.2016 on 07.04 PM. The payment has made success and Amount Rs.441.76 is debited from my account. But submission of Payment receipt not generate. And now WBSEDCL is not taking my bill, and they told to get a receipt of that payment, now I login to citrus pay account, and it shows that the TXN Id: CTX[protected] is failed, and the amount is not credited in my account. So, kindly please refund the Rs.441.76 in my account as soon as possible. Thanking From: Chandan Singha S/o- Harikanta singha Was this information helpful? | |||
Jun 17, 2017 Complaint marked as Resolved Citrus Payment Solutions customer support has been notified about the posted complaint. | |||
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+91 20 6731 4141
3rd Floor, Viraj Building, SV Road, Khar (West), Mumbai, Maharashtra, India - 400052
please provide the refund back
We are unable to track the transaction with the information provided by you. Request you to share the Citrus Transaction id to get the status checked.
Alternately for any more assistance, you can also contact us at support@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php
Regards,
Citrus Support Team