[Resolved]  Citrus Payment Solutions — regarding online payment for ignou fees

Address:West Khasi Hills, Meghalaya, 793119

Sir i have made payment on 23 june 2017 for ignou admission fees of m.com for 5611.50 through state bank of india net banking with reference no: igabngii0 and citrus reference no : [protected], it says payment is successful but no message or email sent for confirm, so sir please solve the problem or either refund the money to my account
Thank you
CITRUS TRANSACTION ID: [protected]
EMAIL ID: [protected]@gmail.com
MOBILE NO: [protected]
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Aug 19, 2017
Complaint marked as Resolved 
Citrus Payment Solutions customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Citrus Payment Solutions Customer Care's response
Hi Kitkupar,

We would like to inform you that the TXN [protected] is successful at our end. Please get in touch with the merchant in order to get the service delivery status at their end.

Alternately for any more assistance, you can also contact us at [protected]@citruspay.com or just create a ticket at our end through http://www.citruspay.com/contact-us.php

Regards,
Citrus Support Team
Jul 20, 2017
Updated by Kitkupar Diengdoh
merchant here mean the state bank of india..
Complaint comments 

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merchant here mean the sbi bank...

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